Reviews (133)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the shipping process, noting its seamless integration with major carriers and platforms like Shopify, eBay, Amazon, and Etsy. Features like automated label printing and real-time tracking updates are praised for boosting efficiency. The user-friendly interface and easy setup are also highlighted, alongside responsive and attentive customer support that actively incorporates feedback to enhance the app.

June 14, 2022

We have used Zenstores for some time now and find it very easy to use. It's great for a straightforward no frills system and the customer service is absolutely second to none.

London Magic Traders
United Kingdom
About 2 years using the app
Mechfeed Ltd replied July 13, 2022

Thank you for the great feedback! We pride ourselves on simplifying shipping for great businesses just like yours. I have passed the kind words on to our customer success team!

— the Zenstores team

September 7, 2022

As an app it works great with shopify, but it's the Zenstores back-end that provides you with the seamless multi-channel dispatching system. It's a system that my business has used for over 4 years and it's indespensible. Allowing us to view all selling channels (including our big 4: shopify, ebay, amazon and etsy) under one system. We can merge orders, manage requests, view SKU's and assign weights and process our postage based on these details. Then at the end of the day, click dispatch and every channel and every customer is notified. I've used other tools and they are bloated, but zenstores just works. It's a system that my staff and I can't do without. It also comes with financial stats system, as it's dififcult to see overall turnover on each channel, this gives you a per day/month earnings report. Once you've integrated the sales channels, your left to integrate the majority of delivery services (inc Royal Mail & DPD). It's an amazing system that I highly recommend.

Pure Seeds
United Kingdom
About 2 years using the app
Mechfeed Ltd replied November 8, 2022

Thank you for the fantastic review! Hearing first-hand how seamlessly Zenstores integrates with Shopify is great and we are happy to be a part in helping your business grow.

Thanks again,
– the Zenstores team

October 28, 2022

Does exactly what we do with good integrations - Support worked with me to test new functionality that solved some niche use cases for us. Recommend

Pure Heavenly Ltd
United Kingdom
About 2 years using the app
Mechfeed Ltd replied November 8, 2022

Thank you for your review! I will pass on your feedback to our customer success team! Don’t hesitate to give us a message if there’s anything else we can help you with.

Thanks again,
– the Zenstores team

October 27, 2022

We have been using Zenstores for a couple of years and it has made our picking and shipping of orders so much easier enabling us to use multiple couriers and integrated labels. Whilst we dont have many issues, when we do or there are general questions then the support is fantastic

Thornbridge Brewery
United Kingdom
About 2 years using the app
Mechfeed Ltd replied November 8, 2022

Thank you for taking the time to leave us a review! We are so happy to be helping great businesses like yours speed up your shipping.

Thanks again,
– the Zenstores team

May 4, 2023

We depend on this app and it does the job so simply. Its clear to look at, clean to work with and communicates well with SHOPIFY and our carriers.

Not that I am saying this will happen to you, but we made a recommendation to the developers and they took our ideas on board and adapted the app for us. Great communication that is delivered with care and interest

Thanks Guys

You're smashin it

Simply Hammocks
United Kingdom
Almost 2 years using the app
January 30, 2018

These guys have completely saved our bacon. Can't believe there's no one else providing this service. Bringing all our orders into one space saves us hours a week, and the team have been amazingly kind and custom made us labels to meet our requirements. Customer service is top notch - responsive and thoughtful & altogether, we couldn't manage without them now.

Tovisorga
United Kingdom
Almost 2 years using the app
June 9, 2022

I have used Zenstores for years now and I would recommend them to any business. The software works perfectly saves hundreds of hours per month and is far cheaper than any comparable platform.

Apple Crates
United Kingdom
Almost 2 years using the app
Mechfeed Ltd replied July 13, 2022

Thank you for such a positive review! It’s so rewarding to hear how much time Zenstores is saving you and your business!

Thanks again!

– the Zenstores team

April 28, 2023

We've been using Zenstores for several years and have no complaints. It's a really useful tool for shipping across multiple shopping platforms and the interface and setup make everything smooth and easy to use for the whole team.

On the odd occasion that we do run into a problem, the team are quick to respond and provide excellent customer service.

The Seamstress of Bloomsbury
United Kingdom
Almost 2 years using the app
July 20, 2022

We absolutely love Zenstore! It's a great system to link all of our orders and makes dispatch so much easier! The team are great on live chat, they get back to you and help you out super fast.

the marshmallowist
United Kingdom
Over 1 year using the app
Mechfeed Ltd replied November 8, 2022

Thank you for your review! It’s great to hear that Zenstores is speeding up how your business ships, I’ll make sure to pass your feedback on to our customer success team.

Thanks again,
– the Zenstores team

January 4, 2019

Absolutely excellent app. The team are very responsive, offering excellent support and are open to hearing about how they could further imporve their already excellent app. When i first started using zenstores i wasn;t sure i really needed it, now that by business has grown around it i couldn't live without it.

Your Brew
United Kingdom
Over 1 year using the app