Reviews (126)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality and diverse range of products, including apparel and accessories, offered by this print on demand app. Its design tools are user-friendly, allowing for extensive customization of unique, all-over print items. Customer service is responsive and personalized, enhancing merchant satisfaction. Although shipping times vary, express shipping options are available to expedite delivery. The app is easy to integrate with Shopify and offers competitive pricing, which helps merchants maintain healthy profit margins. It is especially beneficial for businesses focused on dropshipping and direct sales.
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I just came here to make sure nobody else made the same mistake as I did. I searched and found this app is the easiest and best to add your design with and spent 11 months building my store only with this app. They have the most terrible support and leave you all on your own and you WILL have problems with your customers. Dont be fooled by their cool products, they are all just decor and this app will destroy your reputation if you choose it. I have taken screenshots before deleting the app and starting a new one to show to whoever wants proof. I have over 1000 items added and after 11 months I found they also don't have a proper shipping rate. you can find the price for 1st item but then the second item has no price. I asked for help to fix this problem and they said if you buy 100 items then we will fix it. very funny way to do business. finally, I hope you trust my review and find yourself am established company to work with.
Hello from customer support team of Yoycol,
We appreciate you taking the time to post your suggestion for yoycol.
I would really appreciate valuable advice on the size of yoycol's product .
I am very grateful for your affirmation of the quality of yoycol products, and we will continue to provide you with high-quality and cost-effective products.
In addition, I strongly recommend that you make an accurate choice based on the measurements of the measurements when choosing a size.
If you have any questions please feel free to contact yoycol customer support team for help
Best Regards
Yoycol customer support team
I first found out about Yoycol on the Shopify App Store. I was struggling with Printify because of the third party vendors not listening to advice and pricing becoming an issue. So I did a little digging on YouTube and social media to figure out more about Yoycol. I heard a lot of positive reviews about their products. And not only that I saw that Yoycol was pretty much a gold mine for all over print clothing, which my store focuses on. So I did a few designs and I purchased some products to see how they would turn out. When I received them they were AMAZING!!! Way better quality than MWW on Demand. Even the shoes that I got from Yoycol have helped me very much so with my plantar fasciitis. The shoes I am talking about are the air cushioned shoes. Customer support is working on improving their services which is normal for any new company trying to get their foot off the ground. The shipping is slower than most print-on-demand companies, however, I am happy to trade slower shipping for way better product quality! I personally love Yoycol and their products and look forward to see them flourish in the future!!!
Hello from customer support team of Yoycol,
Thank you for your trust in yoycol.
Yoycol has advanced supply chain and printing equipment, we are committed to provide better quality products and grow your business.
We are constantly adjusting and optimizing the logistics carrier, and our shipping time will become shorter in the near future.
If you need any other help, please feel free to contact us：support@yoycol.com
Best Regards
Yoycol customer support team
The products look great and there is a lot of variety, however the production times and shipping times are atrocious. I personally have been waiting over a month for my sample items to arrive and my customers that have ordered are experiencing the same. The customer service is redundant, asking questions that they already have the data to confirm, and have taken so long to respond with reprints when items have arrived with paint splatters and sewing mistakes. DO NOT USE THIS APP if you don't want complaints from your customers for sub par items and shipping delays.
Hello from customer support team of Yoycol,
Yoycol is committed to providing customers with high-quality products and services, we are very grateful for your valuable suggestions on yoycol orders, and we will do our best to improve customer experience.
We will plan to establish a localized supply chain in your country to ensure a shorter order delivery time.
At the same time, we will continue to optimize the after-sales service system to bring you a better service experience. Thank you for your trust in yoycol.
Best Regards
Yoycol customer support team
Awesome and easy to use! Very good integration. Highly recommend it for everyone looking to start a POD business
We deeply appreciate your evaluation，will constantly make our effort to heighten our customer service and quality of our product to customer.
Thanks for your support to yoycol!
Prompt customer service to resolve problems or concerns that the droppshipper may have when utilizing the app.
Dear user, welcome to use Yoycol, we sincerely apologize that our service was not satisfactory for you.
After checking your orders, we have found that your orders' production time are usually in 2-5 days. The supply chains are also improving production efficiency. As the shipping time is restricted by uncertain factors such as various countries and the current epidemic, we cannot fully control the shipping. However we are also actively communicating with many logistics companies to make sure the orders are delivered in time.
We're also developing the functions of our websites to meet the customers requirements. The technicians are confident that 3D Mockup will be applied to more products and provide better services for all of us. We appreciate that you like our 3D Mockup function,, we are striving to use more resources to develop this function. Please contact us in email or website if you need services, we will be in touch.
We welcome you to contact us on business matters. Our staff will commit to improving their delivery and give you the star service you deserve.
It's easy to use this app, the quality is great, I have received many compliments about the quality. Customer service is fast and helpful. Thank you, guys.
Thanks for your positive recomment，we will constantly make our effort to strenghten our customer service and high-quality product to our customer.
We are apperciate your support to yoycol.
Yoycol helps us a lot in our sales work. This is really a useful app. If you want to start with Print on Demand let choose Yoycol. Thanks a lot
Hi,
Thank you for your review. Glad to hear you are loving your purchase.
Looking forward to further cooperation .
We really appreciate your recommendation.
The customer service is non existent don't bother wasting your time because it's been weeks and weeks and weeks with no response. Terrible, I don't recommend, although good products the service is extremely bad that I'm going to delete the app.
Firstly, we are very sorry that you have experienced these problems. Thank you for taking the time to provide this feedback - we appreciate it very much as it helps us to build a better service for you and all our customers.
Could you please tell us how you contacted us and didn't get a response? We're sorry because we couldn't find your information.
If you have any questions, you can contact us by email or chat, we will reply to you within 24 hours after receiving the message, this is our contact information: https://www.yoycol.com/contact_us
We are committed to turning around your experience.
Yoycol Support Team
Yoycol is really a great supplier, high products quality, the processing time is so fast and great customer support, especially Anna. Highly recommend!!
Thanks for sharing your precious time to review Yoycol. The staff you mentioned, Anna said you are also a nice, patient, and incredible person. Yoycol will continue to supply more high-quality products at competitive prices. We will do better and hope you could always stay firmly with Yoycol.
Pros: Ease of use. Pretty good quality.
Cons: Limited product compared to other on demand. Shipping takes entirely too long. I placed an order (#218655366139285504) on 8/13/2021 and received it on 9/21/2021. This may cause you to lose customers. Up to date shipping can improve.
Hello from support team of Yoycol,
May your business flourish
Thank you for your affirmation of our platform and product quality.
Order number :#218655366139285504
We have checked the package trajectory of the order and found that the package transportation trajectory was stalled between August 19 and September 1.
The problem is that during the epidemic, a large number of international flights were grounded, and the logistics provider has urgently arranged it, but There was still a delay in the delivery of the package.
We are deeply sorry for this problem . Some things were unexpected during the epidemic. We have handed over to the logistics department to monitor the delivery date of the package, and subsequent package delivery time will be improved a lot.
Thank you for printing your design inspiration on Yoycol. Looking forward to be your long-term partner .
Bunny
best regards!
Yoycol Support Team