Reviews (435)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to boost average order values through effective upselling features like pre-purchase, post-purchase, and thank-you page funnels. They appreciate the ease of customization, straightforward installation, and seamless integration with Shopify on both mobile and desktop. The customer support team is praised for being responsive and skilled at quickly resolving issues, enhancing the user experience and reliability in increasing sales.
Refine
-
By rating
I'm amazed by One Click Upsell...their support team is amazing! I'm just building out my funnels now and I know they will be a big success. Thank OCU Team!
Dear Joey O'Connor's Bookstore,
Thank you so much for your kind words! We’re happy to hear that you’re enjoying One Click Upsell and our support team has been helpful. We can't wait to see the success you’ll have with your funnels! If you need any more assistance along the way, we’re always here to help. Best of luck with building your funnels, and thanks again for choosing OCU!
Team Zipify
One Click Upsell is amazing. I've increased my profit since implementing funnels for Pre-Purchase, Post-Purchase, and Thank You pages.
Dear Evan Graver,
Thank you for sharing your experience! We’re so excited to hear that One Click Upsell has helped boost your profits with Pre-Purchase, Post-Purchase, and Thank You page funnels. 🎉 Keep up the great work, and we’re here if you need anything along the way. 🚀
Team Zipify
Best nicest service team ever, they even gave screenshotted instructions!! But Chris isn't really that nice.
Dear Purrfect Beam,
Thanks a ton for the kind words! 😄 Our team loves going the extra mile (and sending those screenshots)! And don’t worry—Chris might just be saving his nicest side for special occasions. 😉
Team Zipify
updated our review after OCU fixed its glitch, resolved the issue. Appreciate the work Ezra puts in to helping educate merchants and the info/demo call i just had with Brittany from Zipify. Bottom line is that no systems are 100% you have to stick with the ones with the best/swiftest support
Dear Lizzy James,
Thank you so much for updating your review! 🙏 We're glad to hear that the glitch was resolved and that you're happy with the support you received. Ezra's dedication to educating merchants and Brittany’s help on the demo call really reflect the heart of what we aim to do—provide top-tier service and support. You’re absolutely right—no system is perfect, but we’re committed to being there swiftly when needed. Thanks again for your trust in Zipify, and we’re here whenever you need us! 🚀
Team Zipify
It doesn't target all customers. Randomly stops working.
Dear Souli,
Thanks for the feedback! We’re sorry to hear you had issues. 🙁 Our team is on it to make sure everything targets correctly and runs smoothly. If you’re still seeing problems, reach out—we’ll get it sorted in no time! 💪
Team Zipify
I installed Zipify today and my first two upsales that were achieved with Zipify could not be charged to the customer. According to Zipify it's Shopify's fault, wouldn't recommend this app to anyone as it doesn't work properly
I deinstalled the app and they keep charging my account monthly with 31€. I do not even use the app and I want my money back!
My name is Chris and I am the Customer Support Manager here at Zipify. As I mentioned in your support case, your plan has a base fee of $35 per month plus 1% of revenue acquired via OneClickUpsell offers. This means that even if you are not generating upsell revenue, you will be charged that base fee of $35 a month. These misunderstandings happen which is why we were happy to refund all fees paid to us. Our Support team prides itself on being generous and understanding when billing misunderstandings occur. We hope you can give us another chance down the road!
I mean, this is almost free money. Great customer service and statistically you are almost guaranteed to make incremental revenue to far offset the cost. Just do it and you won't be sorry I think. Tasha was a great help to set up funnels.
Dear Mondial 1908 Shaving US,
Thank you for the awesome review! 🌟 It's fantastic to hear that you had a great experience with our customer support. We think Tasha is great too. Thanks for choosing us and happy upselling! 🚀
Team Zipify
I've had to reach out to customer service multiple times, and they have always helped me get to the bottom of every issue I've had.
I've noticed that the problem has never been with Zipify itself, but with random technical things that are just above my ability to figure it out myself (I'm kinda tech savvy but I definitely have my limits).
My husband who is in tech is usually trying to help me troubleshoot, and he's always blown away by Zipify's customer service. He says the depth of customer service they provide is unheard of in the tech world at this price point.
They're fast, responsive, patient, and very thorough.
Thank you, Zipify team!
Dear Evergreen Planner,
Thank you for the fantastic review! 🌟 We're beyond happy to hear that our customer service has been able to help you with every issue, no matter how tricky. It's great to know that even your tech-savvy husband is impressed with our support. We pride ourselves on being fast, responsive, patient, and thorough. Your kind words mean the world to us. Thanks for choosing Zipify! 🚀
Team Zipify
I just installed it and had a million questions. Yaroslav was so very patient and answered all our questions! Great support!
Dear Old Town Soap Co.
Welcome aboard! 🎉 We're thrilled to hear Yaroslav could help with all your questions—he's a star! 🌟 Thanks for the kind words, and we’re here anytime you need us. 😊🙌
Team Zipify