AfterShip Order Tracking
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Track bulk orders, reduce customer complaints, optimize on-time delivery
AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7.
- Branded tracking pages with personalized product recommendations to boost sales
- Automated email and SMS notifications to reduce complaints and WISMO calls
- Centralized shipment dashboard to track shipment status and identify exceptions
- AI-powered estimated delivery dates(AI EDD) to reassure anxious customers
- Built-in analytics to get insights into shipment status and on-time performance
- Popular with stores like yours
- Based in United States
Languages
English, German, French, Spanish, and Italian
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- Klaviyo
- Loox
- Shipstation
- Gorgias
- Zendesk
- Attentive
Categories
Labels and packaging
Pricing
Free
Free to install
50 shipments/month
- 1,100+ carriers integration
- Service-level tracking updates
- Order tracking dashboard
- Branded tracking page
- Carrier estimated delivery date
Essentials
$11 / month
or $108/year and save 18%
$1 for the first month, includes 100 shipments/month; $0.08 per extra shipment.
- Everything in Free, plus
- Basic performance analytic reports
- Email & SMS notifications
7-day free trial
Pro
$119 / month
or $1,188/year and save 17%
$1 for the first month, includes 2,000 shipments/month; $0.08 per extra shipment.
- Everything in Essential, plus
- Product recommendation widget
- Attentive integrations
- Multilingual tracking pages & emails
- API and webhooks
7-day free trial
Premium
$239 / month
or $2,388/year and save 17%
$1 for the first month, includes 2,000 shipments/month; $0.12 per extra shipment.
- Everything in Pro, plus
- AI product recommendation
- Product/Checkout page EDD
- Advanced analytic reports
- Custom domain for tracking page
- + more
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,241)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer satisfaction and streamlining shipping communication. It reduces customer inquiries with real-time updates and customizable tracking options, supported by an intuitive dashboard. The app offers automatic notifications via email and SMS, and is compatible with various eCommerce platforms and shipping companies. Merchants also praise the responsive and effective customer support, noting it helps retain customers and improves business efficiency.
The app has inconsistence performance with identifying the carriers from time to time, but the support is great: responding fast, providing insights into the system and not letting it go until everything is fixed!
Great app with very helpful support. Karan from AfterShip support was patient, professional, and solved my CSV tracking import issue quickly. Saved me a lot of time. Highly recommended.
Aftership has been great.. The support from them and the availabilty to get on a call and ask questions whne needed has been amazing. Our Team with Aftership has gone above and beyond making sure that we are able to utalize every part of the software and maintain the service to our customers that we need to maintian a great customer experiance.
Support
App support provided by AfterShip.
Resources
Developer
Launched
May 9, 2012
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