Reviews (389)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its customizable data export options and seamless integration with business systems. It features a user-friendly interface with both pre-built and customizable reports, suitable for all skill levels. The app is reliable in managing large data volumes, especially during peak times. Exceptional customer support, particularly from team members like Jason and Adam, is frequently highlighted. Merchants also benefit from significant time savings and improved decision-making due to the app's versatile reporting and automated scheduling features.

December 13, 2023

This is the second store I've used Xporter on and I absolutely love it! Makes life so easy

The Hearing Co. UK
Canada
21 minutes using the app
January 18, 2024

Fast and friendly support!

Cary Quilting Company
United States
25 minutes using the app
February 11, 2022

I've been using this app since 2014 - it's vital for my business. I haven't needed much help, but when I did, customer support responded quickly and was very helpful!

sarah + abraham
United States
Over 11 years using the app
September 9, 2013

I searched a while trying to find an app that would get me some data that I couldn't get from my other apps. I emailed the support team on Friday afternoon, and on Monday morning, I received a phone call to clarify exactly what I needed.

The function I needed wasn't available on this app, but I was told I would get a call back in 30 minutes. On the call back, the function had been added in and we tested it together.

Great customer service, awesome app. This will save me quite a bit of time.

Virtual Active
United States
About 11 years using the app
June 22, 2016

I've had this app for about two years now, ever since it was first available on Shopify. This is a must have if you feel like Shopify's reporting system is lacking or not providing with data that is crucial for your business. We run a clothing store that has many different variants, sizes, colors and we needed something a lot more advanced. My lack of liquid knowledge really made it difficult to pull important data, but with the accommodating support from Xporter, they were able to cater to my shopify store's needs. Now that these reports I need are automated, I am saving so much time. Please give it a try. You won't regret it!

2020ave
United States
Almost 11 years using the app
April 30, 2015

This app works exactly as advertised!

Upgraded to the Gold Plan a few months ago and couldn't think of processing our various orders without the app at this point!

Have had amazing customer support via e-mails, phone calls, and real-time Google Hangout video conference as well.

The people behind the Xporter app stand by their product and want to help everyone using it be as successful, efficient, and headache-free as possible.

Highly, highly recommend.

2 Teachers T-Shirts, LLC
United States
Almost 10 years using the app
August 20, 2014

This app is useful and quite customizable. Customer service was timely and top-knotch! Zero complaints.

GISHWHES Schwag Shwop
United States
Over 9 years using the app
May 15, 2018

The Xporter Data Export Tool makes it easy to pull customized reports. The automated email feature has allowed us to streamline many of our day-to-day processes and ensure multiple staff are referencing the same dataset. Building templates has a bit of a learning curve but the Xporter staff is always there to help with fine tuning and training. Thank you!

Ipc Online Shopping Cart
United States
Over 9 years using the app
February 1, 2023

Have been using Xporter to extract orders/returns for a while.
It was easy to set up the reports and once they are set up, the process runs smoothly. Also, whenever I need help, support team is quick to response and very helpful.

The Beaufort Bonnet Company
United States
Over 9 years using the app
Edited December 4, 2023

A really useful app for getting the best out of your data, on the odd occasions you cannot work it out yourself the support is always extremely quick and helpful. Is vital in transferring shop sales to back end processing system.

Touchline Stores
United Kingdom
About 9 years using the app