Reviews (71)

Overall rating
4.5
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its marketing tools and exceptional customer support. They value its user-friendly interface for tasks like pixel installation and email campaign setup. Features like abandoned cart recovery and customizable popups are praised for boosting sales and engagement. The app's reliable data tracking with Facebook Pixel and Google Analytics, along with its cost-effectiveness, are also highlighted.

November 26, 2024

It is not recommended. I chose the 19 USD package, which was supposed to ensure that my data was perfectly transmitted back to my advertising backend, but this did not happen. Then I tried to contact the backend staff, and there was only an AI system in the backend. They even Not sending you any information about consultation means that your problem cannot be solved, so why am I spending $19 a month?

Liya Princess dress
United Kingdom
5 months using the app
July 29, 2024

Zalify is fantastic for boosting sales and conversion rates. Its abandoned cart recovery and welcome emails are game-changers. Easy installation, customizable templates, and fast loading make it user-friendly. The responsive customer support is a big plus. Highly recommend!

prince-wear
United States
3 months using the app
December 19, 2024

Connection to FB and TK backend is accurate and timely!
EDM mail is practical
Good online customer service
Complimentary theme decoration templates are also very practical

GiPP Kitchenware
China
About 1 month using the app
January 29, 2024

I highly recommend Zalify to all Shopify users. Their theme is seamless to install and the customer service is super super nice!!! They help me solve all my questions related to theme customization, third-party integration, etc.

Celebritips
United States
6 months using the app
August 23, 2023

I used this app for our website 3 months ago, and I'm so glad that I did. It was easy to use and quite customizable. I was able to change the navigation, images, and text to best fill my needs. The code associated with the template was also very organized and easy to understand. I also love how responsive it was to different devices. Great app! Highly recommend!

Wearoyo
China
6 months using the app
July 18, 2023

I have been using this app for a few weeks now and I am really pleased with the results. The features like pixel data tracking, newsletter popup, automated welcome email, abandoned cart recovery email and the high converting shopify theme have saved me so much time and helped me increase my store's revenue. I would definitely recommend Zalify!

FreeSoldier
United States
4 months using the app
December 5, 2023

At first, I mainly used Zalify's pixel aggregation feature, which conveniently allows me to manage pixels from multiple platforms together. Later on, they also introduced Zalify's theme templates, and I started using them right away. They are fantastic! The templates have a wide range of special features that perfectly meet my needs. Ever since I started using Zalify's templates, my website's conversion rates have noticeably improved, and the best part is that they are very cost-effective. I highly recommend it!

HETDUS STORE
United Kingdom
4 months using the app
Edited August 27, 2023

so practical and useful. really help me a lot. i really would like recommend it to my friend. it can promote my business. And Jay is very professional

My Store
China
4 months using the app
June 17, 2023

Great app, you only need Zalify Tag to manage Google Ads, FB pixel, Tiktok pixel, and Bing Ads. Quick support team, Like it!

HELAS Jewelry
Hong Kong SAR
About 2 months using the app
December 1, 2023

This is the first time I have ever left a negative review on Shopify. The APP itself is great,the customer service is the worst I have ever encountered from all the Shopify APPS. Hands down. They take a very long time to respond, and even when they do, they provide minimal assistance.

chiclara
Hong Kong SAR
About 2 months using the app
Zalify replied December 2, 2023

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your dissatisfaction with our customer service. We appreciate your kind words about our app and understand that timely and effective support is equally important.

As a small team, we're currently managing a high volume of inquiries, with only two dedicated customer support members addressing over 100 customer questions daily. We strive to provide prompt and thorough assistance, but at times, our response rate might not be as quick as we or our customers would like. This is not an excuse but an explanation of our current limitations.

We are committed to improving our response time and the quality of our support. We're actively exploring solutions to enhance our customer service efficiency without compromising on the quality of support.

We hope that your questions were answered. If there's anything unresolved or any other way we can assist you, please don't hesitate to reach out. Your feedback is invaluable to us, and we're dedicated to making your experience with our app as positive as possible.

Thank you for your understanding, and we wish you a wonderful day.