Reviews (133)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping across multiple channels like Shopify, eBay, Amazon, and Etsy. It automates tasks such as fetching customer details and updating tracking numbers, saving time and enhancing operational efficiency. The user-friendly interface and reliable performance, even in high-volume conditions, are particularly praised. Responsive customer support is also noted for actively improving the software based on user feedback.

April 6, 2023

We have been using Zenstores for more than 5 years now and could not recommend them enough. User friendly, easy to use and make shipping orders simple in just a few clicks. Would not move away from them and the support is fantastic too!

Forgot to add Zenstores is extremely reliable and we have never had any major issues or problems!

Liquidraw
United Kingdom
8 months using the app
June 17, 2022

There's quite a few offerings for this kind of service but Zenstores was for me the simplest and most reliable - and at a good price too. No real complaints.

Yorkshire Bonsai
United Kingdom
8 months using the app
Mechfeed Ltd replied July 13, 2022

Thank you for the review! Simple, reliable shipping management is our aim here at Zenstores so it's great to hear that we're delivering for your business!

Thanks again,
– the Zenstores team

February 28, 2019

Invaluable software for our business now. We've grown to love it's simplicity whilst still being capable of quickly doing many things simultaneously. Startup business from the UK who offer quick customer service and are always looking to add new features. It's a brilliant app and well worth the cost.

TAFS Products
United Kingdom
7 months using the app
April 12, 2023

We throughput c.35k orders a month as a single brand. Zenstores is very reliable and no downtime or major technical issues for a year now. Good basic features, good price. Lacks advanced automation workflows which some others have but on the plus side it is simple and effective. KISS. Very good customer support. Willing to make software changes or build features based on feedback, which gives the company a nice personal feel and more like a partnership than just a SAAS provider. Unusual!

Purdy & Figg
United Kingdom
7 months using the app
September 29, 2022

There are very few cost-effective apps that integrate with DHL UK and work seamlessly with Shopify. We found Zenstores after a nightmare with a previous third-party shipping tool. That previous tool regularly had outages, the printer software was not fit for purpose, and customer service was outrageously rude. Zenstores is an absolute breath of fresh air in comparison, and we haven't had a single problem. Harry responded within minutes to every query as we got set up, with straightforward answers and solutions. Also brilliant that the trial offers 100 free shipments - more than enough to determine if Zenstores is for you (which it probably will be).

Krī Skincare
United Kingdom
6 months using the app
Mechfeed Ltd replied November 8, 2022

We couldn’t have put it better ourselves, thank you for such a great review! I have passed on your feedback to our customer success team.

Thanks again,
– the Zenstores team

June 23, 2022

This app is invaluable to our business and our fulfilment house who recommended it to us. It takes all the complexities and manual work away from despatch in just one click (and the team are incredibly supportive, speedy and will offer ways to save money on postage etc too.

GYM FOR YOUR SKIN
United Kingdom
6 months using the app
Mechfeed Ltd replied July 13, 2022

Thank you for taking the time to leave such a great review! It’s great that our app was recommended to you too! I have passed the feedback onto our customer success team!

Thanks again,

– the Zenstores team

June 5, 2017

BRILLIANT SERVICE, AGENTS ARE ALSO ON HAND INSTANTLY IF THERE ARE ANY PROBLEMS WHICH THERE ISNT ANYWAY!!

Minnies Boutique 2 2
United Kingdom
6 months using the app
October 1, 2022

Good integration, works well with our stores Great value for money
Pleased we made the change from our other provider

CLK Print
United Kingdom
5 months using the app
Mechfeed Ltd replied November 8, 2022

Thank you for your review! We are pleased to hear that Zenstores is saving you time & money shipping orders.

Thanks again,
– the Zenstores team

October 3, 2022

This is our preferred shipping platform - easy to use and excellent support from ZenStores always on hand when you need them

Wolfburn Distillery
United Kingdom
5 months using the app
Mechfeed Ltd replied November 8, 2022

Thank you for your review, we really appreciate it!

– the Zenstores team

June 2, 2017

Amazing app, been using this for almost a year and it has honestly made life and running the business super easy. Bringing all orders into one place is the best thing since sliced bread. Thanks Zenstores, keep up the good work.
Highly recommended if you run a multi-store or multi-platform business.
www.giftaffairs.com

Giftaffairs
United Kingdom
5 months using the app