Reviews (149)

Overall rating
2.8
Counts per rating level
  • 28% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 50% of ratings are 1 stars
October 21, 2025

Daniel was so helpful with resolving an issue for me. He responded very quickly also. I've found the app works really well and saves a lot of time.

PlayEasy - SpeakEasy SLT
Ireland
Over 4 years using the app
May 15, 2024

As a general point, the Xero Sync Integration is absolutely essential to our business - I don’t know how we’d do the bookkeeping for a Shopify-based business without it.

I am writing a review after the resolution of a recent problem; we had a longstanding issue where we had a gap in our data for 18 months that we hadn’t got round to solving due to Covid backlogs. When I finally got around to it sorting it, I couldn’t make the data exports work properly. I was very worried this meant months of extremely tedious labour to manually enter all the data into Xero. Thankfully Irfan came to the rescue. He worked diligently and very efficiently with the developers, and they were able to investigate and diagnose the problem, and offer a solution. All of the data is now in automatically exported into Xero, and completely up to date.

I am incredibly grateful to Irfan and the developer he worked with - please keep doing what you're doing guys, it is really appreciated.

EarBuddies™
United Kingdom
Over 2 years using the app
BOLD replied May 17, 2024

Thank you for the review! Your positive feedback keeps us going. We're glad Irfan was able to help resolve your issue.

March 24, 2023

This app has made a huge difference to my book keeping, as it sends all my Shopify invoices into Xero at the end of each day and itemises all the items sold, so really easy to keep track of sales types and best sellers etc. Love it.

Jenny Duff
United Kingdom
About 7 years using the app
BOLD replied March 27, 2023

Thank you for your kind review! We are so glad to hear that Xero helps make running your business easier. Thanks for choosing Bold!

April 30, 2025

This app works really well for me. And they are fast and responsive to solve the minor issues I might occasionally have.

Banshee Bikes UK
United Kingdom
About 5 years using the app
March 9, 2023

Great app and saves plenty of time with tonnes of automation going on behind the scenes. Their support is also pretty responsive.

Marloe Watch Company
United Kingdom
Over 5 years using the app
BOLD replied March 10, 2023

Thanks for your kind review! We're always here to help with anything you may need. Thanks for choosing Bold!

March 6, 2023

Payments download to Xero daily - straight forward to reconcile with info min of 100 charactors to kdkdk.

abeeco
New Zealand
Over 4 years using the app
BOLD replied March 7, 2023

Thanks for your review, we are so glad to hear Xero fulfills your needs! Thanks for choosing Bold!

December 7, 2020

Great experience with this app. Support staff (Nikhil) was very professional and helpful. Issue was fixed promptly efficiently.

Aussie Kids at Work
Australia
Over 3 years using the app
February 7, 2020

Thanks Nick for getting my app to work correctly. Exporting orders to xero nicely now. Seems very easy to use

#GETFLOATY
United States
About 3 years using the app
March 2, 2023

This app has worked well for us and does precisely what it promises. Customer service is responsive as well. Thanks!

Writing Workshops
United States
Almost 3 years using the app
BOLD replied March 3, 2023

We're so glad to hear the app meets all your requirements. We are always happy to help. Thanks for taking the time to write in!

March 3, 2023

We've used the BOLD / Xero App for the last 3 years and never had any issues with it, it does exactly what we need and hasn't let us down once, so we would fully recommend it! we often have to export the data on the same day, (in order to send an invoice to a customer from Xero) although we have it set to export at the end of every day and we've never had any issues with this happening, everything does as it says on the tin, couldn't fault it.

FRISKA DESK
United Kingdom
Almost 3 years using the app
BOLD replied March 3, 2023

Words like yours make our day! We are so glad our solutions make your life easier. That is exactly what we strive for. Thanks for writing in and thanks for choosing Bold!