AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,220)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for managing shipments, reducing customer inquiries, and enhancing satisfaction with real-time tracking and notifications. Its customizable tracking pages and support for various carriers integrate seamlessly with Shopify. The user-friendly interface and responsive customer support are frequently praised. Budget-friendly options, including a free plan, make it accessible for smaller stores. Integration and customization options, like SMS and email notifications, benefit international sellers.

January 23, 2026

The app has inconsistence performance with identifying the carriers from time to time, but the support is great: responding fast, providing insights into the system and not letting it go until everything is fixed!

Nofred
Denmark
About 1 year using the app
February 8, 2026

Great app with very helpful support. Karan from AfterShip support was patient, professional, and solved my CSV tracking import issue quickly. Saved me a lot of time. Highly recommended.

amerivale
United States
About 2 months using the app
February 12, 2026

Great support experience. Anisha was very helpful. Thank you!

ChipteeAmz
United States
Almost 6 years using the app
November 20, 2025

Aftership has been great.. The support from them and the availabilty to get on a call and ask questions whne needed has been amazing. Our Team with Aftership has gone above and beyond making sure that we are able to utalize every part of the software and maintain the service to our customers that we need to maintian a great customer experiance.

RUDIS
United States
About 1 year using the app
February 2, 2026

Great app. Lots of features, superb customer service - customers love using it!

Yacht Protection Concepts
United States
4 months using the app
March 21, 2026

Dhanush was amazing, 10/10 support. Amazing person and very helpful

Rommute
United States
4 days using the app
February 18, 2026

Great support team!

Flav&
Malta
5 months using the app
March 28, 2026

Very impressive customer support team

Leatherick
United Kingdom
25 days using the app
March 10, 2026

Rajat was incredibly helpful and patient!!

Lena's Wigs
United States
About 2 hours using the app
September 18, 2025

Great experience with AterShip. Keeping our customers updated on shipping status has greatly reduced the amount of calls that we receive and help drive up our return customer rate.

TAVCO
United States
About 1 year using the app