Reviews (4,712)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective real-time order tracking and user-friendly interface. It features a unified dashboard that consolidates tracking information from various carriers, enhancing shipment management. The app also offers a free plan, making it accessible for new or small businesses. Customer support is noted for its efficiency, with staff members like Priti, Rajat, and Nitin receiving specific praise for their helpfulness. The seamless Shopify integration further adds to its appeal for improving shipment tracking processes.

August 9, 2024

The best app for tracking which allows notifying by email each customer where the parcel is.

Brother & Sisters
United Kingdom
About 6 years using the app
August 2, 2024

Thank you very much, Ritika !

I appreciate the assistance you provided me today with my AfterShip Tracking account. Your customer service is excellent and very helpful.

SPLASHBUY
United States
Almost 7 years using the app
September 10, 2024

Professional & Knowledgeable, very helpful, solved my questions quickly and efficiently.

SCOUT Bags
United States
Almost 2 years using the app
September 12, 2024

I have used this app in my old shop for and long time, Thank you so much for the wonderful support!

ARES Online Store
Hong Kong SAR
Over 1 year using the app
August 15, 2024

thank you

Betesamuel
United States
Almost 2 years using the app
June 27, 2024

Nitin was very helpful in assisting us with our shipment tracking, thank you.

Etchr Lab
Australia
Over 2 years using the app
July 24, 2024

Weil der Support der beste ist. Rajat 5*

Imalay
Germany
10 months using the app
August 30, 2024

Still the leader in tracking experiences for customers. More expensive but it works. Some issues auto-detecting Hong Kong post tracking numbers for some reason though.

llabs.
New Zealand
5 months using the app
August 13, 2024

Saransh was very helpful today in helping me to set up this. I thank him.

StepUp Coffee
Canada
6 months using the app
June 28, 2024

Rikita helped me and had plenty of patience:)

Swan Brand
United Kingdom
About 2 years using the app