Branded Tracking Experience
Engage customers with a branded tracking page to show latest order status and marketing banner to impress and upsell customers.
Track All in One Place
Track and trace all shipments across 450+ carriers worldwide in one place. Free users enjoy tracking 100 shipments each month for free!
Automated Delivery Updates
Send automated, timely and personalized emails and texts to update customers on order status until delivery. Turn them into your loyal fans.
About AfterShip ‑ Track + Engage
AfterShip is trusted by over 10,000 Shopify and Shopify Plus sellers to engage customers with a branded tracking experience. Start with our free plan to provide a better post-purchase experience!
Keep your customers updated of the whereabouts of their orders until delivery through an intuitive, customized tracking page and automated notifications.
AfterShip is the ultimate order tracking platform for Shopify sellers to tell customers where their order is at any given point of time and when it arrives at their doorstep.
Engage Customers with Branded Tracking Page
Build your own tracking page to include product marketing banner and Instagram image feeds to impress, engage and upsell your customers. You can also upload your logo and customize the color scheme to conform to your brand identity.
Improve SEO Ranking & Site Traffic
Replace the carrier’s tracking link with the one generated by AfterShip to improve SEO and increase organic search traffic to your site—rather than the carrier’s site.
Eliminate Customer Frustration
Assure your customers that their order is on the way and give them an estimate of the delivery time.
Remember, if an order goes undelivered and a complaint goes unanswered, frustrated customers often resort to writing a review to let you and others know.
Monitor All Shipments in One Go
Track and check delivery status in the same place so that you can take remedial actions immediately before upsetting a customer.
AfterShip is integrated with more than 450 carriers worldwide, including UPS, FedEx, DHL, USPS and China Post (ePacket), to provide the visibility into the order status and location as it moves towards the customer.
Reduce Customer Inquiries & Complaints
Reduce customer inquiries on order status by enabling customers to look up order status by order number+email or tracking number anytime.
At the end of the day, happy, engaged customers are the most effective tool for marketing your ecommerce business.
Notify Customers Before They Ask
Tell your customers where the order is and when it arrives at their door in a timely manner via automated email or text notifications—well before they ask.
Send notifications from your email with customized content and an AfterShip tracking link. You can also configure under what circumstances (in transit, out for delivery, failed attempt, exception or delivered) a notification is sent.
Use this opportunity to send a personalized message to customers and turn them into loyal fans.
Before installing AfterShip, here are some tips:
AfterShip support tracking ePacket shipments from China, please select China EMS as your active courier when you set up your AfterShip account.
AfterShip does not fulfill your orders automatically. If you want an app to
External Charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free to install
Per shipment and sms charges apply to Premium users
Overall rating Based on 2724 reviews
Most recent reviews
This apo is awesome!!!! It really help me alot and save so much time with dropship love it. Hope it will add new feature soon
Heaven Invading Earth 1
This app is an excellent app for high volume sales. However, Afterships free program doesn't come close to what Shopify provides for the customers. Shopify will email the customer on your behalf, give them a customized thank you for shopping with us page with a button to continue shopping after they have checked the status of their order, and a product picture of what they ordered. Aftership does not provide that to the customer, at least not on the free plan. Aftership only gives the customer tracking information on the free program. Where does aftership shine? Aftership shines with the seller, not really the customer, at least, not on the free plan. The seller can monitor what's happing with their packages. If you have a high volume of sales Aftership will work well for the seller. Customer service will respond to you, but it may take a day or two. I've only had one email that they didn't answer. The other emails they responded too, and I figured out how to fix the error that I sent on the email they didn't reply! I'm still under two weeks with this app, but that's what I've noticed so far. Hope this helps.
For love For Dogs
This app does not provide my clients with their tracking information. I have used other apps that work better than this one.