Reviews (98)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for streamlining shipping processes in e-commerce. It integrates seamlessly with multiple carriers and platforms like Shopify, eBay, Amazon, and Etsy, enabling efficient order management, rate comparison, and automated label creation. The interface is user-friendly, reducing the need for extensive training. Merchants also praise the responsive and proactive customer support, enhancing the overall user experience.

September 7, 2022

As an app it works great with shopify, but it's the Zenstores back-end that provides you with the seamless multi-channel dispatching system. It's a system that my business has used for over 4 years and it's indespensible. Allowing us to view all selling channels (including our big 4: shopify, ebay, amazon and etsy) under one system. We can merge orders, manage requests, view SKU's and assign weights and process our postage based on these details. Then at the end of the day, click dispatch and every channel and every customer is notified. I've used other tools and they are bloated, but zenstores just works. It's a system that my staff and I can't do without. It also comes with financial stats system, as it's dififcult to see overall turnover on each channel, this gives you a per day/month earnings report. Once you've integrated the sales channels, your left to integrate the majority of delivery services (inc Royal Mail & DPD). It's an amazing system that I highly recommend.

Pure Seeds
United Kingdom
About 2 years using the app
Mechfeed Ltd replied November 8, 2022

Thank you for the fantastic review! Hearing first-hand how seamlessly Zenstores integrates with Shopify is great and we are happy to be a part in helping your business grow.

Thanks again,
– the Zenstores team

October 28, 2022

Does exactly what we do with good integrations - Support worked with me to test new functionality that solved some niche use cases for us. Recommend

Pure Heavenly Ltd
United Kingdom
About 2 years using the app
Mechfeed Ltd replied November 8, 2022

Thank you for your review! I will pass on your feedback to our customer success team! Don’t hesitate to give us a message if there’s anything else we can help you with.

Thanks again,
– the Zenstores team

October 27, 2022

We have been using Zenstores for a couple of years and it has made our picking and shipping of orders so much easier enabling us to use multiple couriers and integrated labels. Whilst we dont have many issues, when we do or there are general questions then the support is fantastic

Thornbridge Brewery
United Kingdom
About 2 years using the app
Mechfeed Ltd replied November 8, 2022

Thank you for taking the time to leave us a review! We are so happy to be helping great businesses like yours speed up your shipping.

Thanks again,
– the Zenstores team

May 4, 2023

We depend on this app and it does the job so simply. Its clear to look at, clean to work with and communicates well with SHOPIFY and our carriers.

Not that I am saying this will happen to you, but we made a recommendation to the developers and they took our ideas on board and adapted the app for us. Great communication that is delivered with care and interest

Thanks Guys

You're smashin it

Simply Hammocks
United Kingdom
Almost 2 years using the app
June 9, 2022

I have used Zenstores for years now and I would recommend them to any business. The software works perfectly saves hundreds of hours per month and is far cheaper than any comparable platform.

Apple Crates
United Kingdom
Almost 2 years using the app
Mechfeed Ltd replied July 13, 2022

Thank you for such a positive review! It’s so rewarding to hear how much time Zenstores is saving you and your business!

Thanks again!

– the Zenstores team

April 28, 2023

We've been using Zenstores for several years and have no complaints. It's a really useful tool for shipping across multiple shopping platforms and the interface and setup make everything smooth and easy to use for the whole team.

On the odd occasion that we do run into a problem, the team are quick to respond and provide excellent customer service.

The Seamstress of Bloomsbury
United Kingdom
Almost 2 years using the app
Edited June 21, 2025

Title: Seamless Shipping Solutions with Zenstores

Rating: (5/5)

I recently integrated Zenstores into my e-commerce business, and I am beyond impressed with the seamless shipping solutions it provides. As an entrepreneur, time is of the essence, and Zenstores has significantly streamlined my shipping process, allowing me to focus more on growing my business.

One of the standout features of Zenstores is its user-friendly interface. Setting up my account was a breeze, and the intuitive design made navigation effortless. I was able to connect my online store effortlessly, and within minutes, I had access to a range of shipping carriers, all in one centralized platform.

The platform's integration with multiple carriers is a game-changer. Instead of juggling between different systems, Zenstores allows me to compare shipping rates and delivery times across various carriers, ensuring I choose the most cost-effective and efficient option for each shipment. This has not only saved me money but also improved customer satisfaction with faster and more reliable deliveries.

Another highlight is the automation capabilities. Zenstores automates the creation of shipping labels and tracking information, reducing the manual workload significantly. This has translated into increased efficiency, fewer errors, and ultimately, a more professional and streamlined shipping process.

The customer support at Zenstores deserves special mention. I had a few questions during the initial setup, and the support team was quick to respond and provided clear and helpful guidance. It's evident that they are dedicated to ensuring their users have a positive experience.

In conclusion, Zenstores has proven to be an invaluable asset to my business. From the user-friendly interface to the extensive carrier options and automation features, it has exceeded my expectations. I highly recommend Zenstores to any e-commerce business looking to simplify and optimize their shipping processes.

Trail Riders UK
United Kingdom
Almost 2 years using the app
July 20, 2022

We absolutely love Zenstore! It's a great system to link all of our orders and makes dispatch so much easier! The team are great on live chat, they get back to you and help you out super fast.

the marshmallowist
United Kingdom
Over 1 year using the app
Mechfeed Ltd replied November 8, 2022

Thank you for your review! It’s great to hear that Zenstores is speeding up how your business ships, I’ll make sure to pass your feedback on to our customer success team.

Thanks again,
– the Zenstores team

January 4, 2019

Absolutely excellent app. The team are very responsive, offering excellent support and are open to hearing about how they could further imporve their already excellent app. When i first started using zenstores i wasn;t sure i really needed it, now that by business has grown around it i couldn't live without it.

Your Brew
United Kingdom
Over 1 year using the app
September 23, 2022

We have been using them for a few years now after our last provider quadrupled the prices. The service is flawless. Only had a couple of down times and that was for a few minutes. Support is probably the best on any similar platform. They are also constantly striving to improve , with upgrades regularly. Not sitting on their laurels raking in the money.. makes a pleasant change!

Pencilupnose
United Kingdom
About 1 year using the app
Mechfeed Ltd replied November 8, 2022

Wow, thank you for the great review! I’ll be passing this feedback to the customer success & development team.

Thanks again,
– the Zenstores team