Reviews (389)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its customizable data export options and seamless integration with business systems. It features a user-friendly interface with both pre-built and customizable reports, suitable for all skill levels. The app is reliable in managing large data volumes, especially during peak times. Exceptional customer support, particularly from team members like Jason and Adam, is frequently highlighted. Merchants also benefit from significant time savings and improved decision-making due to the app's versatile reporting and automated scheduling features.

April 17, 2013

I've been testing this app for several weeks and really like it. The ability to export only the data fields I want is quite useful (Shopify's standard exports include everything so require too much spreadsheet cleanup). The ease of automating routine emailing of reports is also pretty cool.

My one interaction with support so far was great -- someone responded within 45 minutes with a friendly and helpful answer, and added my feature request to the near-term development queue.

As of 4/15/13 it's still in beta, but I haven't had any problems with functionality or stability yet (unlike other betas I've tried).

Juventus Sport Club
United States
Over 4 years using the app
January 15, 2018

What a service!
This virutally changed my life. And the personalised service is even better! Thanks Adam!!!

Makeupdesignory
Belgium
Over 4 years using the app
November 6, 2019

This app is just what I need and the tech support team has been very responsive and thorough when I do need to contact them

Farmhouse Pottery
United States
Over 4 years using the app
October 28, 2022

The app works great and allows me to export line items details I can’t do natively. I had a problem with my query taking a long time to return results. I contacted the online support and received excellent assistance. Now my query results are generated instantly.

PersonalizedWithPride.com
United States
About 4 years using the app
November 26, 2018

Xporter and in particular Adam, who has been instrumental in the success of the complex report creation and launch of our new website, have demonstrated their unique expertise, incredible capability, intelligence and necessary experience by delivering several individually tailored reports which met our complex requirements. These reports will enable our website to work as it should, allow our business to grow exponentially and to increase sales without any manual work around.

The Doctor's Kitchen Australia is Australia's only medically prescribed weight loss meals. Our service and product is unique as it utilises real Australian doctors who recommend a specific calorie intake to patients for weight loss or to improve health. These patients then place online orders for the meal plans recommended by their doctors.

Given the unique nature of our business and the personalised nature of our meals and dietary requirements, the reports required in effect an expert in the field. Fortuitously, Xporter were recommended to us.

Xporter and in particular Adam, invested a significant amount of time, effort, resilience and were absolutely committed to ensuring that they and he understood our requirements and created a solution that has enabled us to deliver the reports required. They created three separate reports: firstly, a report for our Kitchen to enable them to create the appropriate meals and snacks based on specific calorie and dietary requirements within a particular period of time, secondly, a report for the refrigerated couriers to deliver the meals across each State and Territory across Australia within a particular period of time and thirdly, the reports required for our national marketing tool to advise patients that their order was being delivered.

We could not be more proud to have worked with one of the world's finest developers to enable us to launch our website and would absolutely recommend them above any other developer or reporting tool that may be available.

If any further information may be required for this recommendation - please contact us personally.

The Doctor’s Kitchen Australia
Australia
About 4 years using the app
March 2, 2021

Jason was so helpful and this is so fast and easy to use :) The chat is very convenient for faster reply.

Psycho Bunny
United States
About 4 years using the app
March 9, 2018

Customer Service Chat was very helpful and very patient with helping me export the data out of my shop for a project I was working on.

Mecum Gear
United States
About 4 years using the app
October 18, 2019

This app has a crazy amount of possibilities and the dev is super easy to work with. I highly recommend!

Lucy Avenue
United States
About 4 years using the app
September 28, 2017

Its a great app that enables us to work with many other web sites and major retailers where we need to supply stock and detailed data on a daily or even hourly basis.
And if you are not sure how to work it just ask. Great, fast, customer service.
Sheridan

Batela
United Kingdom
About 4 years using the app
July 6, 2020

Great tool! We needed to run a SBP report for a product that contained variants from a third-party app (not able to export this info through shopify reports) and their team helped us set up a custom report quickly. Would definitely recommend!

Jo+Jax
United States
About 4 years using the app