Reviews (213)

Overall rating
2.9
Counts per rating level
  • 32% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 45% of ratings are 1 stars
March 23, 2021

Thank you very much Hamza for your speedy response regarding our problem , it is much appreciated that you got back to us so quick!

YOGISLOPS
South Africa
About 1 year using the app
BOLD replied March 23, 2021

Thank you for your review. So thrilled that Hamza was there to assist you with the issues you were experiencing. We are always happy to help!

Edited November 1, 2018

Great app, and really good customer service. The team were really quick to resolve my issue and Alexa in particular went out of her way to keep me in the loop and fix the problem quickly. I'd highly recommend the app too, it makes integration with Xero so quick and easy.

Ta muchly
Canada
About 1 year using the app
September 12, 2018

I've been using this for a few months now to pull all my orders on to Xero, there have been some errors occurring recently with pulling through the refunds. I contacted the team and David fixed the issue for me in a few hours. Great service and saves me so much work!!

Burnt Soul
United Kingdom
11 months using the app
October 5, 2018

Love this app, made doing my receipts easy. Also support from Alexa was quick and helpful when I needed it.

Victoria Park Flowers
New Zealand
11 months using the app
January 25, 2018

At first I thought this was no good...kept deleting the app because I was worried. I think many of my issues were more operator error. Once I persevered and continued to test, the app works fine for me. The only thing I would suggest is make sure your item codes and skus are identical in Xero and Shopify if your tracking skus. Also, i wish there was a better way to allocate cash rather than manually allocating. Maybe there is, but I have not figured it out yet.

Fetchingware Au
Australia
11 months using the app
Edited December 21, 2021

Updated my review
Bold have been amazing in thier help and service. I will continue using the service after this experience :)

Collect Protect
Australia
11 months using the app
BOLD replied January 4, 2022

We're so happy to hear that our support team was such great help to you!

Thanks for choosing Bold! :)

January 11, 2018

so far, so good. thanks for the great free app!

Thecoolshit
United Kingdom
9 months using the app
Edited January 16, 2020

Bold customer support is excellent. Any issue I've ever had has been swiftly dealt with. If I ever have a query, Gursharandeep contacts me immediately. It is a very customer-centric approach, which as a store owner myself, I really appreciate the effort it takes. Very happy with all of these apps

Zenstra Bio-Health Ltd.
United States
8 months using the app
March 12, 2019

Was tricky to set up BUT the BOLD support team were absolutely fantastic at helping me! Now all integrating and saving me so much time

Smellies
United Kingdom
7 months using the app
April 25, 2018

Automates the entry of all your sales into Xero. Huge time saver and it’s free!

Robautic
United Kingdom
7 months using the app