Yoast SEO ‑ SEO for stores , 102 reviews
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I have been using Yoast for a while now, and it is so useful for optimising my content. I recently contacted their support team as I was experiencing some problems. Sid kept me informed throughout, and their developers resolved my issue quickly. Thank you!
Thank you for your kind review and feedback!
We are very happy to know that you are satisfied with our app and the quality of our support services.
Should you need additional help in the future, please feel free to reach out!
The app displays that it is safe to uninstall, but please take that with a grain of salt. After going through the theme's files, active Yoast code was found in the following sections*, even after deleting the app:
- password.liquid
- main-product.liquid
- header.liquid
- theme.liquid
- main-article.liquid
- meta-tags.liquid
- yoast-seo.liquid
* the code may be in even more areas than the ones above; perhaps Yoast can indicate where exactly its code is installed so anyone can double-check
It's extremely difficult and time-consumingto remove code from website/theme after deleting the app, leading to massively damaged SEO.
The problem we found: even after deleting Yoast, the code stays in your Theme file, and in our case was still active – pointing at empty data. It seems this app (Yoast) overrides the default Shopify theme code/settings when installed, then does not leave when Yoast is uninstalled. Web crawlers etc. are left reading empty values, which was destroying SEO results/data for the site.
If you have deleted Yoast and found worsened SEO results, make sure that it is not still running in your Theme's code. Contacting Yoast takes up to 24 hours for each response.
Overall, the app works, but after having tried multiple SEO apps, Yoast was the only one that overrode the theme's code and didn't amend the code when uninstalled.
Thank you for sharing your feedback with us, though we're sorry to read about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.
Based on the details of your review, we understand that there is/was leftover code in your theme files after removing our app. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.
Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.
Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.
Once this is done, the Yoast SEO code should be completely removed from your theme files, but you can always contact us for any clarifications or further assistance if needed.
Regarding our response times, our support team is always here to help, and though sometimes it may take a bit longer to respond, in most cases, our replies are sent within a few hours.
In all cases, we would like to see how we can help further on this matter, so our team will soon reach out via email.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
Very easy to use even for someone with no knowledge of SEO how to set it up or how it all works. Went from understanding nothing at all to high ranking right away with the help of Yoast!
Thank you for your kind review!
We are happy to know that our app helped you in an easy way and you achieved high ranking right away. Keep up the good work!
Should you have any questions, feel free to contact our support team.
Just started using the app and seems very comprehensive - early days for results yet - but time will tell.
Had a small issue with syncing some info and the Yoast team sorted it in minutes for me - very impressed by the customer service
Thank you for your kind words and review!
We are glad to know that you are satisfied with our app and the quality of our support services.
Should you need additional help in the future, please feel free to reach out; we'd be happy to help!
Yoast SEO is a great app! It has really helped me to understand my site and how SEO works. The team are super friendly and very helpful. Yoast SEO is a 'must have' for any online store and we recommend it 100%.
Thanks Yoast,
Gifstery.
Thank you for the kind review and for taking the time to share it!
Our priority is customer satisfaction and great support, so we are thrilled to know that we met that mark!
Should you need help in the future, please feel free to reach out!
Great
Thank you for your rating!
I used the free trial and it was very informative extremely helpful and set up in a user friendly way. I learned how to label things to be found in searchs more effectively. Definitely worth it. Will be subscribing soon.
Thank you for sharing your kind review!
We encourage you to continue optimizing your site, even when our app is not installed, to achieve the best possible SEO results.
Do reach out to us if you have any questions when you decide to subscribe again; we'd be happy to help 😊
Help was very prompt and efficient, sorted my issue out in no time. ...............................
Thank you so much for taking the time to leave a review!
We're delighted to know that our Support team did a great job in helping you promptly with the issue you had!
Should you need additional help in the future, feel free to reach out.
Free version available??????????
you will be charged no matter what be awarded
when you sign up for free is not free WILL COST YOU 19.99$
USE AT YOUR OWN RISK.
MY RECOMMENDATION DO NOT USE
Thank you for sharing your feedback with us, though we're sorry to hear about your experience.
Unfortunately, this is not related to our app but solely relies on the Shopify charging system and terms: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
, which apply to all subscription-based apps available in the Shopify App Store. More information about Shopify app charges can also be found in this Shopify help article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
As you have uninstalled our app 23 days after the end of the free trial period, Shopify generated an invoice including a charge for our app.
In addition, we'd like to clarify that our app does not have a free version but offers a 14-day free trial period, as you can see in our app listing and when at the check-out page.
We hope this clarifies things, but our team will also reach out to you via email with additional details regarding the charge and dates of your subscription.
Be careful using this app. They will still charge you after the 14 day trail. I canceled my subscription and i was still billed 19.00 through shopify. And shopify is no help either.
UPDATE November 30, 2023: For anyone reading along, we would like to clarify that though, in this case, we assisted the merchant right away with their request and resolved the issue via email before this review was left, the review remained.
Thank you for sharing your feedback with us, though we're sorry to hear about your experience.
Unfortunately, this is not related to our app but solely relies on the Shopify charging system and terms: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
, which apply to all subscription-based apps available in the Shopify App Store. More information about Shopify app charges can also be found in this Shopify help article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
As you uninstalled our app two days after the end of the free trial period, Shopify included a charge for it in their invoice, as it identified the app as still in use.
We understand this is simply a confusion related to the billing dates, so our team will soon reach out to you in order to clarify things and help you with this matter.
Lastly, we'd like to clarify that we did not respond earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.