Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this shipping tool for its seamless integration with various shopping platforms and delivery services, including Royal Mail. It's particularly beneficial for high-volume businesses, offering a user-friendly interface that consolidates orders from multiple stores. The tool provides valuable insights and financial stats, aiding in performance tracking. It's praised for its cost-effectiveness and excellent customer support, with a team quick to resolve issues. Many merchants have noted significant time savings in dispatching and fulfillment processes.

October 25, 2022

Really happy with Zenstores - we love pulling all our orders into one interface in the morning so we can see what needs printing for that day and then generating a combined invoice with the shipping label on the same page. Cuts down on time and mistakes from how we had to do this previously which was to print orders separately from the 3 stores we sell on then generate the shipping label and match it to the order.
We've tried other shipping solutions in a bid to find a provider that includes Not on the High Street.com as one of their integrations but we keep coming back to Zenstores for it's complete ease of use and great customer service.
We now use the CSV upload for Not on the High Street which is easier than we thought, we just have to mark the orders as despatched manually as there's no link back to the store.
A bit of a niggle has been having to apply postage individually to international orders but it turns out that's down to the shipping company you use. We're in the process of switching to DPD so will be able to bulk apply postage to international orders with the same dimensions/weight etc which will save a lot of time.
The best thing about Zenstores is how easy it is to get a human on the phone - I think they even have a separate number for despatch enquiries so if we're having a problem generating a label for a specific order they can usually help us right away.
Overall fantastic product/service!

United Kingdom
10 months using the app
Mechfeed Ltd replied November 8, 2022

Thank you for such an extensive review! Hearing how well Zenstores fits into your daily routine is amazing. We are really proud of our customer success team at Zenstores too, so it’s great to hear how valuable they are to you and your business.

Thanks again,
– the Zenstores team

February 21, 2023

I have been using Zenstores for many years now and cant fault it

Imports all orders in from Shopify, eBay, Amzon and more and then enables me to print Royal Mail and DPD labels for those orders with a couple of clicks.

Multiple Shopify stores - no problem. Same with eBay and Amazon too

Everything intergrates well and almost never goes wrong but if it does the team are available by chat/email/phone and will resolve things quickly

10 out of 10 for me

BTR Sports
United Kingdom
About 5 years using the app
April 6, 2023

We have been using Zenstores for more than 5 years now and could not recommend them enough. User friendly, easy to use and make shipping orders simple in just a few clicks. Would not move away from them and the support is fantastic too!

Forgot to add Zenstores is extremely reliable and we have never had any major issues or problems!

United Kingdom
8 months using the app
April 12, 2023

We throughput c.35k orders a month as a single brand. Zenstores is very reliable and no downtime or major technical issues for a year now. Good basic features, good price. Lacks advanced automation workflows which some others have but on the plus side it is simple and effective. KISS. Very good customer support. Willing to make software changes or build features based on feedback, which gives the company a nice personal feel and more like a partnership than just a SAAS provider. Unusual!

Purdy & Figg
United Kingdom
7 months using the app
April 28, 2023

We've been using Zenstores for several years and have no complaints. It's a really useful tool for shipping across multiple shopping platforms and the interface and setup make everything smooth and easy to use for the whole team.

On the odd occasion that we do run into a problem, the team are quick to respond and provide excellent customer service.

The Seamstress of Bloomsbury
United Kingdom
Almost 2 years using the app
May 4, 2023

We depend on this app and it does the job so simply. Its clear to look at, clean to work with and communicates well with SHOPIFY and our carriers.

Not that I am saying this will happen to you, but we made a recommendation to the developers and they took our ideas on board and adapted the app for us. Great communication that is delivered with care and interest

Thanks Guys

You're smashin it

Simply Hammocks
United Kingdom
Almost 2 years using the app
October 1, 2022

Good integration, works well with our stores Great value for money
Pleased we made the change from our other provider

CLK Print
United Kingdom
5 months using the app
Mechfeed Ltd replied November 8, 2022

Thank you for your review! We are pleased to hear that Zenstores is saving you time & money shipping orders.

Thanks again,
– the Zenstores team

October 27, 2022

We have been using Zenstores for a couple of years and it has made our picking and shipping of orders so much easier enabling us to use multiple couriers and integrated labels. Whilst we dont have many issues, when we do or there are general questions then the support is fantastic

Thornbridge Brewery
United Kingdom
About 2 years using the app
Mechfeed Ltd replied November 8, 2022

Thank you for taking the time to leave us a review! We are so happy to be helping great businesses like yours speed up your shipping.

Thanks again,
– the Zenstores team

June 27, 2023

I have been using Zenstores for a few years now and the service they provide is great. They are always trying to improve and suggestions are taken on board.
The team is always happy to help when youre stuck and they do respond fairly quickly.

MY Smart Home Shop
United Kingdom
Almost 3 years using the app
August 19, 2023

Excellent app that makes a big difference to our ecommerce operation.
Anyone thinking of using a consolidated shipping tool will benefit hugely from this app

Almost 5 years using the app