Reviews (130)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping processes and enhancing operational efficiency. It integrates seamlessly with platforms like Shopify, eBay, and Amazon, offering features such as direct label printing and automatic tracking updates. The user-friendly interface supports multiple accounts and carriers, automating tasks like label creation and centralizing order management. Merchants also appreciate the reliable and responsive customer support, which quickly addresses issues and incorporates feedback for software improvements.

May 20, 2020

We are surprised how much our expectations have been exceeded! Amazing software that is really speeding up our warehouse times.

Milly's
United Kingdom
4 months using the app
September 1, 2022

Help available whenever needed, which is really useful. They have a friendly team, problem solved quickly.

Whitby Distillery
United Kingdom
4 months using the app
Mechfeed Ltd replied November 8, 2022

Thank you for your review! We pride ourselves on our customer success team here at Zenstores, so I’ll be sure to pass on your amazing feedback.

Thanks again,
– the Zenstores team

February 12, 2020

Excellent app which saves lots of time each day. Improvements are always incoming and support know all there is to know! I've been using Zen Stores for a few months now and have just signed up and paid for the yearly option as I have no reason to leave.

Pet Stuff Galore
United Kingdom
3 months using the app
September 20, 2016

If you use the shipping companies that are compatible with this app - We would 100% recommend you download this app. It saves so much time within the shipping process by booking in bulk with a few clicks of the mouse, and spits out all the orders in one go. The best app we have.

Kongonline
United Kingdom
3 months using the app
July 21, 2022

Good app. Speeds up the process. Customer service is good. Price is currently fair. Desperately waiting for them to add a feature to pull through customers requests for safe places. Hopefully it's high on their agenda!

Icicle Boutique
United Kingdom
2 months using the app
Mechfeed Ltd replied November 8, 2022

Thank you for your review, I have passed this feedback over to our development team. We are always looking out for new features and ways to improve our platform, so we really appreciate you taking the time.

Thanks again,
– the Zenstores team

June 17, 2022

It is very easy to use and dispatches my orders on my shop without me having to do a thing. I am very happy with the service."

Willows & Co
United Kingdom
2 months using the app
Mechfeed Ltd replied July 13, 2022

It’s great to hear how Zenstores is helping amazing businesses like yours! Thank you for a great review, I have passed this on to our team!

– the Zenstores team

June 1, 2017

These guys are very good, Would recommend.

Pixlygifts
United Kingdom
2 months using the app
December 28, 2017

Great app. Best one for UK store owners. Saves so much time and has great support too!

Clearspring
United Kingdom
About 2 months using the app
August 5, 2016

Dont hesitate i will be making use of link to sign up new aquaintances & customers to Free trial
Thanks

Teacakes Of Yorkshire
United Kingdom
About 1 month using the app
February 4, 2016

I have looked at alot of dispatch apps and this is the only one i can truely find that integrates fully with Royal Mail Dispatch Manager. Set-up took longer than expected (purely our fault) and i was kept in the loop at every occasion by Ben.

This has save about an hour a day, in printing orders, and in processing the CSV and upload to RMDMO. That is an hour a day at our slowest part of the year. i can easily see this saving 2-3 hours processing, per day, at peak times of the year.

Most importantly i need to mention the support from BEN. i have had email replies within an hour of submitting them and offers of phone support if needed, but on every occassion i have been able to find out how to use something by either his youtube videos or by the support emails, which have been very easy to follow.

i would easily recommend this software to anyone using RMDMO and we are now setting up our amazon outlet and it has been extremely easy to use with Zenstores.

Beadsdisco
United Kingdom
About 1 month using the app