Reviews (130)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping processes and enhancing operational efficiency. It integrates seamlessly with platforms like Shopify, eBay, and Amazon, offering features such as direct label printing and automatic tracking updates. The user-friendly interface supports multiple accounts and carriers, automating tasks like label creation and centralizing order management. Merchants also appreciate the reliable and responsive customer support, which quickly addresses issues and incorporates feedback for software improvements.

October 12, 2018

Would give 10 stars if I could. Alex and the team at Zenstores have pulled out the stops to help our warehouse team be more efficient. Zenstores added additional functionality to add stock locations to our picking sheets.

It's a great app that ties in Royal Mail and DPD into one system that integrates with Shopify in one click. Love it! Keep up the good work

VELCRO® Brand
United Kingdom
About 1 year using the app
October 2, 2018

Great app, with good customer service and a nice clean interface. Integrates well with all of the couriers including Royal Mail. Would definetely recommend.

BIBICO
United Kingdom
About 1 year using the app
June 30, 2022

This app is a godsend to my business. It takes all the complexities and manual work away from despatch with just one click. The Zenstores team are very supportive, easy to reach and finds resolutions quickly and efficiently. I would recommend Zenstores for any e-commerce business. Well done!

North Bikes
United Kingdom
About 1 year using the app
Mechfeed Ltd replied July 13, 2022

Thank you for your review! We are all about saving growing businesses time & money here at Zenstores, so this is great to hear!

Thanks again,
— the Zenstores team

May 15, 2019

Saves me hours .. quality app and well worth the cost.... i do wish it was a little quicker updating the various sales channels ...however i guess we cannot have it all ...i defo recommend

Monstercolors
United Kingdom
About 1 year using the app
November 6, 2023

Fantastic app, I've been using it for a couple of years now and cannot fault it. Works great, support is the best I've ever had - friendly, UK based and any issues or questions are answered super quickly.

I've tried a few similar apps, but nothing compares with ZenStores - give it a go, you'll love it, I'm sure.

BoxBoxBoxCo
United Kingdom
About 1 year using the app
June 11, 2016

Excellent, if you have multiple channels and want to save a tone of time on basic features such as invoice printing then this app is a dream.

www.flippinsweet.co.uk

Professional T Shirt Printing
United Kingdom
12 months using the app
April 19, 2016

Easily saves us approx. 1-2 hours per day compared to using Royal Mails DMO website and .csv files.
Well worth the money if you value you time.
Easy and simple to use and great customer support during weekdays.

Smartboardsuk
United Kingdom
11 months using the app
October 25, 2022

Really happy with Zenstores - we love pulling all our orders into one interface in the morning so we can see what needs printing for that day and then generating a combined invoice with the shipping label on the same page. Cuts down on time and mistakes from how we had to do this previously which was to print orders separately from the 3 stores we sell on then generate the shipping label and match it to the order.
We've tried other shipping solutions in a bid to find a provider that includes Not on the High Street.com as one of their integrations but we keep coming back to Zenstores for it's complete ease of use and great customer service.
We now use the CSV upload for Not on the High Street which is easier than we thought, we just have to mark the orders as despatched manually as there's no link back to the store.
A bit of a niggle has been having to apply postage individually to international orders but it turns out that's down to the shipping company you use. We're in the process of switching to DPD so will be able to bulk apply postage to international orders with the same dimensions/weight etc which will save a lot of time.
The best thing about Zenstores is how easy it is to get a human on the phone - I think they even have a separate number for despatch enquiries so if we're having a problem generating a label for a specific order they can usually help us right away.
Overall fantastic product/service!

onetrickpony.design
United Kingdom
10 months using the app
Mechfeed Ltd replied November 8, 2022

Thank you for such an extensive review! Hearing how well Zenstores fits into your daily routine is amazing. We are really proud of our customer success team at Zenstores too, so it’s great to hear how valuable they are to you and your business.

Thanks again,
– the Zenstores team

April 6, 2023

We have been using Zenstores for more than 5 years now and could not recommend them enough. User friendly, easy to use and make shipping orders simple in just a few clicks. Would not move away from them and the support is fantastic too!

Forgot to add Zenstores is extremely reliable and we have never had any major issues or problems!

Liquidraw
United Kingdom
8 months using the app
June 17, 2022

There's quite a few offerings for this kind of service but Zenstores was for me the simplest and most reliable - and at a good price too. No real complaints.

Yorkshire Bonsai
United Kingdom
8 months using the app
Mechfeed Ltd replied July 13, 2022

Thank you for the review! Simple, reliable shipping management is our aim here at Zenstores so it's great to hear that we're delivering for your business!

Thanks again,
– the Zenstores team