Reviews (389)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its customizable data export options and seamless integration with business systems. It features a user-friendly interface with both pre-built and customizable reports, suitable for all skill levels. The app is reliable in managing large data volumes, especially during peak times. Exceptional customer support, particularly from team members like Jason and Adam, is frequently highlighted. Merchants also benefit from significant time savings and improved decision-making due to the app's versatile reporting and automated scheduling features.

October 6, 2015

Excellent customer service, and great product. Super responsive to all of my questions and I've gotten every customization I've requested.

Night Shift Brewing
United States
Over 6 years using the app
December 9, 2020

Jason did a great job and had my report updated and fixed in minutes.
without it, production stops so this was very helpful.

TryaDDunkin.com
United States
Over 6 years using the app
January 11, 2018

Xporter is Xtremely useful for us and we use it on the daily to schedule reports for email and we extract plenty of specific, quite granular data on an ad-hoc basis too — re: Customers, Orders, Refunds etc. etc. — none of which we could get so easily from Shopify directly or from any other 3rd-party source, and certainly not with the Xceptional support from the most Xcellent support team. Love them, love their work! Love this app!

Taylor Stitch
United States
Over 6 years using the app
August 2, 2022

I have been using this app for years with rarely any issues with the daily export of my orders. When there has been a rare problem, they have been prompt with fixing the issue.

Pond Plants Online
United States
Over 6 years using the app
Edited January 20, 2021

Great app, very useful if you need complex export. And the customer care: A-M-A-Z-I-N-G! Keep it up guys!

Edicola UPPA
Italy
Over 6 years using the app
May 4, 2018

Fantastic App and really great customer service! I was able to get everything I needed perfectly. 10/10 would recommend to anyone using the Shopify platform!

Southern Shirt
United States
Over 6 years using the app
Edited March 14, 2024

Just looked at my last review, and couldn't have said it better. This time round with Harjeet and Jason - both excellent. Needed to extract data based on individual products' tags. So grateful for the fast and knowledgeable response. And, btw, using Xporter since Dec 2017.

Twillory Test
United States
Over 6 years using the app
July 24, 2023

The support team and behind the scenes are awesome.
They always help us and find the solution/workaround to any question/issues we have, they get to the resolution very quick. Amazing team.

Miami HEAT Store
United States
Over 6 years using the app
May 6, 2020

Great app and the support is brilliant, always willing to help with both set up and any subsequent queries

Pipers Farm
United Kingdom
Over 6 years using the app
November 13, 2019

Xporter has been extremely helpful in getting our reporting more accurate. We use Returnly for returns and exchanges so that adds another element to gift cards and the Xporter team has always been there to guide us through the report templates so we can better investigate our data. I would definitely recommend this app for anyone that wants to go further with data and/or reporting.

Faherty Brand
United States
About 6 years using the app