XERO SYNC by BOLD

The reconciling works well, however payments are sent to Xero twice, which is not helpful - and they then tell you that it's a Xero fault, which is not - because it's only started happening since using this app! Not helpful at all! We are dealing with Mo...

Everything stopped and now we have to pay crazy fees... they didn't even advise to let us know. Plus it doesn't work very well

This App doesn't do what it says it does, it will cost you far too much money, and loads of time to make it work. The staff support is arrogant and unhelpful, slow in replying. Stay away.

Woefully bad app that just breaks and cannot be fixed. Non-existant customer service. Avoid like the plague.

Very bad service. Support team is not giving any reply after 3 days. nothing is working there. worst app

No contact that they were going to start charging. Just a failure in Xero to see any sales from Shopify. Avoid and use someone with integrity.

Support has been helpful however the app has not been properly mapping the Shopify SKU to the Xero inventory item.

This has caused significant trouble with inventory reports in Xero and is not a problem easily solved in Xero. Each transaction has to be manually corrected.

The app has also been posting discounts to the "rounding" account in Xero.

What is nice about the app is that each sale has a ...

What a terrible app! Cannot believe this is the only option we have to sync orders with Xero. Appalling!!!
It only works half the time, it consistently has errors and issues. This should be a free app. Period!!!

First of all, way to expensive especially since it doesn’t work right. We have been in contact with their support for about a month now because we are getting errors with our tax code when importing. They said their engineers are working on a fix. It’s pathetic, I hope someone will add an alternative app to import sales to our accounting software. This one star is for Shopify too on allowing such ...

Basically what was said in many of the other reviews. The app has always had bugs that were tolerable but the latest stunt pulled by Bold is massively disruptive to my business. Bold have shown they are willing to remove features without any notification or regard for your business.

This is not a good partner to work with and they will cause more work than the time they save.