Yuma AI

Yuma AI

Pricing
Free to install. Additional charges may apply.
Rating
0.0 (0 Reviews)
Developer
Yuma AI

AI automation for E-commerce support: faster responses, consistent quality, happier customers.

Yuma providers AI agents to handle your customer support tickets by understanding intent, fetching order details, updating shipping info, issuing refunds, and more integrating directly with your existing help desk. Our AI Agents respond in natural language, loop in human agents when needed, and learn from past conversations. We connect directly your Shopify store, help desk, and other software to perform the same actions your regular support agents perform.

Yuma providers AI agents to handle your customer support tickets by understanding intent, fetching order details, updating shipping info, issuing refunds, and more integrating directly with your existing help desk. Our AI Agents respond in natural language, loop in human agents when needed, and learn from past conversations. We connect directly your Shopify store, help desk, and other software to perform the same actions your regular support agents perform. more
  • Yuma AI automates 50%+ of tickets, freeing up your team.
  • Seamless Helpdesk integration with Zendesk, Gorgias, Kustomer, Re:Amaze and more
  • 24/7 consistent, around-the-clock, multilingual support for easy scaling.
  • Customizable Behavior to align brand voice and policies across all channels.
  • AI Chat Widget deploys Yuma to your website for responsive support.

Languages

English

Works with

  • Gorgias
  • Zendesk
  • Kustomer
  • ShipUp
  • Recharge
  • Klaviyo

Pricing

Enterprise

Free to install

Monthly fee including a package of automated tickets, overage fees apply. Additional support fees may apply.

All charges are billed in USD.

Reviews

Overall rating
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Support

App support provided by Yuma AI.

Developer

Yuma AI

245 Main Street, 2nd floor, Cambridge, MA, 02142, US

Launched

May 7, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, Online Store, Shopify admin

  • Edit customers

    Customer data

  • View products

    Inventory, product listings, products, publications of products on sales channels, or collections

  • Edit orders

    Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order details, returns, shipping information, or third-party fulfillment

  • View and Sync Discounts

    Discount codes and promotions

  • View your Online Store

    Checkout page, pages on your Online Store, metaobject definitions, or metaobjects

  • View Shopify admin

    Legal policies

  • View other data

    Locales, locations, Shopify Markets settings, Payment Terms, price rules, or translations

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