Reviews (51)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate the high-quality products, including unique all-over print cotton apparel and velvet items. The app's extensive catalog, reasonable pricing, and low shipping costs enhance profit margins. The user-friendly design interface, AI-powered features, and 3D modeling simplify customization. Merchants praise the excellent product quality and responsive customer service. Seamless Shopify integration aids in product management and order processing, supporting a wide range of customizable products.
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I have been using Yoycol for over two years. Love their products, good mock-ups for advertising, and despite the tumult in international logistics over that period have had zero issues with deliveries. Superb customer service that is warm and friendly as well. Highly recommend.
John Gebhardt for ToquamsGraphics.com.
Thank you so much for your continued trust and support over the past two years. We’re truly glad to hear that Yoycol has been a reliable part of your business, and that our products, mock-ups, delivery experience, and customer service have all contributed positively to your journey.
Your feedback gives other merchants a very helpful picture of where Yoycol can bring value. We aim to support sellers who need not only a wide product range, but also strong visual assets for marketing, dependable fulfillment, and a responsive team that makes the day-to-day experience easier to manage. For e-commerce brands, POD sellers, and merchants who want to promote products more effectively while keeping operations smooth, that combination can make a real difference.
For businesses looking for a print-on-demand partner that offers useful selling tools, reliable service, and a friendly support team behind the scenes, Yoycol is definitely worth exploring. Thank you again for your recommendation and for helping other sellers better understand what kind of long-term value they can expect from working with Yoycol.
BR
Yoycol support team
Great customer service and have sent replacement or refunds for any items that showed up unsatisfactory. I make sure to tell my customers up front how long their order may take as some were 3 to 4 weeks. They can decide if they want to wait that long. Items I've gotten are great quality. Excited to use them for some more items.
Dear valued customer,
Thank you for your thoughtful feedback and for sharing your experience with Yoycol. We’re pleased to hear that you’ve been satisfied with the quality of the items you received and that our team was able to provide replacements or refunds promptly whenever needed.
We understand that for sellers and brand owners, clear delivery expectations and dependable after-sales support are essential to building customer trust. Your experience highlights the kind of partnership we aim to offer: quality products, responsible service, and practical solutions that help our clients manage their business with greater confidence.
Thank you again for your support. We look forward to continuing our cooperation and helping you expand into even more products in the future.
Best regards,
Yoycol Support Team
Very responsive team. I have yet to see product quality. They are on the way
Just got the products and the quality is excellent. However the polyester fabric they used for one of the shirts is heavy and better suited for jackets.
Thank you so much for your feedback!
Service satisfaction is a fundamental priority for our team, and your affirmation is truly encouraging.
We have complete confidence in the quality of our product and are certain it will meet your expectations.
After receiving your order, please don't hesitate to reach out with any thoughts—whether sharing your satisfaction or needing assistance. We're always here to provide the same prompt, professional service.
Wishing you all the best, and we look forward to hearing from you!
BR
Yoycol support team
Great platform, the cotton products are good, but I wish there were more cotton products available. Customer service is very prompt.
Thank you so much for taking the time to leave us such thoughtful feedback! Your affirmation and suggestions are incredibly valuable to us.
First, learning that you are satisfied with the quality of our existing cotton products and the responsiveness of our customer service team has greatly encouraged our entire team. Providing high-quality products and efficient service remains our unwavering commitment, and your recognition makes all our efforts truly meaningful.
More importantly, we have carefully noted your valuable suggestion to “offer more cotton products” and immediately shared it with our product development team. In fact, we are actively exploring and expanding our range of natural material products to be both richer and higher quality. Your expectation aligns perfectly with our future plans and gives us even greater motivation. Rest assured, we are working diligently toward this goal and look forward to bringing you more exciting options in the future.
Thank you once again for your support and trust! Your feedback guides our path forward. We welcome your continued interest in our brand. Should you have any specific requests or ideas for cotton products, feel free to share them with us anytime via private message. Wishing you all the best!
BR
Yoycol support team
It's challenging to get orders to sync from shopify. Even using manual sync. I've tried deleting a product from my site and re-pushing from Yoycol, it's still won't recognize orders.
