YSMS ‑ SMS Marketing

YSMS ‑ SMS Marketing

Reviews (64)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
November 10, 2025

This app is the best I have used so far.
I have been able to convert so many customers with the abandoned checkout flow and even get them to purchase a 2nd and 3rd time with the post purchase flow.
Couldn't recommend them enough!

Martina Portorož
United States
27 days using the app
November 10, 2025

La uso ormai da 3 anni e funziona benissimo, consiglioa chiunque non voglia lasciare soldi sul tavolino

NatalieOfficial
Italy
Over 3 years using the app
November 6, 2025

very limited features and is annoying that you cannot remove their stop sms link which accounts for 50% of the sms message length limit.

CRISAN Beauty
United States
8 months using the app
inkOfPixel replied November 7, 2025

We're sorry to hear you found YSMS limited in features. We'd love to know which specific tools or options you'd like to see added so we can improve.

Regarding the unsubscribe link, it's a legal requirement - particularly when using alphanumeric sender IDs, since recipients can't reply "STOP" to opt out.
Keep in mind that in a standard SMS message, the unsubscribe link typically takes up around 25 of the 160 available characters.

If you have ideas for new features or suggestions for how we could handle the unsubscribe requirement differently, we'd be happy to hear from you at info@ysms.me

November 24, 2025

Federico from the support team is absolutely incredible. Every time I reach out, he is extremely responsive, solves my issues instantly, and always goes above and beyond. He is truly exceptional.
The YSMS app itself is amazing — it genuinely boosts conversion rates, the messages work perfectly across all channels, and the support is one of the best I’ve ever experienced.
I highly recommend YSMS. Outstanding service and outstanding results.

GlowLuna®
France
14 days using the app
December 6, 2025

molto soddisfatto del servizio e dell'assistenza clienti

Nurielle
Romania
12 months using the app
November 17, 2025

Great app to increase revenue. Super recommend it!

Anezka Brno
United States
2 months using the app
October 28, 2025

good app, easy to set and good roas will recommend to other

Herbionyx
Australia
2 months using the app
August 25, 2025

Very good. You can pay per message and its not much. The only bad part is you can shorten your links.

Question Skateboards
United States
About 2 months using the app
September 23, 2025

So far so good, only a few days in, but it served very well the purpose. I like the fact that is built for Shopify and integrates seamlessly, and also that you pay only for what you use. That's fair. Maybe in the future having a subscription plan after you reach a certain amount of sms sent and have a fixed price, would be awesome!

UFlawless
United States
1 day using the app
April 18, 2025

I'm not sure what's happening with this app, but my campaign from earlier this week never reached our subscribers despite that app claiming it did. Now there's a "USA Deliveries Temporarily suspended" banner across the top of the Overview page. This is very disappointing as I haven't been able to reach our subscribers with our planned promotion.

Enduro Bites
United States
11 months using the app
inkOfPixel replied July 2, 2025

Thank you for reaching out.

After reviewing the issue together, we identified that the customer you used as a reference to verify the campaign delivery was not included in the selected audience — which explains why they did not receive the message.
That said, given the misunderstanding, we issued a full refund for the campaign as a gesture of goodwill.

As for the USA deliverability banner, this was a temporary issue caused by external carrier restrictions, which was promptly resolved.

We haven't received any further feedback from you via email since the analysis was completed, but please know we're still here and happy to support you — either by email or through our live chat.