Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 21, 2023

My store have been using this for a few years now. Unfortunately, it is not as robust as some of the other apps in the Shopify App Store. This app does not accurately sync with your Shopify store's contact list. So emails or SMS messages does not reach not to everyone on your (yes) list. Don't waste your time trying to upload a CSV to update the contact list. Customer service will decline your csv list.

Melanin Enriche
United States
Almost 3 years using the app
inkOfPixel replied August 29, 2023

We appreciate you taking the time to share your feedback and we are genuinely sorry to hear that you have encountered difficulties with our application.

We understand how essential it is to have your contacts accurately synced for effective marketing communication.
However, it seems there could be a bit of confusion about what our app offers.

We specialise in providing an SMS service and we don't offer any email functionality in our app.
Additionally, please note that we don't currently offer a CSV upload feature. If you found difficulties with this, we'd love to understand more about what led to this belief and provide necessary clarifications or explore ways we can improve our service for you.

We value your insights and would be really eager to connect with you directly to resolve your issues and ensure your satisfaction with our service. You are our top priority and your feedback supports us in striving to continually improve our product.
Please feel free to reach us at info@ysms.me to further discuss or clarify any issues or specifications.

Thank you for your understanding and for helping us improve our services. We look forward to rectifying your experience with our application.

September 22, 2023

Over 1 year using the app
June 16, 2022

assistenza molto cortese e super disponibile. Il servizio live chat è impeccabile. ti rispondeno dopo pochissimi secondi. l'app è molto intuitiva ed efficace. la consiglio vivamente

Mariè Donna
5 months using the app
September 6, 2021

Applicazione molto utile e facile da utilizzare. Assistenza molto professionale. Consiglio molto questa applicazione

Over 1 year using the app
February 1, 2022

Ottima app e molto semplice ed intuitiva, consigliata, assistenza clienti risolve qualsiasi problema!

5 months using the app
February 28, 2022

Servizio ottimo sia come app ma soprattutto come assistenza. Sono stato sorpreso ma allo stesso tempo orgoglioso di sapere che questa app fosse realizzata da ragazzi italiani!

3 months using the app
October 3, 2020

L'app è davvero immediata e semplice nell'utilizzo. Una volta impostata, è molto facile creare campagne e raggiungere i clienti. Ti avvisano se qualche consegna di SMS non è andata a buon fine o il numero è sbagliato. E inoltre ti assistono benissimo, soprattutto all'inizio. Consigliata!

Artema Arredi
Almost 3 years using the app
Edited August 3, 2020

This app is super user friendly, fast and professional.
Maybe we will be use every week for our campaings

Rewop Milano
About 2 years using the app
September 25, 2020

Very effective! You can see immediate results with your sales! I vouch for this! Clients immediately clicked and went to the site.

Over 1 year using the app
July 17, 2020

Thanks to YSMS we were able to scale a completely new marketing campaign and obtain great conversion results. The costs for SMS are very competitive and you can definitely target a very specific audience. A must if you want to increase your opening and conversion rates!

Hong Kong SAR
Almost 2 years using the app