Reviews (1,107)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable labels and badges that enhance marketing and customer engagement. It is praised for its affordability, ease of use, and seamless integration across various website themes. Features like dynamic label changes based on stock levels or sales are particularly valued. The customer support team, including Sean, Jena, and Mabel, is commended for their professionalism and efficiency in resolving issues. This app is noted for effectively enhancing product displays and improving the shopping experience.

August 28, 2024

Very pleased with the label and badge app by BSS - it is simple and works! Sometimes it takes a few times of loading for the labels/badges to show, and also have a single time when I needed technical support to fix it. So a 4/5 until it is more stabile, but again, very pleased.

LightCase
Denmark
About 13 hours using the app
BSSapps (by BSS Commerce) replied September 4, 2024

Dear LightCase,

Thank you so much for your feedback! 😊 We're glad you find our app simple and effective. We've addressed the issues you mentioned to make the app more stable, and we hope you'll continue to support us. If you need anything, feel free to contact us via chat or at support-sbc-ta@bsscommerce.com.

August 29, 2024

It is easy to use and they have good customer service to support your needs and answer your enquires

Indeed laboratories
Canada
13 days using the app
BSSapps (by BSS Commerce) replied September 4, 2024

Dear Indeed laboratories,

Thank you for your kind words and the 4-star rating! 😊 We're thrilled to hear that you find our app easy to use and that our customer service has met your needs. We're always here to help, so don't hesitate to reach out via chat or at support-sbc-ta@bsscommerce.com if you need anything else.

We appreciate your support and look forward to continuing to serve you!

July 22, 2024

works fine, easy to use. doesn't really work on my phone but works on the pc version

Reign Culture
Netherlands
9 days using the app
August 8, 2024

Great customer service

Drops - Contemporary Wines
Germany
Over 2 years using the app
March 17, 2024

The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.

Tiege Hanley
United States
8 months using the app
BSSapps (by BSS Commerce) replied March 18, 2024

Thank you so much for such a valuable review.

However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further.

Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Thank you so much!

April 3, 2024

App molto funzionale. La utilizzo molto bene per il mio e-commerce. Il servizio di assistenza è sempre molto disponibile ed efficiente. La consiglio.

ZiaCris
Italy
7 months using the app
August 16, 2021

The customer service team is so helpful and quick! I'm enjoying this app to display when I have products coming back soon.

A Makers' Studio Store
United States
Over 2 years using the app
BSSapps (by BSS Commerce) replied August 24, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 24, 2023

great customer service, fixed a minor issue with how the badge was showing on the website very promptly.

Junior Kids Store
New Zealand
Over 1 year using the app
BSSapps (by BSS Commerce) replied July 27, 2023

Thank you for your rating!

We appreciate you recognizing our great customer service and our promptness in fixing the minor issue with the badge.

We are thrilled and appreciate your business.

July 6, 2022

The app is very easy to use and has the right functionality. There were some display issues, but support was very proactive in fixing them.

MySecretCase
Italy
About 1 year using the app
November 13, 2023

The application is very useful and helps a lot in highlighting our products. The service and support has always been very attentive and very responsive.

Clube do Homem
Brazil
11 months using the app
BSSapps (by BSS Commerce) replied November 20, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!