Captain Shipping Protection , 176 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
    163
  • 3% of ratings are 4 stars
    6
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, integration, and ability to boost average order value. It's recognized for its cost-effective shipping insurance feature, which covers items lost or damaged in transit, enhancing customer trust and brand image. Many commend the customer support for their swift responses and efficient problem-solving.

February 25, 2024

This app is great for adding shipping insurance to orders. Our only issue is that the insurance shows up as a listing. It shows in review request emails and some customers leave product reviews under the shipping insurance listing. Other than that it's been great!

COUTUKITSCH
Canada
About 2 months using the app
March 25, 2024

Im going to give the app four stars currently because I haven't quite used it. HOWEVER, customer service is TOP TIER!! Thank you Mig for your help.

Daeor Beauty Brand
United States
11 minutes using the app
March 9, 2024

the best

cmondo
Netherlands
About 20 hours using the app
June 2, 2023

Great service and good app. Easy to download and easy to use. Customer service is also very fast and polite

Grunborg
Netherlands
4 months using the app
November 28, 2022

My store is not live yet so haven't had to use it. However, it seems like a good app to have. Sunny was a great help when I had questions. Great customer support.

Ambria Jewellery
United Kingdom
About 1 month using the app
January 20, 2024

K.V. NEW LIFE
United States
3 months using the app
1
1