Reviews (48)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide range of high-quality, customizable products like all-over print tees and home decor. They praise its user-friendly 3D design tools and AI features that enhance the design process. The app is noted for its reasonable pricing, quality materials, fast production, and accurate shipping tracking. Excellent customer support and seamless Shopify integration are also highlighted, making it a top choice for expanding product offerings.
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It's challenging to get orders to sync from shopify. Even using manual sync. I've tried deleting a product from my site and re-pushing from Yoycol, it's still won't recognize orders.
Dear customer
We are so sorry for this inconvenience, if you could provide your Yoycol email account and shopify order numbers for us by email please ?
Then we will let our professional system support team check for you, please don't worry
And because we tested and asked our other shopify users, there is no problems with our order syncing, it might be some options that you forget to choose, could you please kindly check the store setting page→syncing setting firstly , the steps we already sent to your email too ~
BR
Yoycol support team
I have been working with Yoycol for several years now and I think they are really super-great!!!
This is first and foremost because they offer high quality products no one else is willing to take on - for example, all over print cotton tee shirts, all over print cotton dresses, a number of high quality down puffer jackets and vests, all over print velvet items - that is just a sampling of the huge variety of products they offer - they also offer some great shoes and accessories and home decor items.
Beyond that, their support is super-helpful and pleasant to work with. I work closely with Eleven on various items and he and all the rest of the support team are really great. They handle all my problems very quickly and professionally.
Their 3D modeling design system is the most advanced I've run across.
I researched around 600 produce on demand sites to find products for my shop and Yoycol are definitely and by a substantial amount, number 1.
I very highly recommend them!!!
Dear Customer,
Thank you for your long-standing support and high praise of Yoycol! Your recognition is a tremendous encouragement to us and fuels our continuous improvement.
We are delighted that you are satisfied with our product diversity, quality, and customer service experience. We remain committed to providing unique, high-quality print-on-demand products to meet your creative needs.
We are equally honored that you specifically mentioned the professional service provided by Eleven and other customer service team members. Prompt responses and efficient problem-solving are at the core of our service philosophy. We will maintain this standard moving forward to ensure your collaboration with us remains seamless.
Furthermore, your affirmation of our 3D modeling design system is deeply gratifying. This technology is designed to help customers visualize product outcomes more intuitively and enhance design efficiency. We will continue optimizing it to deliver an even more convenient experience.
We are deeply honored to be your chosen partner among over 600 POD platforms! Your recommendation represents the highest trust in us, and we will continue striving to deliver superior products and services.
Should you have any requests or suggestions, please feel free to contact our customer service team at any time. We are dedicated to serving you!
Wishing your business continued success!
Sincerely,
Yoycol support Team
This app helps me create wonderful and amazing products with Yoycol. It is used to create my branded online store!! Thumbs up!
So far so good! I launched my business almost a month ago and have had several orders not only for myself, but from customers as well. Shipping does take awhile with Economy shipping, but the quality of the items is pretty awesome! I have ordered several clothing items for men, women, kids, and pets and they have all been great.
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
Awesome products, and even better customer service! My store has been receiving fantastic reviews on their POD products and the production/packaging/shipping is phenomenal!
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，
If you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
I was very impressed with the samples I received.
Quality of sewing was very good. So are the materials, very soft.
Customer service is amazing! I dealt with an agent called Eleven who was very helpful.
Sadly, shipping is too high for me.
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，
Also thanks for your kind suggestions, we will report the shipping cost request to the logistic team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
I believe Yoycol print quality is amazing among other print providers. I am hopeful to see Yoycol thrive and grow as a company so that they can advance their services!
Hello from customer support team of Yoycol,
We appreciate you taking the time to post your review to yoycol.
We definitely want to keep providing you with quality products and efficient services.
We thank you for your trust in yoycol and wish you every success in your company
If you have any questions, please contact yoycol customer service team
Best regards
Yoycol customer support team
Shipping times are ok, quality has been great with everything i order, but the customer service is amazin. I made a mistake in a big order and they found out and reached out to me before doing anything.
Hello from customer support team of Yoycol,
We appreciate you taking the time to post your review to yoycol.
We definitely want to keep providing you with quality products and efficient services.
We thank you for your trust in yoycol and wish you every success in your company
If you have any questions, please contact yoycol customer service team
Best regards
Yoycol customer support team
Do not use this app. I have an order that has been 22 days in "production" and have send every day of the last 12 days messages but they do not help you or follow-up. They are still not willing to refund my order. Please avoid at all cost or have extremely unreliable production with no help from their customer service.
Hello from customer support team of Yoycol,
We are so sorry that bring the inconvenience for you
Order:520604054434779136
Firstly, we apologized for your order situation
We already upgraded the production process time and service quality, which is in order to provide better experience for our customers on the period of cooperating with yoycol,thanks so much for your kind understanding
And for this order status, we have applied the refund for you, and the refund has arrived your account already, please check it in your account. Every effort will be made to serve your future needs in a manner more consistent with your expectations and our standards.
Best regards!
Yoycol Support Team
Super Super great APP, very good selections. The The company is growing and willing to listen to the creators / their consumers. They have very good product knowledge of what items are trending or emerging. Customer support experiences are better when you discover who is assigned to your account and have that person help you along the way. We ordered a few hundred dollars' worth of different types of products to sample. Many passed the quality and print tests! Only 2 out of 18 had some type of issue. 1) the type of material vs. the type of product (i.e. it should have been a thinner-stretchy fabric used for the garment selection and type 2) the other garment's cut or shape needs to be adjusted or modified to fit better like in the renderings. This brings up the next positive: the 3D mock-up and rendering with models are very good, and the models look good. Very promising app, products, and company!
Thanks for your positive recomment，we will constantly make our effort to strenghten our customer service and high-quality product to our customer.
We are apperciate your support to yoycol.