Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.

March 23, 2024

The app works great! It really helps being able to see how users interact with my site and see where they are getting stuck

Goal Success Coach
United States
Almost 3 years using the app
March 6, 2024

So far it's a great app. Mo was lots of help too!

Mamas Cubs Apparel
Canada
10 months using the app
April 9, 2024

1 Øak
United States
3 months using the app
April 8, 2024

Responds quickly.

Aunt Sammy Discount
United States
3 months using the app
February 26, 2024

This app is the best replay app I've used so far. Please don't go ahead and download other ones because I've noticed they slow your store. This app does not do that. It is also providing me with the most detailed insights into customer users.

Lift Down
United States
6 months using the app
February 27, 2024

This app is truly outstanding, likely ranking as the top choice in the store. After trying several others boasting higher monthly views in their free tier, I discovered that quantity isn't everything; rather, it's the functionality that truly counts, and in this regard, these developers excel.

Wolf Construct
Romania
3 months using the app
March 24, 2024

Really good to see what customers are doing . Learning a lot ! And what a very good support Peek has. Thanks !

René® København
France
29 days using the app
March 7, 2024

Nice App and Customer service

TR Athletics
United States
About 1 month using the app
February 23, 2024

I recently subscribed to this plugin and it's been a game-changer for my workflow. The features are exactly what I needed to enhance my projects, offering both efficiency and innovation. Even though I haven't had it for long, it's already proving to be invaluable. Definitely recommend it to anyone looking to boost their productivity and creativity.

dtfport.com
United States
2 months using the app
March 4, 2024

been trying out lots of recorders, peek offered me a bunch of extra free trial recording sessions to fully test app, super good support staff!

Vellisica
Canada
About 1 month using the app