Reviews (427)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling features that boost average order values and revenue. It's easy to set up and use, with an intuitive interface and flexible configuration options for Pre-Purchase, Post-Purchase, and Thank You page funnels. The app integrates seamlessly with Shopify and is supported by responsive, helpful customer service that enhances user understanding and issue resolution.

December 7, 2023

Once again, the One Click Upsell team has helped me fix my own mistake in a matter of minutes. Love these guys!

Indie Beauty Market
United States
About 3 years using the app
Zipify Apps replied December 13, 2023

Hey Indie Beauty Market! Thank you for taking the time to leave us a review. We're always happy to help, that's what we're here for. We love you, too! If you need anything else, please do not hesitate to reach out.

- Team Zipify

July 12, 2022

We reached the Zipify OCU team with concerns that our upsells were not firing properly and thus losing revenue opportunity. The team did a deep study and validated the reasons for why this was. They practiced relentless execution in providing answers for us.

Nicki's Diapers
United States
About 3 years using the app
Zipify Apps replied July 15, 2022

Hey Nicki's Diapers! Thanks for the honest review! So glad to hear that the team was able help with this issue! If you need anything, please reach out!
-Team Zipify

April 8, 2021

I have been using OCU for several years and am updating to the new native app and it's my favorite app by far. OCU is easy to set up and works great. Also, if you ever need help Zipify's support is A++ excellent

DoxinMotion
United States
About 3 years using the app
Zipify Apps replied April 8, 2021

Hey DoxinMotion! Thanks for the awesome review. Glad to be working with you for so long...and welcome to OCU Native! If you need anything just reach out.
-Team Zipify

June 11, 2023

Amazing app for Upsell. I really recommend it, I tried different apps but this was the best I used so far.

Fagaci
United States
About 3 years using the app
Zipify Apps replied June 14, 2023

Thanks for the review and recommendation, Fagaci! We are confident OneClick Upsell will continue to help boost your business! If you need help with anything, please reach out to our awesome Customer Support Team!
-Team Zipify

December 27, 2023

Amazing tech support. The app works and adds revenue to the bottom line.

The PowerHitter Co.
United States
Almost 3 years using the app
Zipify Apps replied January 3, 2024

Hey The PowerHitter Co.

Thank you for taking the time to leave a review, we'll let our tech support know you gave them a shout out too! Stoked to hear revenue is increasing & wishing you more success in the New Year.

-Team Zipify

Edited June 11, 2024

Really great product and customer service. Def recommend to anyone that is looking for an upsell or cross-sell app.Great CS.

Keebos
United States
Almost 3 years using the app
Zipify Apps replied September 28, 2022

Hey Keebos! Thanks for the review and recommendation! Glad to have you on board. If you have any questions or need anything just reach out.
-Team Zipify

May 24, 2021

One Click Upsell is great. It is easy to use and very intuitive. I do recommend you watching the videos because there are some good tips/tricks and best practices shared. I am most impressed with the Thank You page - this has been helping us move a $2 item that was not moving previously. Some items tend to get lost in the shuffle of all the products, no matter how much one tries to put it front and center. The only challenge so far is the integration with Shopify, Klaviyo, and Rise.ai. Shopify seems to code the Thank You sale differently than a normal in-cart order. Customers receive a cart abandonment email from Klaviyo (triggered by Shopify) even after the purchase has been made. This has been addressed on the Klaviyo side and it appears to be working (not sending out more cart abandonment emails). Rise.ai has also had issues by double rewarding people - this has been addressed with them and they are trying to solve this issue. All in all, this app is great and just what our store needed! Thank you!

Stay Classy Meats
United States
Almost 3 years using the app
Zipify Apps replied June 11, 2021

Stay Classy Meats, thank you for the thorough review. Glad to hear it sounds like everything has been worked out. Also stoked to hear TYP offers are working well for you. That's very exciting. If you need anything else just reach out!
-Team Zipify

December 16, 2020

We’ve been using this app with great success. Have tried other pre and post purchase applications, but OCU is hands down the best one we’ve come across in terms of flexibility, ease of use and how intuitive the interface is. Love how it is now seamlessly integrated with the Shopify checkout. This app just keeps getting better! Thanks Zipify team!

Truth Superfoods Ltd
United Kingdom
Almost 3 years using the app
December 15, 2020

Best Upsell app out there! With OCU it's like printing free extra money!
A special thanks to the support team as well, they are always ready to help!

ActivHawks
United States
Almost 3 years using the app
Edited November 10, 2020

I feel like I should address the negative reviews on here first, which to me is really a disservice to all the people on Ezra's team who clearly have been kicking their own asses to get this launched and to do so a few weeks before the hard holiday hits so we are not all scrambling a few days before Black Friday.
Is it a new integration? Yup. Will it have some bugs? Yup. Will they get it fixed asap for you if there is an issue? Yup.
So what is the problem here? People are impatient and want everything perfect right now, which comes as a big surprise to me coming from other business owners. We have all had crap go wrong in our shops and then it can back up customer support and imagine if instead of people realizing that there could be a few hiccups they slammed you with one star reviews for stuff that may actually be their fault instead of yours. I believe this is what is happening here. If you listened to Ezra at all in this launch he brought the opportunities to the table about the product upfront. So don't be a jerk, give this awesome team a chance to catch up and get back to you.
Now to get to the product-you are right, it isn't the "cheap" boy on the block but I am a big believer in you get what you pay for. I'll pay more because Zipify is a solid company who clearly gives a shit about their customers and puts back into their products over and over again. I have used other product, I will stick with One Click Upsell.
For people considering trying it-my main qualm with the original version is you couldn't have the upsell not show based on the amount of an item shown in a cart. For example, someone is buying a lipstick you want to upsell them an additional lipstick in the same color. However if they already had 2 of the same lipstick in the cart it would still show. This can be a trick with some customers that would clearly delete out on and go back into the checkout to get the additional discount. It looks like.... THIS HAS BEEN FIXED! WHAT? If I am correct (pretty sure I am) that negates any other upsell platform I know of.
Anyways-it is a great product. SUPER EXCITED to go into holiday with this new version. Team is always great, answers are always on point and polite. I love it, you will too if you give it a shot.
Thanks for kicking ass guys! Cheers- Kate
***UPDATE I have confirmed you can now not show a product based on the amount of an item in the cart! GAME CHANGING! Thanks for adding this feature guys, it is very helpful to my store!

Kustom Products Inc
United States
Almost 3 years using the app