Reviews (13)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
November 20, 2024

Something went wrong with my integration and have been trying to get it fixed for 6 weeks, have been totally ghosted for the last 5 weeks, no replies to 4 follow up emails, makes me question if I want to use a service provider with service like this anyway, shame because its a great idea and could work well for my niche and many other clients I work with

Nomadique Co
Australia
About 1 month using the app
October 25, 2022

Easy to install and a great option for our customers to pay it forward to others. The team is very helpful and genuinely want your business to be a success. Highly recommended

DA-BOMB.COM.AU
Australia
4 months using the app
May 20, 2022

Customer service is absolutely amazing, always a phone call away if you have any questions. Setting up process was quick and easy. Customers are loving youpay, such a great idea for those who love to pay it forward. 10/10 recommend!
Big thank you to Luke, James, Matt and team!

Twisted Fizzers
Australia
15 days using the app
October 13, 2022

I added YouPay a couple of months ago to my website and honestly it really is a game changer. I was on the verge of giving up and closing down but YouPay has helped immensely! The community on the Facebook Page too is so lovely and everyone really just wants the best for your business. Definitely recommend every business getting it! :)

Ohmytiedye
Australia
4 months using the app
October 3, 2022

We had a few requests from our customers for this app! We got a sale within 10 minutes of installing

MoonstoneGypsyAU
Australia
About 24 hours using the app
June 2, 2022

Excellent customer support, and fabulous idea! Luke was very helpful, approachable and quick to help with integration :)

Maple & Wattle
Australia
10 days using the app
June 3, 2022

Excellent support and service and immediate solution Well done team it is extraordinary effort to respond everyone that much quick

Queen&Collection
Australia
About 18 hours using the app
June 30, 2022

Amazing customer support and service, can’t wait to see where this takes my business! Luke has been professional, helpful and so quick! Amazing all round!

Earthly Goddess Creations
Australia
About 2 hours using the app
August 17, 2022

YouPay has been amazing! The concept is great, customers love it, and it is easy to use. The team have been incredibly helpful and responsive. Definitely a must have now for Shopify product based stores.

Tragic Beautiful
Australia
2 days using the app
YouPay replied August 17, 2022

It has been an amazing experience working with the team at Tragic Beautiful. A true believer in the power of social commerce and multiplayer shopping since the very beginning!

August 8, 2022

Lots of new payment methods are out there. I am only using major ones but YouPay idea is new and different, actually, it is a brilliant idea, love it. Also, YouPay team helped us with setting up and the app works perfectly.

OtherWorld Fashion
Australia
About 1 hour using the app
YouPay replied August 15, 2022

Thanks for the review! We're proud of our customer service.