Reviews (439)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values through effective upselling features like pre-purchase, post-purchase, and thank-you page funnels. They appreciate the ease of customization, straightforward installation, and seamless integration with Shopify on both mobile and desktop. The customer support team is praised for being responsive and skilled at quickly resolving issues, enhancing the user experience and reliability in increasing sales.

April 16, 2024

My only regret is that I did not start using One Click Upsell sooner.

Memphis Ranch Meat Company
United States
4 months using the app
Zipify Apps replied April 29, 2024

Dear Memphis Ranch Meat Company,

Thank you immensely for your kind words! We're thrilled to hear that One Click Upsell has made a significant impact on your experience. Your regret only highlights the excitement of discovering new ways to enhance your journey with us. Here's to seizing every opportunity together!

Warm regards,

Team Zipify

January 31, 2024

Just started using upsell. We already have 3 upsells. Reached out to support for help and they were awesome! Went above and beyond to make sure my issue was taken care of. Give them a try. There are a lot of helpful videos as well.

My Giving Store
United States
16 days using the app
Zipify Apps replied February 7, 2024

Hey My Giving Store,

We appreciate your review and we're jazzed to hear your sales are already increasing! Our Support Team is always around if you need any more assistance and we'll pass on your compliment to them.

-Team Zipify

August 27, 2024

Great app and support from Ash

Mini Legendy
Poland
About 1 hour using the app
Zipify Apps replied September 16, 2024

Dear Mini Legendy,
Thank you so much for your feedback! 😊 We're thrilled to hear that you love the app and had a great experience with Ash from our support team. We'll be sure to pass along your kind words! If you need anything else, we’re always here to help. 🚀

Team Zipify

May 9, 2024

Things I love about this app:

1. Quick support respond time, it took around 2 minutes to answer.
2. Super customizable Funnel, from Pre Purchase Funnel to Post Purchase and Thank You Page.
3. Easy to build and guide.
4. Tons of KPIs and A/B Tests

Fan of Ezra and the whole team.

FastrLabs
Spain
12 days using the app
Zipify Apps replied May 14, 2024

Dear FastrLabs,
"Thank you so much for your incredibly kind and detailed review! Providing quick support and customizable funnels are top priorities for us, so it's fantastic to know that you're finding value in these features.

We're glad you appreciate the ease of building and guiding the funnels, as well as the wealth of KPIs and A/B testing options available. We'll be sure to pass on your praise to Ezra and the team—it means a lot to us all. If you ever need further assistance or have more feedback to share, don't hesitate to reach out. Thanks again for your support!"

Team Zipify

May 3, 2024

The app probably works for some stores but for some stores, it's actually incompatible with Shopify and too difficult to set up. Why not say so from the outset, instead of selling it as a Shopify app?

Evergreen
United Kingdom
14 days using the app
May 24, 2024

awesome support thank you

Attract Him
United States
5 months using the app
Zipify Apps replied May 31, 2024

Dear Attract Him,
Thanks for the shout-out! 🎉 We're happy to hear you had an awesome support experience. We're always here to help!

Team Zipify

May 13, 2024

Simple to use. Effective so far.

CatholicVote
United States
About 2 months using the app
Zipify Apps replied May 21, 2024

Dear, CatholicVote

Thank you so much for your feedback! We're delighted to hear that you find our product simple to use and effective. If you have any questions or need further assistance, feel free to reach out. We're here to help!

Team Zipify

April 8, 2024

Post purchase upsell doesn't work with Klarna, apparently. So a big no in Sweden, Denmark, Finland, Norway, Germany etc.

The UI is convoluted and unintuitive too. I put off configuring it for a week because it looks like was made in 2004.

The "click ATC button" pop-up is ugly and slow, and while Vitals does both better, Vitals doesn't allow you to combine discounts with discount codes. Ugh. Nothing works except Kaching lol.

EPIKO
Sweden
14 days using the app
Zipify Apps replied April 16, 2024

We're sorry to hear that OCU wasn't a good fit for your needs. We're constantly working to improve and expand our compatibility with platforms like Klarna. Shopify currently handles data tokenization, and while not all payment processors are currently supported, we're working on expanding our capabilities in the future.

As for UI feedback, our Development team puts a lot of effort into creating a user-friendly interface for our diverse user base of 10,000+ users. We understand that preferences vary, and we're disappointed to hear that our UI didn't meet your expectations.

Our Support team is here to assist you, and we'll be sure to follow up when Klarna compatibility is available. If you have any further questions or concerns, please don't hesitate to reach out.

-Team Zipify

January 29, 2024

The best upsell app in the entire Shopify app store.

Doggykingdom
Austria
About 3 years using the app
Zipify Apps replied January 31, 2024

Hey Doggy Kingdom,

Thanks for taking the time to leave us a review. We hope you have a 5 star day!

-Team Zipify

June 13, 2024

Made a significant impact on our revenue immediately.

GreaterGood
United States
About 1 month using the app
Zipify Apps replied June 17, 2024

Dear GreaterGood,
"Wow, thank you! We're thrilled to hear our impact was immediate and significant! 🚀💰"

Team Zipify