Reviews (161)

Overall rating
4.5
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversions, highlighting its effectiveness in abandoned cart recovery and welcome emails. They appreciate its easy installation, customizable templates, and efficient management of pixels across platforms like Google Ads, Facebook, and TikTok. The app is noted for its fast performance and user-friendly interface, with continuous updates that enhance functionality. Exceptional customer support is also frequently praised, contributing to a positive user experience.

July 31, 2024

good

hebeiyoungwill
China
9 days using the app
March 24, 2024

I've been using Zalify app on both of my stores, and I must say it's been incredibly convenient. The pixel installation was seamless, and the data tracking and analysis are spot on. The email marketing functionality has also met my initial needs, and the theme features are comprehensive with fast loading speeds. Plus, they're constantly updating their features. And let's not forget about their amazing customer service! I've always received timely responses during working hours, and I want to give a special shoutout to Jay for his continuous assistance. I love the Zalify team and appreciate them for providing such a comprehensive app!

LINNPOWER
China
2 months using the app
December 5, 2023

At first, I mainly used Zalify's pixel aggregation feature, which conveniently allows me to manage pixels from multiple platforms together. Later on, they also introduced Zalify's theme templates, and I started using them right away. They are fantastic! The templates have a wide range of special features that perfectly meet my needs. Ever since I started using Zalify's templates, my website's conversion rates have noticeably improved, and the best part is that they are very cost-effective. I highly recommend it!

HETDUS STORE
United Kingdom
4 months using the app
January 29, 2024

I highly recommend Zalify to all Shopify users. Their theme is seamless to install and the customer service is super super nice!!! They help me solve all my questions related to theme customization, third-party integration, etc.

Celebritips
United States
6 months using the app
February 28, 2024

This template is absolutely amazing! It's hands down the best one I've used since starting with Shopify. The support from Zalify has been fantastic too. They've been extremely helpful and proactive in addressing any issues I've had. I genuinely recommend it!

yogisave
China
6 months using the app
July 30, 2024

Zalify的客服团队还是非常用心的,能够很快帮助解决问题并提供额外的经验支持。非常喜欢他们设计的模板,简洁且加载速度很快。电子邮件营销模板非常精美,不需要我花太多时间进行设计。一个app就可以集成多个功能,还是非常推荐的

Vintara Design
Hong Kong SAR
4 months using the app
October 9, 2024

安装不了

VOVOTOY
United States
26 days using the app
December 4, 2023

Amazing! Zalify's become my first port of call for linking up Shopify with GA, FB Pixel, multi-pixel, etc. The platform is easy to use with an excellent knowledge base to back you up.

BLESSYES
China
3 months using the app
May 10, 2024

The customer service is patient and fully functional, which is worth the price

KaiSunJewel
United Kingdom
3 months using the app
December 1, 2023

This is the first time I have ever left a negative review on Shopify. The APP itself is great,the customer service is the worst I have ever encountered from all the Shopify APPS. Hands down. They take a very long time to respond, and even when they do, they provide minimal assistance.

chiclara
Hong Kong SAR
About 2 months using the app
Zalify replied December 2, 2023

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your dissatisfaction with our customer service. We appreciate your kind words about our app and understand that timely and effective support is equally important.

As a small team, we're currently managing a high volume of inquiries, with only two dedicated customer support members addressing over 100 customer questions daily. We strive to provide prompt and thorough assistance, but at times, our response rate might not be as quick as we or our customers would like. This is not an excuse but an explanation of our current limitations.

We are committed to improving our response time and the quality of our support. We're actively exploring solutions to enhance our customer service efficiency without compromising on the quality of support.

We hope that your questions were answered. If there's anything unresolved or any other way we can assist you, please don't hesitate to reach out. Your feedback is invaluable to us, and we're dedicated to making your experience with our app as positive as possible.

Thank you for your understanding, and we wish you a wonderful day.