YSMS ‑ SMS Marketing
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Amazing but pricy
very limited features and is annoying that you cannot remove their stop sms link which accounts for 50% of the sms message length limit.
We're sorry to hear you found YSMS limited in features. We'd love to know which specific tools or options you'd like to see added so we can improve.
Regarding the unsubscribe link, it's a legal requirement - particularly when using alphanumeric sender IDs, since recipients can't reply "STOP" to opt out.
Keep in mind that in a standard SMS message, the unsubscribe link typically takes up around 25 of the 160 available characters.
If you have ideas for new features or suggestions for how we could handle the unsubscribe requirement differently, we'd be happy to hear from you at info@ysms.me
So far so good, only a few days in, but it served very well the purpose. I like the fact that is built for Shopify and integrates seamlessly, and also that you pay only for what you use. That's fair. Maybe in the future having a subscription plan after you reach a certain amount of sms sent and have a fixed price, would be awesome!
Very good. You can pay per message and its not much. The only bad part is you can shorten your links.
So far it's been a good app for us. We are just testing to see how our customers respond to the text. Being able to see the ROI is good. We like that there is not app membership needed. We get charged at the time we decide to send out text. This is all quoted to you before hand.
We're glad to hear that the app has been working well for your shop.
We'd love to understand what would make your experience with our service even better. Is there anything specific you'd like to see added or improved that would enhance the value for your business? (We'd love to earn that final star!)
Reach us anytime in chat or at info@ysms.me.
So far so good! I have only used it twice and it's easy for someone who isn't super techie. Also, their customer service is FAST & excellent! I'm excited to continue using it!
Editing 5/23/25 to add: You can't go wrong with this app. If there is an issue they fix it FAST! The support is TOP NOTCH! Shopify could learn something about support from these guys!! THANK YOU!
I'm not sure what's happening with this app, but my campaign from earlier this week never reached our subscribers despite that app claiming it did. Now there's a "USA Deliveries Temporarily suspended" banner across the top of the Overview page. This is very disappointing as I haven't been able to reach our subscribers with our planned promotion.
Thank you for reaching out.
After reviewing the issue together, we identified that the customer you used as a reference to verify the campaign delivery was not included in the selected audience — which explains why they did not receive the message.
That said, given the misunderstanding, we issued a full refund for the campaign as a gesture of goodwill.
As for the USA deliverability banner, this was a temporary issue caused by external carrier restrictions, which was promptly resolved.
We haven't received any further feedback from you via email since the analysis was completed, but please know we're still here and happy to support you — either by email or through our live chat.
I just downloaded the app and purchased non-refundable credits. Upon sending my first sms, to myself as a test to see what my customers will receive, I was given a blocked notice stating my store is spam and I am blocked from using their services. Annoyed to say the least.
We have filters to monitor SPAM situations, this is necessary to avoid unpleasant situations. The message says you can contact us if you think it is not correct, we will analyze the situation and we would have unblocked you.
The credits are refundable, you can contact us
I just downloaded this app, it is super easy to use but I can barely type anything in my message without it costing $90. Might stop using this because of how much they are charging to send a message.
We're glad to hear that you found it super easy to use.
However, it's sad to hear that you found the app pricey. We aim to keep our prices competitive across most territories so this seems strange and worth investigating.
If you reach out to us via chat or email at info@ysms.me our support team will be more than happy to assist you
Andrea Foletto was very quick to respond and give me step by stem solution for my issue and it was resolved immediately. thank you for great customer service.
