Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable labels and badges that enhance marketing and customer engagement. Its unique features like product labels and sale banners help differentiate stores from competitors. The app is praised for its affordability, ease of use, and compatibility with various themes. Merchants also commend the reliable performance and responsive customer support team.

March 11, 2024

Jena was very helpful. She was very responsive and also very technical from time to time. This company deserves your trust.

HD Bio Packaging
Canada
About 3 years using the app
April 26, 2024

This is an excellent app that works very well on our website. As well as many existing designs it allows for upload of custom artwork too. Support for this app is 10/10 with quick responses via their live chat feature within the app.

Innocent Clothing - Alternative Clothing Wholesale
United Kingdom
About 1 year using the app
BSS Commerce replied May 3, 2024

Thank you for the very kind and detailed review.

We're glad you're satisfied with our custom artwork uploads and prompt support. We will continue to do our best to provide you with a special experience. thank you!

March 7, 2024

Thanks!

Sir John's Gifts
Australia
About 3 years using the app
March 22, 2024

slight issue with labels not appearing on all pages, this was sorted very quickly and efficiently. Definitely would recommend.

Evergreen Healthfoods
Ireland
Almost 2 years using the app
BSS Commerce replied March 25, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 8, 2024

the customer service is the best! Highly recommend it!

Inateck Office DE
Germany
11 months using the app
March 27, 2024

App has a good function to make it look sleek although it needs some time how to do it. Customer service is helpful and supportive.

Soldeli
United Kingdom
About 1 year using the app
February 20, 2024

Perfect support from Jolie. If you have any problems or questions, you are helped immediately and very competently. Very satisfied with the support and the app.

LEDVANCE Shop
Germany
Over 3 years using the app
April 3, 2024

App molto funzionale. La utilizzo molto bene per il mio e-commerce. Il servizio di assistenza è sempre molto disponibile ed efficiente. La consiglio.

ZiaCris
Italy
7 months using the app
March 17, 2024

The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.

Tiege Hanley
United States
8 months using the app
BSS Commerce replied March 18, 2024

Thank you so much for such a valuable review.

However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further.

Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Thank you so much!

February 19, 2024

I've been using this app for about 2 years. Everytime I run into an issue or have a question i receive excellent support. Can't say that for much of the expensive apps.

The Pleasure of Writing
United States
Almost 2 years using the app