Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost upsells, revenue, and conversion rates. They praise its user-friendly interface, easy setup, and reliable performance. The app's customizable offers, post-purchase up/down-sell feature, pre-purchase upsell feature, and A/B testing capability are particularly appreciated. Merchants find the analytics tools effective and the customer support fast and responsive. The training content provided is also highly valued. The app is noted for its affordability.

Edited December 17, 2021

Pros- One of the easiest to use and best looking upsell plugins on the market. A1 support team. Easy to install and manage. I left a pretty poor review and their support reached out right away and helped diagnose and work towards solving the issues I had in a timely matter. Cons- Compatibility issues with certain themes. Minor UI elements could be improved. Lacks advanced configuration (however almost every other upsell apps lacks here too). Overall- I have evaluated dozens of different review plugins and even with its slight drawbacks, it was better than every single other one. It's not perfect, but its ease of use, quality design, quick load times, and reporting makes it better than most others I evaluated. I wanted to give a 4 star review due to some of the bugs and compatibility issues I faced, but their support was so on top of their game I had to change it to a 5 star. IF YOU ARE GOING TO USE THIS APP- please be diligent with your testing and make sure it actually works on your theme & in conjunction with your other plugins.

Healing Bark
United States
Almost 3 years using the app
Zipify Apps replied December 3, 2021

Hey Healing Bark! Thanks for the honest review. Really sorry to hear things haven't worked well with you. I see you're chatting with the team on the issues you're facing. We'll work to fix them and earn a better review. Thanks for working with us at least! If you need anything just reach out!
-Team Zipify

March 23, 2021

FIRST THING....I researched several of the other apps on youtube. I was annoyed and frustrated at the way things were laid out in terms of pricing and workflow and user experience. The thing that made this app the right app for my business is the NATIVE post purchase shopping cart. This means that AFTER a person makes their purchase you can offer them something else to buy (since they are already in a buying mood) and they DO NOT have to re-enter payment info. Plus I use shopify payments; other apps required that I add an outside payment system. Zipify uses the payment info that is already in shopify. SECOND THING I really like about this app. It's super easy to do. Super easy to set up and use. I was all prepared for a long and hard learning curve getting this thing set up on my site. I was totally wrong. I got it up and running right (making what they call funnels) in about an hour or so on 4 different products. They have a few small minor bugs but overall this thing ROCKS. Great little piece of software for a non programmer. LAST THING This app does not cost that much. The other apps are outrageous! This company only wants a little of your money for A LOT of help that they provide. They make money when you make money. I was sold once I saw the pricing model. The other apps were just terrible in this area. Some of them wanted to charge you for just showing the up sale option to the customer. These guys have a base monthly of 25 bucks or something no matter how many people see the up sell. You pay them based on what you brought in. I'm happy.

LitCurls.com
United States
Almost 3 years using the app
Zipify Apps replied March 31, 2021

Hey LitCurls! Thanks for the thorough review. This is so great. You hit spot on exactly what we're trying to do. Make it easy for you, and only charge you when you succeed. :) Glad to hear it's working. If you need anything just reach out!
-Team Zipify

March 18, 2021

We wanted to try new upsells with our customers and found OCU to be the best for our store. During our free trial set up, we experienced some technical issues so I reached out to support and was contacted immediately by Justine. She was very positive and quick in her responses. We were able to resolve the issue in only a few hours! By far one of the fastest app teams I've dealt with. We only set one test funnel up so far and we're excited to launch more!

Provengo
United States
Almost 3 years using the app
Zipify Apps replied March 19, 2021

Hey Provengo! So glad to hear Justine was able to help you. We'll definitely pass on your comment to her. Awesome that you were able to get your upsell funnel set up and running. If you need anything else just reach out!
-Team Zipify

December 16, 2020

Love this app! We had been running a difference upsell app and it was not doing much. No joke, within an hour after setting up our first funnel we had two upsells convert with minutes of each other! Can't wait to see the results over the long term.

GolfPal
Canada
Almost 3 years using the app
January 8, 2021

I freaking love this app. Probably the easiest money we have ever made and really helps up our AOV to cover acquisition costs enabling us to grow even more. I look forward to when it works with more payment gateways like Shop Pay, Paypal, etc.

Yatta Golf
United States
Over 2 years using the app
Zipify Apps replied January 19, 2021

Congratulations on your upsell revenue made with OCU! We love hearing success stories like yours and it's all about increasing that AOV. We're looking forward to Shopify rolling out new payment gateways as well and know that's on the roadmap.

May 19, 2021

Happy with the App thus far! Very user friendly and great customer service.
Highly recommend this app.

Benji Sleep
Canada
Over 2 years using the app
Zipify Apps replied May 24, 2021

Hey Benji Sleep, thanks for a great review. Glad you're happy with OCU so far! Just reach out if you need anything!
-Team Zipify

March 24, 2021

it basically earns you free money. very clean user experience and their team has the best support of any shopify app i've ever used.

KITSCH
United States
Over 2 years using the app
Zipify Apps replied March 31, 2021

Hey Kitsch! Thanks for the awesome review. We aim to have best in class support, so thanks for calling that out! Glad to have you onboard! If you need anything just reach out!
-Team Zipify

October 21, 2021

Customer service is off the charts!!! Anytime I have a question, it is answered in a timely clear manor:)

KamdonKreations
United States
Over 2 years using the app
Zipify Apps replied October 22, 2021

KamdonKreations! Thanks for the review. This is awesome to hear our support team has delivered. We aim to be best in class...so it's great to hear they are living up to that. Will pass this on to the team! If you need anything please reach out!
-Team Zipify

November 10, 2020

Very easy to use - I'm excited to see results this holiday season. I will return and add more comments later in December. I feel good about this purchase.

Essentially Haitos
United States
Over 2 years using the app
March 8, 2023

10/10!!!
Not only the best post purchase app I have use, great support, always improving the app and giving content to learn how to improve your performance.
Steve from the customer service was a great help! 10/10 with no doubt

AlphaStrongUS
United States
Over 2 years using the app
Zipify Apps replied March 15, 2023

Thanks for the fantastic review, AlphaStrongUS! We are stoked to hear you're so happy with OCU AND our awesome Support Team, including Steve! We will be sure to pass along the word. If you need help with anything, please don't hesitate to reach out.
-Team Zipify