Reviews (213)

Overall rating
2.9
Counts per rating level
  • 32% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 45% of ratings are 1 stars
October 11, 2017

I had a problem with integration but Bold Apps were really helpful sorting it out for me. Big star for service. My advice is: if you have any problems, get help from these guys straight away (I didn't and wished I had!). :-)

Archeus
New Zealand
Almost 3 years using the app
March 2, 2023

This app has worked well for us and does precisely what it promises. Customer service is responsive as well. Thanks!

Writing Workshops
United States
Almost 3 years using the app
BOLD replied March 3, 2023

We're so glad to hear the app meets all your requirements. We are always happy to help. Thanks for taking the time to write in!

March 3, 2023

We've used the BOLD / Xero App for the last 3 years and never had any issues with it, it does exactly what we need and hasn't let us down once, so we would fully recommend it! we often have to export the data on the same day, (in order to send an invoice to a customer from Xero) although we have it set to export at the end of every day and we've never had any issues with this happening, everything does as it says on the tin, couldn't fault it.

FRISKA DESK
United Kingdom
Almost 3 years using the app
BOLD replied March 3, 2023

Words like yours make our day! We are so glad our solutions make your life easier. That is exactly what we strive for. Thanks for writing in and thanks for choosing Bold!

September 29, 2017

Support on this Free App has been very speedy and efficient. Normally an error in a Tax setting that I did, but they have spotted and advised correction speedily.
Works well for me, Bank reconciliation is straightforward enough- just takes a few minutes to associate each days sales with the Bulk payments and the Fees in the Card fee account.

Pos Hardware 3
United Kingdom
Over 2 years using the app
August 22, 2019

We have a low number of relatively high-value transactions so are getting by using the free plan for now. It all works as it says on the packet. We had one issue with some exports and the support team were prompt to reply, very helpful and it's now all smooth sailing.

Grove Bike Co
Australia
Over 2 years using the app
April 29, 2021

Thanks Hazma for your prompt response to my tax issues. We were able to fix the issues with your help.

DHARF
Australia
Over 2 years using the app
BOLD replied May 4, 2021

Appreciate the review. We'll be sure to pass along your thanks to Hazma. If you bump into any additional trouble we're always happy to help.

March 2, 2023

Great app and does exactly what it promises! A little expensive but we need it to simplify processes.

The Pits
New Zealand
Over 2 years using the app
BOLD replied March 3, 2023

Thanks for your feedback, your words are much appreciated! We're glad to hear the app makes life a little easier!

February 9, 2018

I have been waiting for an app for Xero that works. When I first had my site built, the reviews were so bad and I wasn't going to risk it. I have been patiently waiting for this app to be taken over by a good developer and was pleased when it was Bold as they are so good. It is seamless and gives us some hours back.Customer service is fast and helpful. Definitely get this app if you use Xero.

Baba And Boo
United Kingdom
Over 2 years using the app
March 7, 2020

Jericho has helped both times I have had issues creating product codes and using the mapping tool - he is fantastic!

PASSENGER
Australia
Over 2 years using the app
May 16, 2018

Installed this app and I'm satisfied with it so far.

Inno Home
New Zealand
Over 2 years using the app