Yoycol: Print on Demand , 117 reviews
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I love them... outside of the shipping times being a little longer than I would like ... I haven't had an issue... I have ordered a few of my own items to see how the quality was as well as to understand the shipping process.... I had only one issue really with shipping for a customer and it was fixed very quickly by their customer service department...Cannot beat their POD prices ... I have compared them to soooooo many other POD companies out there and they are by far the best in all categories... I only give them 4 stars because of the longer than I would like shipping times... but other than that I highly recommend
Hello from customer support team of Yoycol,
Thank you for your trust in yoycol.
Yoycol's customer service team is always ready to solve your problems.
yoycol's advanced flexible supply chain will help business partners all over the world.
Our logistics team will work hard to reduce the shipping time. Thank you for your feedback
Best Regards
Yoycol customer support team
The products look great and there is a lot of variety, however the production times and shipping times are atrocious. I personally have been waiting over a month for my sample items to arrive and my customers that have ordered are experiencing the same. The customer service is redundant, asking questions that they already have the data to confirm, and have taken so long to respond with reprints when items have arrived with paint splatters and sewing mistakes. DO NOT USE THIS APP if you don't want complaints from your customers for sub par items and shipping delays.
Hello from customer support team of Yoycol,
Yoycol is committed to providing customers with high-quality products and services, we are very grateful for your valuable suggestions on yoycol orders, and we will do our best to improve customer experience.
We will plan to establish a localized supply chain in your country to ensure a shorter order delivery time.
At the same time, we will continue to optimize the after-sales service system to bring you a better service experience. Thank you for your trust in yoycol.
Best Regards
Yoycol customer support team
*** UPDATE****
I was a 1 Star review, but they were very nice and asked me to change to my review, even though the simple problem was never solved, but they sounded so nice I didn't want to hurt their feelings ( I know, so Canadian of me) so I will leave this at a 3 Star.
I was trying for a week to set up an account and finally just deleted the app.
I will change this review once I get some service.
I have been trying for HOURS to set up an account but you won't send the code I need to complete the set up.
I have tried different e-mails (incase one was not responding) and I have checked my spam mail. NOTHING was sent to me and I requested the code like 100 times.
YOUR APP DOESNT EVEN WORK SO WHY WOULD I WANT TO ORDER PRODUCT FROM YOU?
Hello from customer support team of Yoycol,
We apologize for the problem that your registered email could not receive the verification code in time.
Email service providers with third-party domains may intercept captcha messages.
Our engineers strongly recommend that you use email with generic domain name so that the verification code information we send to you will not be intercepted.
Sorry again for the problem you encountered, we will work hard to improve the quality of service to ensure that you will not encounter the same problem.
If you need any other help, please feel free to contact us by: support@yoycol.com
Best Regards
Yoycol customer support team
The selection of products is great, as is the quality, and production and shipping are fast. I would give this app 5 stars, but unfortunately it doesn't work with Shopify. It will not connect to my store and keeps asking me to install the app, which is already installed. I have contacted support twice about it, and have not received any response or acknowledgement of my issue.
I will use it to order merch for in-person selling, but I will have to look for alternatives for e-commerce. It's too bad because this app has great potential.
Hello from customer support team of Yoycol,
Yoycol is committed to providing customers with high-quality products and services.
I sincerely apologize for the bad experience brought to you by the shopify system upgrade.
Our engineer team has fixed the problems you reported, if you have any other questions, please feel free to contact yoycol customer support team. We will do our best to provide you with the most efficient service.
Best Regards
Yoycol customer support team
The customer service is very reachable. They solve my problems quickly so I can sell my products soon!
Hello from the customer support team of Yoycol,
Thank you very much for your positive feedback. We are glad that you are satisfied with our products and services.
We appreciate your recognition, as it helps us improve our work and provide better experiences for future customers. Your satisfaction is our greatest reward.
If you have any suggestions or opinions, please let us know. Based on your feedback, we will do our best to improve and optimize our products and services.
Sincerely
Yoycol Customer Support Team
It's easy to use this app, the quality is great, I have received many compliments about the quality. Customer service is fast and helpful. Thank you, guys.
Thanks for your positive recomment，we will constantly make our effort to strenghten our customer service and high-quality product to our customer.
We are apperciate your support to yoycol.
I am very happy with the customer service of Yoycol, it's highly responsive. Having a problem with an order, which DHL could not deliver, I was contacted briefly by Yoycol to solve it. Order done on time, good service! I recommend it!
Hi Accesorios Hombr3
Thank you for using our app. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need.
Hope you have a nice day!
yoycol is perfect from prints to customisation and printing my store looks great and happy with everything so far
Hi yoycol family,
Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. If you have any other questions, please don't hesitate to contact us.
Yoycol offers a wide variety of products and working with them has been a wonderful & fruitful experience. Kudos to Molly who is always so responsive to enquiries and doing her utmost to support us in our business. Their dedication & professionalism in making things work and resolving problems promptly is highly commendable. Thanks again Yoycol.
Hi Emma Bea,
Thank you for using our app. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need. Hope you have a nice day!
i really like Yoycol . They have the best customer service and good materials too. we will be long term partners
Thanks for your positive comment, we really appreciate your evaluation.We will comtinue to strenghten our customer service and our product.
We are very happy to work with you