Reviews (126)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality and diverse range of products, including apparel and accessories, offered by this print on demand app. Its design tools are user-friendly, allowing for extensive customization of unique, all-over print items. Customer service is responsive and personalized, enhancing merchant satisfaction. Although shipping times vary, express shipping options are available to expedite delivery. The app is easy to integrate with Shopify and offers competitive pricing, which helps merchants maintain healthy profit margins. It is especially beneficial for businesses focused on dropshipping and direct sales.
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This is a useful App, easy to use, easy to fulfill and find many nices products. Furthermore, the customer services are excellent, really quick and helpful. Looking forward to sustainable cooperation with them
We deeply appreciate your evaluation，will constantly make our effort to heighten our customer service and quality of our product to customer.
Thanks for your support to yoycol!
This app is very good service, fast shipping in covid-19 translation, many new models...............
Hi Giftcustom,
Thank you for trusting us. We appreciate that you have a good dropshipping time with us. We will continually improve our shipping service about how to reduce delays caused by COVID-19.
Yoycol offer products I've not seen elsewhere, communication and customer service is also good. Will hope to use more of yoycol in the future
Hi Pawsome Choice,
Thank you for using our app. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need.
Hope you have a nice day!
STAY AWAY!! BAD SERVICE !! SHIPPING TIME IS TERRIBLE. Over 21 days still in shipping and bad customer service to silence. Cannot deliver goods on time Shopify should not promote the such app. I order myself to test this app.
Hello from Yoycol support team,
Firstly we are deeply sorry that bring the inconvenience for you dear, for the shipping time,could you please kindly tell us your order number?we would check for you,so sorry that make you feel so unhappy dear.
And the shipping side recently in a busy time for the Christmas festival, so the local dispatching time might be slow dear, please kindly understand, any problem you could come to complain for us, we woud check and confirm the problem for you and provide you the solution dear.Even the shipping side we could not control but we would urge for you.
If you have any questions, you can contact us by email or chat, we will reply to you within 24 hours after receiving the message, this is our contact information: https://www.yoycol.com/contact_us
We are committed to turning around your experience.
Yoycol Support Team
Everytime we get a trouble, the support team takes care it very well. Wish I could find them earlier. Thank you ! They have very good product knowledge of what items are trending or emerging.
Hello, We are so appreciate your evaluation, we will continue to make our effort to strengthen our quality of our product and customer service.If we can be of any further assistance, pls do not hesitate to contact us, support team Email: support@yoycol.com. And you also can contact us from FaceBook, Yoycol Support Team.(https://www.facebook.com/Yoycol-Support-Team-108765018122158)
*** UPDATE****
I was a 1 Star review, but they were very nice and asked me to change to my review, even though the simple problem was never solved, but they sounded so nice I didn't want to hurt their feelings ( I know, so Canadian of me) so I will leave this at a 3 Star.
I was trying for a week to set up an account and finally just deleted the app.
I will change this review once I get some service.
I have been trying for HOURS to set up an account but you won't send the code I need to complete the set up.
I have tried different e-mails (incase one was not responding) and I have checked my spam mail. NOTHING was sent to me and I requested the code like 100 times.
YOUR APP DOESNT EVEN WORK SO WHY WOULD I WANT TO ORDER PRODUCT FROM YOU?
Hello from customer support team of Yoycol,
We apologize for the problem that your registered email could not receive the verification code in time.
Email service providers with third-party domains may intercept captcha messages.
Our engineers strongly recommend that you use email with generic domain name so that the verification code information we send to you will not be intercepted.
Sorry again for the problem you encountered, we will work hard to improve the quality of service to ensure that you will not encounter the same problem.
If you need any other help, please feel free to contact us by: support@yoycol.com
Best Regards
Yoycol customer support team
Thank you for always the best service. Not only is the quality of the product the best, but the prompt response of the support center staff is also the best. I use this app to design some Tee-shirt and backpacks. it's awesome!
Hello, We are so appreciate your evaluation, we will continue to make our effort to strengthen our quality of our product and customer service.If we can be of any further assistance, pls do not hesitate to contact us, support team Email: support@yoycol.com. And you also can contact us from FaceBook, Yoycol Support Team.(https://www.facebook.com/Yoycol-Support-Team-108765018122158)
Very easy to use, and very convenient, the application is very suitable for shopify, and someone can solve the problem in time, and we will cooperate for a long time in the future.
Hello, We are so appreciate your evaluation, we will continue to make our effort to strengthen our quality of our product and customer service.If we can be of any further assistance, pls do not hesitate to contact us, support team Email: support@yoycol.com. And you also can contact us from FaceBook, Yoycol Support Team.(https://www.facebook.com/Yoycol-Support-Team-108765018122158)
The operation is very convenient. Especially in terms of products, very easy to use, highly recommended.
Hello, We are so appreciate your evaluation, we will continue to make our effort to strengthen our quality of our product and customer service.If we can be of any further assistance, pls do not hesitate to contact us, support team Email: support@yoycol.com. And you also can contact us from FaceBook, Yoycol Support Team.(https://www.facebook.com/Yoycol-Support-Team-108765018122158)
I really like them material it's good and good customer services. And they have so many different products.
We are so appreciate your evaluation, we will continue to make our effort to strengthen our quality our product and customer service.
Thanks for your support to Yoycol!