Save money and time
No inventory. No Risk. Get high profit margins with your unique design. Fast processing and shipping can save your time.
Automatic Fulfillment
We have our own intelligent logistics system and distribution system, giving you the efficient way to handle orders.
Easy to use, 3D Design Tools
3D models, which provide a perfect opportunity to interact with delicate artifact, will bring you inspiration and more perfect mockups.
About Yoycol: Print on Demand
Media gallery
Support
- FAQ
- Developer website
- Privacy policy
- support@yoycol.com
Pricing
Free
Most recent reviews
RUDEBWOY UNIVERSITY
If there was a no star rating that would be what I would rate them. I have been waiting for 2 orders that were placed in January. There response times are sometimes days. Their complex shipping charges goes by the weight of your product, you don't know until you check out. Their policy is clear as mud!!
Developer reply
Thank you for your review. We're very sorry to hear about the issues you have experienced with the orders. Please know that with every issue we urge you to reach out to our support team to get the situation resolved, including the payment and shipping charge issue - support@yoycol.com or LiveChat on our official website.
For your 2 orders placed in January, our support team has noticed you on 4th March through the JIVO live chat and 16th March through the email, to claim that your payment is not successful. At that time, we suggested you to checking with your payment company like PayPal or bank. Only received the money, we can fulfill your orders.
For the shipping charge, we use online automatic shipping calculate to charge for your fees. It depends on distance and weight. Just as the normal ways logistics company did. Once you choose the destination and the products, we will show the shipping fee in the calculation dashboard immediately, not until you check out. In addition, we give you three kinds of schemes: the fastest, the cheapest, and customize.
Thank you for your valuable suggestion. In order to give you a more intuitive display, we will consider showing our shipping calculation method in the form of a table. And we also consider calculating the cost according to the number of pieces in the future.
If you have any other concerns or suggestions, please check in with us at support@yoycol.com.
Artllery
Terrible customer service! I want to cancel my purchase and get my money back, I sent emails, had chat with customer service, and they just tell me the order is in the country of destination. Its not! Its in in china as its states in the "tracking number" they gave to me. The tracking number is NOT in my order in the dashboard, not sure what tracking number is that they gave to me TBH. The tracking number they gave me is definitely unusable. I ordered on the 02.02.2021 to try this company, Order has no update since 18.02.2021. The support cant help anything. I WANT MY MONEY BACK! Definitely not going to use them never more.
Developer reply
Dear,
Thanks for your review.We appreciate you taking the time to share your experience in such detail. We're sorry to hear that you had to go through this situation about production + shipping delays.
We have returned your money back to your payment account, and you can check it later. To express our apology, the parcel will still be delivered to you for free.
Just as the situation you feedback to us, during February, we got a large amount of orders out of our expect , We tried our best to fulfill all orders as fast as possible, but your order was dispatched until March. We were not able to control the shipping speed, we even didn’t find your package was not updated.
To improve our service moving forward, we will update the function to display the shipping information on Yoycol dashboard after March 15th, by then you can track the shipping status. Furthermore, We’ll choose better shipping companies to shorten our delivery time. Last but not the least, We’ll promote the service level of our support team.
We would really like to help you out and fix any problems occurred , If you have any other questions or concerns, please don't hesitate to reach us at support@yoycol.com.
Kind regards,
Judy from Yoycol support team
Forum of Marcellus
My experience with Yoycol has been great. Their customer support is great, and although the shipping did take a bit longer than expected I was blown away by the quality of the products. I definitely recommend these guys if you desire premium quality with your prints.
Developer reply
Hi Forum of Marcellus,
Thank you for your support. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need.
Hope you have a nice day!