Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

December 9, 2024

This app is extremely helpful in keeping our business organized and to keep clients up to date on their order progress. We would strongly recommend this app for all businesses with logistical needs.

weld mfg
United States
About 1 year using the app
January 30, 2025

Sadhan was very helpful in assisting me in setting up Aftership emails for customers. We just moved over from BigCommerce, and on that platform, I have used Aftership for about 10 years - highly recommended!

Carnival Savers
United States
4 months using the app
December 10, 2024

Very helpful and quick to respond. My concern has been resolved in a timely manner.

Anytime Baseball Supply
United States
About 4 years using the app
February 8, 2025

Great support team, came in and helpt me solve a problem trough google meeting.

Mini Mode
Sweden
4 months using the app
October 17, 2024

Rajat was quick and easy to work with! He explained the process very well and I was able to correct an issue within 15 minutes. Nice job!

Nomadic Innovations
United States
About 3 years using the app
November 10, 2024

Great App and fantastic support :)! I was struggling with something that, was taking me a lot of time, and I decided to ask for help. Garvita from the support team resolved it within a second. Excellent service! Highly recommended!

Bioluxy Beauty
United Kingdom
About 1 month using the app
October 21, 2024

Garvita Kant was wonderful and helped me with the issue! She's also very kind and patient! Thanks aftership!

FINESSE
United States
Over 2 years using the app
January 14, 2025

amazing experience with aftership i love Aditya Kumar! Very helpful and respectful! 100% recommend them

ALLO TOTES
Canada
2 days using the app
September 30, 2024

I have to say, the AfterShip Tracking team really impressed me with their customer service. They responded quickly to my questions and patiently guided me through the app's features and functionalities. Thanks to them, I've been using the tracking tool almost daily, and it's been a great investment for my business.

NoFace Designs
United States
About 1 year using the app
Edited October 25, 2024

Easy interphase and an excellent support team. Especially Shreyasi, who helped me with my query. She was polite and knowledgeable.

Zoeus - Luxe Dog Parenting
India
About 2 months using the app