Reviews (450)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and revenue, especially post-purchase. It's easy to install, integrates seamlessly with Shopify, and offers customizable funnels. The responsive customer support is frequently commended for its helpfulness. Additionally, the app provides valuable educational content and community engagement to enhance user experience.

January 29, 2024

The best upsell app in the entire Shopify app store.

Doggykingdom
Austria
About 3 years using the app
Zipify Apps replied January 31, 2024

Hey Doggy Kingdom,

Thanks for taking the time to leave us a review. We hope you have a 5 star day!

-Team Zipify

December 7, 2023

Once again, the One Click Upsell team has helped me fix my own mistake in a matter of minutes. Love these guys!

Indie Beauty Market
United States
About 3 years using the app
Zipify Apps replied December 13, 2023

Hey Indie Beauty Market! Thank you for taking the time to leave us a review. We're always happy to help, that's what we're here for. We love you, too! If you need anything else, please do not hesitate to reach out.

- Team Zipify

February 21, 2022

Excellent upsell app. It's raised AOV on both our stores, and the customer support has been top notch. Highly recommend!

CCL Supplements
United States
About 3 years using the app
Zipify Apps replied February 25, 2022

Hey CCL Supplements! Thanks for the review. So glad to hear OCU is helping you raise your average order value. That's what dreams are made of...and why we exist! Just reach out if you need anything!
-Team Zipify

Edited June 11, 2024

Really great product and customer service. Def recommend to anyone that is looking for an upsell or cross-sell app.Great CS.

Keebos
United States
Almost 3 years using the app
Zipify Apps replied September 28, 2022

Hey Keebos! Thanks for the review and recommendation! Glad to have you on board. If you have any questions or need anything just reach out.
-Team Zipify

May 24, 2021

One Click Upsell is great. It is easy to use and very intuitive. I do recommend you watching the videos because there are some good tips/tricks and best practices shared. I am most impressed with the Thank You page - this has been helping us move a $2 item that was not moving previously. Some items tend to get lost in the shuffle of all the products, no matter how much one tries to put it front and center. The only challenge so far is the integration with Shopify, Klaviyo, and Rise.ai. Shopify seems to code the Thank You sale differently than a normal in-cart order. Customers receive a cart abandonment email from Klaviyo (triggered by Shopify) even after the purchase has been made. This has been addressed on the Klaviyo side and it appears to be working (not sending out more cart abandonment emails). Rise.ai has also had issues by double rewarding people - this has been addressed with them and they are trying to solve this issue. All in all, this app is great and just what our store needed! Thank you!

Stay Classy Meats
United States
Almost 3 years using the app
Zipify Apps replied June 11, 2021

Stay Classy Meats, thank you for the thorough review. Glad to hear it sounds like everything has been worked out. Also stoked to hear TYP offers are working well for you. That's very exciting. If you need anything else just reach out!
-Team Zipify

December 16, 2020

We’ve been using this app with great success. Have tried other pre and post purchase applications, but OCU is hands down the best one we’ve come across in terms of flexibility, ease of use and how intuitive the interface is. Love how it is now seamlessly integrated with the Shopify checkout. This app just keeps getting better! Thanks Zipify team!

Truth Superfoods Ltd
United Kingdom
Almost 3 years using the app
December 15, 2020

Best Upsell app out there! With OCU it's like printing free extra money!
A special thanks to the support team as well, they are always ready to help!

