Reviews (125)

Overall rating
4
Counts per rating level
  • 74% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality and diverse range of products, including apparel and accessories, offered by this print on demand app. Its design tools are user-friendly, allowing for extensive customization of unique, all-over print items. Customer service is responsive and personalized, enhancing merchant satisfaction. Although shipping times vary, express shipping options are available to expedite delivery. The app is easy to integrate with Shopify and offers competitive pricing, which helps merchants maintain healthy profit margins. It is especially beneficial for businesses focused on dropshipping and direct sales.

September 24, 2024

Yoycol are a fantastic service to businesses like ourselves. They ensure customer satisfaction with great communication, attention to detail and quick turn around times. I am rating 5 stars, but I would love for Yoycol to supply more plus size friendly options for me to choose :)

Kataclysm
Australia
Over 3 years using the app
Yoycol official replied September 25, 2024

Hello from support team of Yoycol,

Thanks so much for your kind feedback.

We would keep upgrading our products quality and the service experience for you dear,

Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.

Have a nice day!

Best regards

Yoycol customer support team

October 1, 2024

Awesome products, and even better customer service! My store has been receiving fantastic reviews on their POD products and the production/packaging/shipping is phenomenal!

Guy Outfitters
United States
8 months using the app
Yoycol official replied October 2, 2024

Hello from support team of Yoycol,

Thanks so much for your kind feedback.

We would keep upgrading our products quality and the service experience for you dear,

If you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.

Have a nice day!

Best regards

Yoycol customer support team

September 17, 2024

Great service and are open to customization requests! So glad to be working with this manufacture. The customer service is also amazing.

Sokuraii
United States
12 months using the app
Yoycol official replied September 18, 2024

Hello from support team of Yoycol,

Thanks so much for your kind feedback.

We would keep upgrading our products quality and the service experience for you dear,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.

Have a nice day!

Best regards

Yoycol customer support team

October 14, 2024

Unprofessional and Scam. they package things very purly, stuff arrives in wrong sizes, damaged, 6 -8 weeks later and sometimes not at all. The customer service is chines and not helpful at all. yoycol messed up an important order and harmed my business. they also let me pay for items that were never shipped and refuse to pay that back. Stay away from this chinese fraud!!!

Shroompire
United States
11 months using the app
Yoycol official replied October 16, 2024

Greetings from the Yoycol support team,
Thank you for your feedback. We are so sorry to hear that you didn't have the best experience with us.

Please contact us and provide your order information: support@yoycol.com.

And we will solve your issues and concerns in the first time once we got your feedback ,thanks

Thank you!

September 10, 2024

Thank you I was try to find best print on demand so long but finally I am so happy to get the right place Yoycol POD so helpful and good product quality and fast shipping absolutely amazing.

SomCalan
Australia
23 days using the app
Yoycol official replied September 11, 2024

Hello from support team of Yoycol,

Thanks so much for your kind feedback.

We would keep upgrading our products quality and the service experience for you dear,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.

Have a nice day!

Best regards

Yoycol customer support team

Edited October 25, 2024

Product perfect for in-person selling and dropshipping! Satisfied with Yoycol's standards, actually ideal for us.. thank you!

PowerPlantNFTs
United States
About 1 month using the app
Yoycol official replied October 8, 2024

Hello from support team of Yoycol,

Thanks so much for your kind feedback.

We would keep upgrading our products quality and the service experience for you dear,

If you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.

Have a nice day!

Best regards

Yoycol customer support team

August 13, 2024

Yoycol is fantastic to this brand-new Shopify seller. The design interface is very easy to use, even for a burgeoning designer.

Customer service has been nothing short of amazing in their personalized support of my efforts to create a viable drop-ship platform.

Nico, an agent I reached via Yoyocol's customer service chat, has held my hand throughout the entire process of setting up shipping options & tax info. You can't beat that!

Staycation Essentials
United States
4 days using the app
Yoycol official replied August 14, 2024

Hello from support team of Yoycol,

Thanks so much for your kind feedback.

We would keep upgrading our products quality and the service experience for you dear,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.

Have a nice day!

Best regards

Yoycol customer support team

May 12, 2024

So far so good! I launched my business almost a month ago and have had several orders not only for myself, but from customers as well. Shipping does take awhile with Economy shipping, but the quality of the items is pretty awesome! I have ordered several clothing items for men, women, kids, and pets and they have all been great.

Mama Farmer
United States
About 1 year using the app
Yoycol official replied May 14, 2024

Hello from support team of Yoycol,

Thanks so much for your kind feedback.

We would keep upgrading our products quality and the service experience for you dear,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.

Have a nice day!

Best regards

Yoycol customer support team

March 16, 2024

Overall, I am satisfied with their products' fabric and design quality. The production and shipping are both very speedy as well. I am happy that I've found this company to help build my brand of clothing items. I would recommend ordering a sample of the clothing items you are selling to get a true opinion and to probably size the items at least one size larger in your store, and this, of course, depends on the clothing item such as material and how it's made.

NewVibeDesigns
United States
About 1 year using the app
Yoycol official replied April 22, 2024

Hello from support team of Yoycol,

Thanks so much for your kind feedback.

We would keep upgrading our products quality and the service experience for you dear,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.

Have a nice day!

Best regards

Yoycol customer support team

December 14, 2023

Do not use this app. I have an order that has been 22 days in "production" and have send every day of the last 12 days messages but they do not help you or follow-up. They are still not willing to refund my order. Please avoid at all cost or have extremely unreliable production with no help from their customer service.

Starcove Fashion
United States
About 2 years using the app
Yoycol official replied April 22, 2024

Hello from customer support team of Yoycol,

We are so sorry that bring the inconvenience for you

Order:520604054434779136

Firstly, we apologized for your order situation

We already upgraded the production process time and service quality, which is in order to provide better experience for our customers on the period of cooperating with yoycol,thanks so much for your kind understanding

And for this order status, we have applied the refund for you, and the refund has arrived your account already, please check it in your account. Every effort will be made to serve your future needs in a manner more consistent with your expectations and our standards.

Best regards!

Yoycol Support Team