Reviews (124)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality, diverse product range including clothing and accessories for men, women, kids, and pets. Its user-friendly design tools, enhanced by AI, allow for unique product customization. Customer service is noted for being responsive and proactive. While shipping times may vary, fast production and express options are available. The app integrates seamlessly with Shopify, aiding in effective product management and contributing to brand growth and profitability through competitive pricing and product quality.
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Yoycol are a fantastic service to businesses like ourselves. They ensure customer satisfaction with great communication, attention to detail and quick turn around times. I am rating 5 stars, but I would love for Yoycol to supply more plus size friendly options for me to choose :)
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，
Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
Great service and are open to customization requests! So glad to be working with this manufacture. The customer service is also amazing.
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
Awesome products, and even better customer service! My store has been receiving fantastic reviews on their POD products and the production/packaging/shipping is phenomenal!
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，
If you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
Thank you I was try to find best print on demand so long but finally I am so happy to get the right place Yoycol POD so helpful and good product quality and fast shipping absolutely amazing.
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
Yoycol is fantastic to this brand-new Shopify seller. The design interface is very easy to use, even for a burgeoning designer.
Customer service has been nothing short of amazing in their personalized support of my efforts to create a viable drop-ship platform.
Nico, an agent I reached via Yoyocol's customer service chat, has held my hand throughout the entire process of setting up shipping options & tax info. You can't beat that!
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
On point for us, thank you!
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，
If you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
So far so good! I launched my business almost a month ago and have had several orders not only for myself, but from customers as well. Shipping does take awhile with Economy shipping, but the quality of the items is pretty awesome! I have ordered several clothing items for men, women, kids, and pets and they have all been great.
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
Overall, I am satisfied with their products' fabric and design quality. The production and shipping are both very speedy as well. I am happy that I've found this company to help build my brand of clothing items. I would recommend ordering a sample of the clothing items you are selling to get a true opinion and to probably size the items at least one size larger in your store, and this, of course, depends on the clothing item such as material and how it's made.
Hello from support team of Yoycol,
Thanks so much for your kind feedback.
We would keep upgrading our products quality and the service experience for you dear，if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.
Have a nice day!
Best regards
Yoycol customer support team
Do not use this app. I have an order that has been 22 days in "production" and have send every day of the last 12 days messages but they do not help you or follow-up. They are still not willing to refund my order. Please avoid at all cost or have extremely unreliable production with no help from their customer service.
Hello from customer support team of Yoycol,
We are so sorry that bring the inconvenience for you
Order:520604054434779136
Firstly, we apologized for your order situation
We already upgraded the production process time and service quality, which is in order to provide better experience for our customers on the period of cooperating with yoycol,thanks so much for your kind understanding
And for this order status, we have applied the refund for you, and the refund has arrived your account already, please check it in your account. Every effort will be made to serve your future needs in a manner more consistent with your expectations and our standards.
Best regards!
Yoycol Support Team
Products are good. Building custom products is easy. Shopify integration seems to suck. Every single order that comes through needs manual payment authorization in Yoycol. Shopify collects payment but it doesn't pass it through to Yoycol. That's painful. That may end up being a deal killer for us...and maybe you, too.
Hello from the customer support team of Yoycol,
Thank you for taking the time to provide us with your feedback. We understand that your experience with our products or services may not have been satisfactory, and we apologize for any inconvenience this may have caused you.
We value every customer's opinion and feedback, as it helps us identify areas where we need to improve. We take your feedback seriously and are committed to taking the necessary actions to address the issues you have raised.
We would appreciate the opportunity to understand the specific areas where you felt let down so that we can address them effectively. Please feel free to provide us with more details so that we can better serve your needs in the future.
Once again, thank you for your feedback. We are committed to making things right and providing you with a better experience in the future. If you have any further questions or concerns, please feel free to contact us.
Sincerely,
Yoycol Customer Support Team