ActivHawks
United States
Almost 3 years using the app
Edited November 10, 2020

I feel like I should address the negative reviews on here first, which to me is really a disservice to all the people on Ezra's team who clearly have been kicking their own asses to get this launched and to do so a few weeks before the hard holiday hits so we are not all scrambling a few days before Black Friday.
Is it a new integration? Yup. Will it have some bugs? Yup. Will they get it fixed asap for you if there is an issue? Yup.
So what is the problem here? People are impatient and want everything perfect right now, which comes as a big surprise to me coming from other business owners. We have all had crap go wrong in our shops and then it can back up customer support and imagine if instead of people realizing that there could be a few hiccups they slammed you with one star reviews for stuff that may actually be their fault instead of yours. I believe this is what is happening here. If you listened to Ezra at all in this launch he brought the opportunities to the table about the product upfront. So don't be a jerk, give this awesome team a chance to catch up and get back to you.
Now to get to the product-you are right, it isn't the "cheap" boy on the block but I am a big believer in you get what you pay for. I'll pay more because Zipify is a solid company who clearly gives a shit about their customers and puts back into their products over and over again. I have used other product, I will stick with One Click Upsell.
For people considering trying it-my main qualm with the original version is you couldn't have the upsell not show based on the amount of an item shown in a cart. For example, someone is buying a lipstick you want to upsell them an additional lipstick in the same color. However if they already had 2 of the same lipstick in the cart it would still show. This can be a trick with some customers that would clearly delete out on and go back into the checkout to get the additional discount. It looks like.... THIS HAS BEEN FIXED! WHAT? If I am correct (pretty sure I am) that negates any other upsell platform I know of.
Anyways-it is a great product. SUPER EXCITED to go into holiday with this new version. Team is always great, answers are always on point and polite. I love it, you will too if you give it a shot.
Thanks for kicking ass guys! Cheers- Kate
***UPDATE I have confirmed you can now not show a product based on the amount of an item in the cart! GAME CHANGING! Thanks for adding this feature guys, it is very helpful to my store!

Kustom Products Inc
United States
Almost 3 years using the app
Edited December 17, 2021

Pros- One of the easiest to use and best looking upsell plugins on the market. A1 support team. Easy to install and manage. I left a pretty poor review and their support reached out right away and helped diagnose and work towards solving the issues I had in a timely matter. Cons- Compatibility issues with certain themes. Minor UI elements could be improved. Lacks advanced configuration (however almost every other upsell apps lacks here too). Overall- I have evaluated dozens of different review plugins and even with its slight drawbacks, it was better than every single other one. It's not perfect, but its ease of use, quality design, quick load times, and reporting makes it better than most others I evaluated. I wanted to give a 4 star review due to some of the bugs and compatibility issues I faced, but their support was so on top of their game I had to change it to a 5 star. IF YOU ARE GOING TO USE THIS APP- please be diligent with your testing and make sure it actually works on your theme & in conjunction with your other plugins.

Healing Bark
United States
Almost 3 years using the app
Zipify Apps replied December 3, 2021

Hey Healing Bark! Thanks for the honest review. Really sorry to hear things haven't worked well with you. I see you're chatting with the team on the issues you're facing. We'll work to fix them and earn a better review. Thanks for working with us at least! If you need anything just reach out!
-Team Zipify

March 23, 2021

FIRST THING....I researched several of the other apps on youtube. I was annoyed and frustrated at the way things were laid out in terms of pricing and workflow and user experience. The thing that made this app the right app for my business is the NATIVE post purchase shopping cart. This means that AFTER a person makes their purchase you can offer them something else to buy (since they are already in a buying mood) and they DO NOT have to re-enter payment info. Plus I use shopify payments; other apps required that I add an outside payment system. Zipify uses the payment info that is already in shopify. SECOND THING I really like about this app. It's super easy to do. Super easy to set up and use. I was all prepared for a long and hard learning curve getting this thing set up on my site. I was totally wrong. I got it up and running right (making what they call funnels) in about an hour or so on 4 different products. They have a few small minor bugs but overall this thing ROCKS. Great little piece of software for a non programmer. LAST THING This app does not cost that much. The other apps are outrageous! This company only wants a little of your money for A LOT of help that they provide. They make money when you make money. I was sold once I saw the pricing model. The other apps were just terrible in this area. Some of them wanted to charge you for just showing the up sale option to the customer. These guys have a base monthly of 25 bucks or something no matter how many people see the up sell. You pay them based on what you brought in. I'm happy.

LitCurls.com
United States
Almost 3 years using the app
Zipify Apps replied March 31, 2021

Hey LitCurls! Thanks for the thorough review. This is so great. You hit spot on exactly what we're trying to do. Make it easy for you, and only charge you when you succeed. :) Glad to hear it's working. If you need anything just reach out!
-Team Zipify