Reviews (126)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality and diverse range of products, including apparel and accessories, offered by this print on demand app. Its design tools are user-friendly, allowing for extensive customization of unique, all-over print items. Customer service is responsive and personalized, enhancing merchant satisfaction. Although shipping times vary, express shipping options are available to expedite delivery. The app is easy to integrate with Shopify and offers competitive pricing, which helps merchants maintain healthy profit margins. It is especially beneficial for businesses focused on dropshipping and direct sales.
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If there was a no star rating that would be what I would rate them. I have been waiting for 2 orders that were placed in January. There response times are sometimes days. Their complex shipping charges goes by the weight of your product, you don't know until you check out. Their policy is clear as mud!!
Thank you for your review. We're very sorry to hear about the issues you have experienced with the orders. Please know that with every issue we urge you to reach out to our support team to get the situation resolved, including the payment and shipping charge issue - support@yoycol.com or LiveChat on our official website.
For your 2 orders placed in January, our support team has noticed you on 4th March through the JIVO live chat and 16th March through the email, to claim that your payment is not successful. At that time, we suggested you to checking with your payment company like PayPal or bank. Only received the money, we can fulfill your orders.
For the shipping charge, we use online automatic shipping calculate to charge for your fees. It depends on distance and weight. Just as the normal ways logistics company did. Once you choose the destination and the products, we will show the shipping fee in the calculation dashboard immediately, not until you check out. In addition, we give you three kinds of schemes: the fastest, the cheapest, and customize.
Thank you for your valuable suggestion. In order to give you a more intuitive display, we will consider showing our shipping calculation method in the form of a table. And we also consider calculating the cost according to the number of pieces in the future.
If you have any other concerns or suggestions, please check in with us at support@yoycol.com.
excellentexcellent excellent excellentexcellent excellent excellentexcellent excellent excellentexcellent excellent
Thanks for your evaluation and we are so happy to have nice customer like you. We will try our best to heighten our customer service and product quality.
This app is a must have in your store! I ordered a few samples to check the quality of their products and I must say that I am beyond impressed! My favorite item is the All-Over Print Men's Oversized Thicken Jacket, I think that you can really make a nice profit from this item. Also customer service is amazing and quick! Keep up the good work Yoycol!!!!
Hi Graffiti_drip,
Thank you for using our app. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need. Hope you have a nice day!
I've been working with Yoycol for about 6 months now - I've had the best experiences with them out of all of my POD adventures - shipping is fast, products are high quality, and the staff is absolutely amazing. I have made life long friends using Yoycol and have worked with so many wonderful people who will go the extra mile to make sure my customers are happy. I recommend this above any other POD company! Thanks Yoycol!! They have made my work flow so much easier.
Hi Happy Plushies Online,
Thank you for trusting us. We appreciate that you have a good dropshipping time with us. Yoycol is always here to help you.
I personally love Yoycol the most, out of ALL of the POD suppliers on Shopify and have used them for close to 3 years. The app is very easy to use, designing is a breeze, and I love the fact that you can print designs or artwork extra large, versus the many others that want you to keep your design in the little print box. Maybe because Yoycol offers all over print on many of their products, if not all and they have many great products to choose from. The shoes, purses, shirts, dresses, shorts, and many other items are of decent quality. Everything I have ordered, except maybe 2 to 3 pieces, has been of good quality. It is always best to orders samples first anyway, so you have an idea of the type of material or quality of the item/print is. The bucket hats are ok (they run a little small), and the caps could be a little better. I wish they had more of a hat selection, like fitted beanies, 5 panel caps, baseball, caps, etc., but they do have a basic snapback and panel cap and good amount of other nice clothing products.
They offer branding services, on clothing only, not the shipping packaging itself, and they make take a little longer in shipping, but for the most part 2-3 weeks. You can always add the cost of express shipping to certain items and charge the customer for it, that is if you factor shipping in your prices or if you charge for shipping.
Overall, I don't know why they have such a bad rap. They answer emails within 24 hours and have resolved the very few minor issues I have had very quickly and professionally. Some ppl may not realize that they are in China and depending on where you are, but there may be a 12 hour time difference. The cost and decent quality and wide range of POD products, the low cost shipping, easy to use and design app, I highly recommend giving it a try. Especially if you are interested in starting your own clothing brand. More than just T shirts, ha! I was just browsing today for some new POD suppliers, as I do from time to time and ended up uninstalling ALL of them, due to either their high pricing or their limited selection of products. Sometimes, its a combination of both. I'll stick with YOYCOL!
Hello from support team of Yoycol,
We sincerely appreciate you taking the time to post your feedback on Yoycol. Your recognition and encouragement is what promotes the development of yoycol.
At the same time, we attach great importance to the category and size of hats and will launch more styles of hats for customers to choose in the near future.
We will do our best to improve the transportation time and transportation cost. We are building a factory and a complete supply chain in Mexico. Once the Mexico factory is up and running our shipping time will be reduced to one week.
Just like what Yoycol has been doing, we will continue to provide customers with high-quality services and cost-effective products. Thank you again for your trust in yoycol.
Best Regards
Yoycol customer support team
If you're looking for products to separate you from your competitors yoycol is what you've been looking for. It's a complete game changer. Creativity + yoycol = success!
Hi Silent Confidence,
Thank you for your appreciation. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need.
Hope you have a nice day!
The order arrived on time and the customer support was very good , should install this app to fullfill
We deeply appreciate your evaluation，will constantly make our effort to heighten our customer service and quality of our product to customer.
Thanks for your support to yoycol!
We have accompanied and cooperated with YoyCol for many years. Thank you for your enthusiastic support. Hope quality of your product and service continues to grow.
Thanks for the great review ! We appreciate your kind words and your business. Most importantly we are really happy to hear that Yoycol is working well for you, All the Best!
The best app for POD products. Ease of use and very interesting products for the seller. This is the best platform I've been looking for
Hi there,
Thank you for the wonderful review and for taking the time to share your feedback with Yoycol. Our priority is customer service and we are ecstatic that we met that mark! Thanks for your praise for Yoycol again. We will work hard to serve and do better.
I believe Yoycol print quality is amazing among other print providers. I am hopeful to see Yoycol thrive and grow as a company so that they can advance their services! ⭐⭐⭐⭐⭐
Hello from customer support team of Yoycol,
We appreciate you taking the time to post your review to yoycol.
We definitely want to keep providing you with quality products and efficient services.
We thank you for your trust in yoycol and wish you every success in your company
If you have any questions, please contact yoycol customer service team
Best regards
Yoycol customer support team