YSMS ‑ SMS Marketing

YSMS ‑ SMS Marketing

Reviews (58)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 2, 2024

I’ve been working with the team at YSMS to set up an automation system, and I have to say, their customer service has been exceptional! The staff has been super friendly, patient, and always ready to answer any questions I had. They made the entire process smooth and hassle-free, and I really appreciate their dedication to making sure everything was set up perfectly. Highly recommend YSMS for ...

Worx Racing Components
Australia
7 days using the app
August 16, 2024

The best sms app. Excellent customer services. I used for years and it can be better!
Thank you

Turmaglow
Cyprus
10 months using the app
August 9, 2024

App is very bad, very buggy. I have order checkout recover enabled and it keeps sending smses to people that already ordered. It is simply unbelievable how bad it is. Clients call us saying that they ordered and they are very angry as they get smses that they did not order. Support is very bad and unresponsive.

Nutramino Romania
Romania
Over 1 year using the app
inkOfPixel replied August 14, 2024

We're sorry to hear about your recent experience with our support team. Your satisfaction is our top priority, and we will be reviewing your case to understand how we can ...

August 14, 2024

best sms marketing app on shopify

Vitretus
United States
10 months using the app
July 24, 2020

I have tried this app to get in touch with my customers. It was much simpler than other apps I've previously tried and I was ready to send a campaign in just a few minutes. For some additional clarifications I also asked some questions in chat and developers answered me immediately

Ngb Jewels
Italy
Over 4 years using the app
September 10, 2020

Consigliata! Eravamo alla ricerca di una applicazione per lanciare delle campagne sms in maniera semplice, di selezionare l'audience in maniera efficace con filtri specifici e YSMS è stata una valida opzione per il nostro business

D1 Milano - Europe
Hong Kong SAR
Almost 4 years using the app
September 10, 2020

With YSMS app we have unlocked a marketing channel that we didn't think could bring such great results

D1 Milano
Hong Kong SAR
Almost 4 years using the app
July 21, 2023

My store have been using this for a few years now. Unfortunately, it is not as robust as some of the other apps in the Shopify App Store. This app does not accurately sync with your Shopify store's contact list. So emails or SMS messages does not reach not to everyone on your (yes) list. Don't waste your time trying to upload a CSV to update the contact list. Customer service will decline your ...

Melanin Enriche
United States
Almost 3 years using the app
inkOfPixel replied August 29, 2023

We appreciate you taking the time to share your feedback and we are genuinely sorry to hear that you have encountered difficulties with our application.

We understand how ...

October 3, 2020

L'app è davvero immediata e semplice nell'utilizzo. Una volta impostata, è molto facile creare campagne e raggiungere i clienti. Ti avvisano se qualche consegna di SMS non è andata a buon fine o il numero è sbagliato. E inoltre ti assistono benissimo, soprattutto all'inizio. Consigliata!

Artema Arredi
Italy
Almost 3 years using the app
Edited October 12, 2023

Dopo l'aggiornamento alla nuova versione l'app fa davvero la differenza.

Davvero super. Funziona benissimo. Super gentili e disponibili. Staff sempre in linea per ogni problema.

After the update to the new version the app really makes a difference.

Really super. Works great. Super friendly and helpful. Staff always on line for any problem.

JustMary.fun
Italy
Almost 3 years using the app