Reviews (214)

Overall rating
2.7
Counts per rating level
  • 32% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 45% of ratings are 1 stars
May 15, 2024

As a general point, the Xero Sync Integration is absolutely essential to our business - I don’t know how we’d do the bookkeeping for a Shopify-based business without it.

I am writing a review after the resolution of a recent problem; we had a longstanding issue where we had a gap in our data for 18 months that we hadn’t got round to solving due to Covid backlogs. When I finally got around to it sorting it, I couldn’t make the data exports work properly. I was very worried this meant months of extremely tedious labour to manually enter all the data into Xero. Thankfully Irfan came to the rescue. He worked diligently and very efficiently with the developers, and they were able to investigate and diagnose the problem, and offer a solution. All of the data is now in automatically exported into Xero, and completely up to date.

I am incredibly grateful to Irfan and the developer he worked with - please keep doing what you're doing guys, it is really appreciated.

EarBuddies™
United Kingdom
Over 2 years using the app
BOLD replied May 17, 2024

Thank you for the review! Your positive feedback keeps us going. We're glad Irfan was able to help resolve your issue.

March 24, 2023

This app has made a huge difference to my book keeping, as it sends all my Shopify invoices into Xero at the end of each day and itemises all the items sold, so really easy to keep track of sales types and best sellers etc. Love it.

Jenny Duff
United Kingdom
About 7 years using the app
BOLD replied March 27, 2023

Thank you for your kind review! We are so glad to hear that Xero helps make running your business easier. Thanks for choosing Bold!

March 9, 2023

Great app and saves plenty of time with tonnes of automation going on behind the scenes. Their support is also pretty responsive.

Marloe Watch Company
United Kingdom
Over 5 years using the app
BOLD replied March 10, 2023

Thanks for your kind review! We're always here to help with anything you may need. Thanks for choosing Bold!

February 27, 2022

Thanks to Deelen and the team for your incredible support sorting out my sync glitch! Your patience and diligence in ensuring this problem was fixed as quickly and efficiently as possible was much appreciated. Thank you!

Sparro Designs
Australia
Almost 5 years using the app
March 6, 2023

Payments download to Xero daily - straight forward to reconcile with info min of 100 charactors to kdkdk.

abeeco
New Zealand
Over 4 years using the app
BOLD replied March 7, 2023

Thanks for your review, we are so glad to hear Xero fulfills your needs! Thanks for choosing Bold!

December 7, 2020

Great experience with this app. Support staff (Nikhil) was very professional and helpful. Issue was fixed promptly efficiently.

Aussie Kids at Work
Australia
Over 3 years using the app
February 7, 2020

Thanks Nick for getting my app to work correctly. Exporting orders to xero nicely now. Seems very easy to use

#GETFLOATY
United States
About 3 years using the app
October 26, 2021

We have been using this app for over a year and it is excellent - we have had only 1 query and Nikhil was fantastic - he got straight back to us and sorted out the problem.

French Freddie
New Zealand
About 3 years using the app
November 6, 2018

We've been using the app for 2 or 3 years at this point, and while every now & then we run into a couple of headaches Bold is always sure to jump on them & help us out!

Seriously, Alexa and the team just went above & beyond after we had some issues exporting. Between them, they figured out where the issue lay & continued to go back & forth with us and our accountant until we were satisfied with the fix.

Thank you, guys! <3 BOLD

Posted Protein
United Kingdom
About 3 years using the app
April 20, 2022

This is a huge time-saver for us! We've been using for a couple of years now. In the early days we regularly had a handful of missing transactions each month - not many, but still a bit painful to resolve. However, that's no longer the case and we get a seamless transfer to Xero every month which makes life easy. Really happy with how it works for us.

The Homemade Brownie Company
United Kingdom
Almost 3 years using the app