BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,245)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting product visibility and sales with professional, customizable labels and badges. It offers a wide range of customization options, seamless integration with Shopify, and an intuitive interface suitable for all skill levels. The app is noted for its fast and reliable performance. Exceptional customer support is frequently highlighted, with a responsive team that efficiently resolves issues.

November 18, 2024

The app works well but it's not the most intuitive. If you have many badges you have to create sets/combinations of badges and then link them to each variant or product - it's a bit clunky if you have many badges/combinations but it works. Also there is quite the noticeable lag when the badges load on the store or when toggling through the list of variants. It's not too bad but not great (I assume their code slows down the store). We have a very old theme (perhaps part of the problem) and so there were a few glitches getting the badges to show at the right spot, however BSS has a very responsive and sharp support team. Thank you Mabel for all of your help! I gave 4 stars but would have given 4.5 if I could. Overall a good little app!

Compostable.ca
Canada
3 months using the app
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear Compostable.ca,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

December 8, 2024

Very good app, but what would make it perfect is if... if there is a 10%, 25%, 50%, etc group of badge/labels, there needs to be matching 5%, 15%, 20%, 30%, etc (you get the point) - basically ever 5 step percentage should be matching.

For my BFCM sale, I had 10%, 15%, 20%, 25%, and 30% discounts, but there was not one single "family library" of the same/similar icons that had all these percentages (I think maybe the super generic ones had them all). Anyway, having mismatched icons didn't look overly professional IMO.

Yes, I could make my own, or find my own.. but that's why I'm paying for an app - to not do that.

Another strange occurrence happened. When I used a bulk-price app to change my prices, BSS recognized those when I used the percentage rules in BSS. But, when I changed the price manually, and changed the compared to price manually (discounting by 30%) the BSS 30% rule didn't pick those 2 products up as being discounted by 30%. Not sure what that was all about.

Anyway, very very good app. I just would want to see a complete family libraries of 5% through 100% off (ever 5th percentage step), and matching "SALE," 'Buy X, Get X," "Flash Sale!" icons that could be used to match the 5%-100% icons. Make true families of icons.

The Painted Heirloom
United States
11 days using the app
Tech Arms (by BSS Commerce) replied December 12, 2024

Dear The Painted Heirloom,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

January 15, 2025

Had some problems with the app initially but received amazing assistance from Sean! After Sean's help the app has been working well.

B2B Preorder Store
Finland
12 days using the app
Tech Arms (by BSS Commerce) replied January 21, 2025

Dear B2B Preorder Store,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

October 27, 2024

Liaised with Mabel who was extremely helpful. She took prompt actions, multiple and timely follow ups and resolved many of the queries efficiently.

BabyRest
Australia
9 months using the app
Tech Arms (by BSS Commerce) replied November 1, 2024

Dear BabyRest,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

January 16, 2025

timely customer server,good

TianaHair
United States
6 days using the app
Tech Arms (by BSS Commerce) replied January 21, 2025

Dear TianaHair,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

Edited November 25, 2024

Very thankful for your help!

Edorement
Netherlands
About 1 month using the app
Tech Arms (by BSS Commerce) replied October 28, 2024

Hi Edorement,

Our team has investigated and resolved the issue, ensuring that everything is now functioning as expected.

However, we haven't received a response from you yet. Please respond to the email, and we’ll be more than happy to assist you further. Your satisfaction is incredibly important to us, and we’re always here to support you

Thank you for your attention, and we look forward to your reply.

Best regards,
BSS Commerce Team

August 29, 2024

It is easy to use and they have good customer service to support your needs and answer your enquires

Indeed laboratories
Canada
13 days using the app
Tech Arms (by BSS Commerce) replied September 4, 2024

Dear Indeed laboratories,

Thank you for your kind words and the 4-star rating! 😊 We're thrilled to hear that you find our app easy to use and that our customer service has met your needs. We're always here to help, so don't hesitate to reach out via chat or at support-sbc-ta@bsscommerce.com if you need anything else.

We appreciate your support and look forward to continuing to serve you!

March 17, 2024

The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.

Tiege Hanley
United States
Over 1 year using the app
Tech Arms (by BSS Commerce) replied March 18, 2024

Thank you so much for such a valuable review.

However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further.

Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Thank you so much!

August 28, 2024

Very pleased with the label and badge app by BSS - it is simple and works! Sometimes it takes a few times of loading for the labels/badges to show, and also have a single time when I needed technical support to fix it. So a 4/5 until it is more stabile, but again, very pleased.

LightCase
Denmark
About 13 hours using the app
Tech Arms (by BSS Commerce) replied September 4, 2024

Dear LightCase,

Thank you so much for your feedback! 😊 We're glad you find our app simple and effective. We've addressed the issues you mentioned to make the app more stable, and we hope you'll continue to support us. If you need anything, feel free to contact us via chat or at support-sbc-ta@bsscommerce.com.

November 26, 2024

Ist ein komplexes tool und wir müssen noch sehr viel lernen. Aber wir werden es auf alle Fälle behalten.

Wohnmomentum
Austria
About 1 hour using the app
Tech Arms (by BSS Commerce) replied November 30, 2024

Dear Wohnmomentum,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.