BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,180)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating and managing custom labels and badges, noting its intuitive interface and cost-effective pricing, including a free plan. It offers customizable features and integrates seamlessly with Shopify, maintaining website performance on both desktop and mobile. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently praised for quick and helpful service, even with broader theme-related issues.

November 11, 2024

The app working well. We needed customized badges, some details with the code but the BSS team, after communication the chat, worked hard to find a solution. And they did it.
Good app, accept SVG images, can customize many badges for each product, support very proactive. recommended. Thanks

Iscooter-France
Mexico
18 days using the app
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear Iscooter-France,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

October 15, 2024

The app is working well for our store, the interface is fairly easy to use to set up customs labels, and the support staff we're able to promptly resolve an issue we had when updating our theme.

Mix Foundation
New Zealand
Over 1 year using the app
Tech Arms (by BSS Commerce) replied October 20, 2024

Dear Mix Foundation,

Thank you for your wonderful feedback! 🌟 We're thrilled to hear that our app is working well for your store and that you found the interface easy to use for setting up custom labels. We're also glad our support staff could promptly resolve the issue you encountered while updating your theme. If you have any more questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

Edited November 2, 2024

I encountered some problems with the app and Jena from the support team helped me solve the problems and answered all the questions in a professional way. A good app that I use a lot.

Loopi
Israel
Almost 2 years using the app
Tech Arms (by BSS Commerce) replied October 6, 2024

Dear Loopi,

Thank you for your feedback, and I sincerely apologize for the experience you've had.

I want to clarify that each time you contacted us, we responded and sent multiple follow-up emails. I suspect our messages may have ended up in your spam folder or were missed. Our intention is always to support you as quickly as possible and to avoid any difficulties.

The issues you've encountered were linked to a recent update. However, we couldn't access your theme due to some legacy code that needed updating. Our development team has now accessed your setup and resolved the problems.

Could you please check your site again? We genuinely appreciate your patience, and we’re committed to enhancing our app's performance. You can also find our previous emails from support at support-sbc-ta@bsscommerce.com.

Thank you again for your understanding, and I hope to hear from you soon!

October 28, 2024

It's easy to use, making the setup process very smooth. The support team is very kind, responsive, and extremely helpful. They even went the extra mile by sending follow-up emails to ensure the app was functioning well on our website.

Nimara.dk
Denmark
18 days using the app
Tech Arms (by BSS Commerce) replied November 1, 2024

Dear Nimara.dk,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

October 6, 2024

We had to rollback our theme to an older version, which caused issues with our banners and labels. The BSS: Product Labels and Badges app team resolved the problem quickly, ensuring everything displayed properly on our site. Their support was efficient and effective. Highly recommend this app!

MyTools
New Zealand
5 months using the app
Tech Arms (by BSS Commerce) replied October 20, 2024

Dear MyTools,

Thank you for your wonderful feedback! 🌟 We're so glad to hear that our team quickly resolved the issues you experienced after rolling back your theme. Your satisfaction is important to us, and we're thrilled that everything is displaying properly on your site now. We truly appreciate your recommendation! If you have any more questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

September 27, 2024

Super useful and simple. Incredible support by Sean. He was super helpful. Highly recommended!

Patioriente
Chile
Over 2 years using the app
Tech Arms (by BSS Commerce) replied October 2, 2024

Dear Patioriente,

Thank you so much for your wonderful feedback! We're thrilled to hear that you found the app super useful and simple to use. Sean will be happy to know his support made a great impression! If you ever need further assistance, don’t hesitate to reach out via live chat or at support-sbc-ta@bsscommerce.com.

Highly appreciate the recommendation!

November 12, 2024

The app is great! And the customer service is also fantastic! they react very fast to help us to solve the issue! 5 stars!

Vashome.sk
Hungary
Over 1 year using the app
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear Vashome.sk,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

October 1, 2024

Great support from Sean! App works as it should. Thanks!

Alter Ego Bikes
Canada
Almost 4 years using the app
Tech Arms (by BSS Commerce) replied October 20, 2024

Dear Alter Ego Bikes,

Thank you for your fantastic review! 🌟 We’re so glad to hear that you received great support from Sean and that the app is working as it should. Your satisfaction is our top priority! If you have any more questions or need assistance, feel free to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

October 11, 2024

Customer Service is very responsive. They will help you with even major issues that causes their app to not work. App is very simple and easy to use. They are just fast.

KiNG KONG PRODUCTS
United States
4 months using the app
Tech Arms (by BSS Commerce) replied October 20, 2024

Dear KiNG KONG PRODUCTS,

Thank you for your fantastic feedback! 🌟 We're glad to hear that our customer service was responsive and able to assist you with major issues, ensuring that our app works smoothly for you. It's great to know you find the app simple and easy to use. If you have any questions or need further support, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

November 11, 2024

Easy to use and great support when it wasn't loading on our website.

Kyloe In The Wild
United Kingdom
Over 1 year using the app
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear Kyloe In The Wild,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.