AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,215)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for reducing customer inquiries by providing real-time shipping updates, enhancing satisfaction and return rates. It's beneficial for international shipping with English tracking in non-English regions. Features include instant notifications, a customizable tracking page, and seamless Shopify integration. Merchants appreciate the user-friendly interface, personalization options, and responsive customer support.

January 23, 2026

The app has inconsistence performance with identifying the carriers from time to time, but the support is great: responding fast, providing insights into the system and not letting it go until everything is fixed!

Nofred
Denmark
About 1 year using the app
February 8, 2026

Great app with very helpful support. Karan from AfterShip support was patient, professional, and solved my CSV tracking import issue quickly. Saved me a lot of time. Highly recommended.

amerivale
United States
About 2 months using the app
April 17, 2026

The support team is super helpful and will work diligently to get to the bottom of your questions or any issue you are experiencing!

Troubadour
United States
Almost 4 years using the app
February 12, 2026

Great support experience. Anisha was very helpful. Thank you!

ChipteeAmz
United States
Almost 6 years using the app
February 27, 2026

Excellent Customer support

Wolf and Grizzly
Canada
Over 4 years using the app
March 21, 2026

Dhanush was amazing, 10/10 support. Amazing person and very helpful

Rommute
United States
4 days using the app
November 20, 2025

Aftership has been great.. The support from them and the availabilty to get on a call and ask questions whne needed has been amazing. Our Team with Aftership has gone above and beyond making sure that we are able to utalize every part of the software and maintain the service to our customers that we need to maintian a great customer experiance.

RUDIS
United States
About 1 year using the app
April 7, 2026

Promptly customer service is super!

Sokim
United States
5 months using the app
April 2, 2026

great service

Wick of Hope
Canada
4 months using the app
February 18, 2026

Great support team!

Flav&
Malta
5 months using the app