Dear customer
We are so sorry for this inconvenience, if you could provide your Yoycol email account and shopify order numbers for us by email please ?
Then we will let our professional system support team check for you, please don't worry
And because we tested and asked our other shopify users, there is no problems with our order syncing, it might be some options that you forget to choose, could you please kindly check the store setting page→syncing setting firstly , the steps we already sent to your email too ~
BR
Yoycol support team
I have been working with Yoycol for several years now and I think they are really super-great!!!
This is first and foremost because they offer high quality products no one else is willing to take on - for example, all over print cotton tee shirts, all over print cotton dresses, a number of high quality down puffer jackets and vests, all over print velvet items - that is just a sampling of the huge variety of products they offer - they also offer some great shoes and accessories and home decor items.
Beyond that, their support is super-helpful and pleasant to work with. I work closely with Eleven on various items and he and all the rest of the support team are really great. They handle all my problems very quickly and professionally.
Their 3D modeling design system is the most advanced I've run across.
I researched around 600 produce on demand sites to find products for my shop and Yoycol are definitely and by a substantial amount, number 1.
I very highly recommend them!!!
Dear Customer,
Thank you for your long-standing support and high praise of Yoycol! Your recognition is a tremendous encouragement to us and fuels our continuous improvement.
We are delighted that you are satisfied with our product diversity, quality, and customer service experience. We remain committed to providing unique, high-quality print-on-demand products to meet your creative needs.
We are equally honored that you specifically mentioned the professional service provided by Eleven and other customer service team members. Prompt responses and efficient problem-solving are at the core of our service philosophy. We will maintain this standard moving forward to ensure your collaboration with us remains seamless.
Furthermore, your affirmation of our 3D modeling design system is deeply gratifying. This technology is designed to help customers visualize product outcomes more intuitively and enhance design efficiency. We will continue optimizing it to deliver an even more convenient experience.
We are deeply honored to be your chosen partner among over 600 POD platforms! Your recommendation represents the highest trust in us, and we will continue striving to deliver superior products and services.
Should you have any requests or suggestions, please feel free to contact our customer service team at any time. We are dedicated to serving you!
Wishing your business continued success!
Sincerely,
Yoycol support Team
Yoycol has been a delight to work with so far. I have placed a few orders with them including a very large order. Their customer service has been nothing but excellent. So far, every product received has been excellent quality and my customers have been very impressed.
My only criticism is the 3D mockups would be great if they were available on all products and higher quality. Apart from this, the physical product plus customer service has been great.
Dear valued customer,
Thank you very much for sharing your experience with Yoycol. We’re delighted to hear that working with us has been a positive experience so far, and that both your regular orders and large-volume order have met your expectations.
We’re especially pleased to know that our customer service and product quality have made a strong impression on both you and your customers. For growing brands and businesses, having a partner that can support different order volumes while maintaining dependable quality and responsive service is an important part of building long-term success.
We also sincerely appreciate your feedback regarding the 3D mockups. Suggestions like yours are very valuable as we continue working to improve our tools and product experience. Could you provide links to a few 3D mock-up products that you require urgently, and we will pass this on to the product team so they can prioritise your request.Thank you again for your trust and support. We look forward to continuing to support your business with reliable products, attentive service, and stronger cooperation in the future.
Best regards,
Yoycol Team
So far so good! I launched my business almost a month ago and have had several orders not only for myself, but from customers as well. Shipping does take awhile with Economy shipping, but the quality of the items is pretty awesome! I have ordered several clothing items for men, women, kids, and pets and they have all been great.
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
Awesome products, and even better customer service! My store has been receiving fantastic reviews on their POD products and the production/packaging/shipping is phenomenal!
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，
If you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
I was very impressed with the samples I received.
Quality of sewing was very good. So are the materials, very soft.
Customer service is amazing! I dealt with an agent called Eleven who was very helpful.
Sadly, shipping is too high for me.
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，
Also thanks for your kind suggestions, we will report the shipping cost request to the logistic team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
