Reviews (450)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and revenue, especially post-purchase. It's easy to install, integrates seamlessly with Shopify, and offers customizable funnels. The responsive customer support is frequently commended for its helpfulness. Additionally, the app provides valuable educational content and community engagement to enhance user experience.

Edited December 31, 2021

awesome app , really useful to increase AOV. Only thing I didn't like the price of app double after $200 of upsell sale . If they can keep the base price until $500 of upsell sale , it would give better ROI for users with low volume. If you are high volume sale you ROI is quite good.

Woodstone
United States
7 months using the app
Zipify Apps replied January 7, 2022

Hey Woodstone, thank you for the honest review. We appreciate it. We'll definitely take your feedback to the team to make sure our pricing is as spot on as possible. If you ...

Edited November 10, 2020

I am giving 4 as there as some limitations, will change the rating as soon as the app improves. I think a major win for me would be an automatic option of up-selling the same product as in basket with priority on products. Right now I had to create a funnel per product which took a significant time to set up.

ZenARTSupplies | Inspiring the Artist in Everyone
United Kingdom
7 months using the app
Zipify Apps replied November 11, 2020

Hey ZenARTSupplies! Thanks taking the time to leave us a great review. We've definitely heard your feedback and already have this on our product roadmap. We'll be releasing ...

June 10, 2021

This is a very good app. I like it a lot. It's helped increase our AOV and bring in extra revenue. It also really helps on those volatile days when CVR drops, the higher AOV makes you plow through those tough days and stay afloat. My only complaint is the fact that the UI and styling is very limited (or non-existent) and you can't customize the offer/page that much - this is very frustrating. If ...

seidoknives
Canada
6 months using the app
Zipify Apps replied June 11, 2021

Hello SeidoKnives, thank you for the review. Glad to hear that OCU is helping you on those tough days! As for the limited stylings that is a limitation of the Shopify API. We ...

November 21, 2022

Great customer service! Always very quick to answer any questions I am have with set up or segments.

Myjestix
United States
5 months using the app
Zipify Apps replied November 23, 2022

Hey Myjestix! Glad to hear you had a great experience with out customer support team. Thanks for leaving us a review. If you need anything, please reach out.
- Team Zipify

August 28, 2023

Good app – it's making us money.

When we've had ideas for ways to improve it, customer support have been happy to listen, and have understood our needs. (now waiting to see if they become features )

Video 125
United Kingdom
4 months using the app
Zipify Apps replied August 30, 2023

Thanks, Video 125! We're glad to know you find our Support Team so helpful! Please keep an eye on our blog to stay up to date on our feature releases. If you ever need help ...

Edited July 28, 2021

We love the idea of the app and that Shopify now allows their check out to be used. The ThankYou page offer needs some work though. We had to turn off completely after losing $3k. Thank You Page product should not be added to customer orders unless they are paid for (currently, it adds it and then asks for customer payment, it's not very clear where the customer is supposed to pay again for the ...

Survival Frog
United States
2 months using the app
Zipify Apps replied July 26, 2021

Hey Survival Frong! So sorry to hear about this issue. Can definitely understand that this is a problem. We’ve found your tickets and we did respond, but it looks like it ...

November 30, 2021

Fantastic App! Best upsell app that we've used so far. Its easy to use, client support is fantastic and most importantly generated significant value in upsells during our free trial. I've given 4 stars instead of 5 as it would be nice to see a feature that allows you to copy upsells funnels from one shopify store to a shopify store for another country. Furthermore, we've had a few customers that ...

Boho Betty
United Kingdom
About 1 month using the app
Zipify Apps replied December 3, 2021

Hey Boho Betty! Thanks for the honest review! We appreciate your feedback, and we agree. Photo Carousels would be awesome. We're trying to talk to Shopify to see if they'll ...

March 11, 2022

I use the one click upsell - zipify app. The app is working great, and I am enjoying how the app show my products.

SmoothTrue.com
United States
27 days using the app
Zipify Apps replied March 21, 2022

Hey SmoothTrue.com! Thanks for leaving a review. We appreciate the kind words. Glad to hear you're liking OCU! If you need anything please reach out!
-Team Zipify

August 31, 2022

Dillon and his support team truly went above and beyond to resolve an issue for us during our trial phase. Even when they learned the issue was not on their side but in Shopify's API, they continued to offer their support, reaching out to shopify on our behalf, offering troubleshoot advice, and promptly following up with me with any updates or checking in to let me know they were still working on ...

Strong Brand Social
United States
19 days using the app
Zipify Apps replied September 7, 2022

Hey Strong Brand Social! Thanks for the review. We are a little biased, but we think our support team is the best in the business! We will be sure to let Dillon and the team ...

September 8, 2023

Solid app - have used in multiple stores and it's a great way to easily increase revenue. Would love some more design customization options - but... definitely still worth it as is!

Pure Southern Health
United States
About 2 hours using the app
Zipify Apps replied September 13, 2023

Thanks for the review, Pure Southern Health! OCU is definitely a great way to easily increase revenue! We suggest taking time to try various funnels to continue seeing ...