Overall rating
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
May 16, 2023

Debashish is a great support team member that help me to see all the possibilities with the app and all the paths to solve my exceptions on the operations hand. We also have a meeting where he share his screen and show us a demo.

Ironside MX
Time spent using app: 1 day
May 16, 2023

Great Customer service experience. They were very quick to help me sort out the problems I had encountered.

Culture Coffee Club
United Kingdom
Time spent using app: 6 days
May 14, 2023

Aseem was very helpful! He sent me a video call request within minutes and solved my issue right away! I will be upgrading my plan because of him! 10/10

United States
Time spent using app: 11 minutes
May 14, 2023

Aseem is provided an excellent customer service. He went above and beyond to help me. 5 stars. Very polite and friendly.

Marmalade Grove
United States
Time spent using app: 2 days
May 14, 2023

I am testing this app and I chatted with Debashish from Customer Service to understand some of the features. He took his time to explain everything to me. He was very knowledgable of AfterShip platform. I feel more confident now to use this platform. Great Job

United States
Time spent using app: 5 days
May 13, 2023

Thank you for the help and advice that was given by Shreyasi explaining the set up aftership..........

United Kingdom
Time spent using app: 9 days
May 12, 2023

I had a great experience with AfterShip tracking and customer support. Ankit was very helpful and walked me through the whole process. The tracking system is interactive and self-service, which makes it easy for customers to use. Overall, I highly recommend AfterShip for any Shopify store looking to improve their tracking experience.

Time spent using app: Almost 5 years
May 9, 2023

I'm happy to hear that you found the app to be great, with fast and helpful support, and that it was easy to use. It's always great when technology can make our lives easier and more efficient! If you need any further assistance or have any other questions, feel free to ask.

Dogs & Cats
United States
Time spent using app: About 1 hour
May 9, 2023

Amazing Support Experience with Aftership. They have been supportive and helpful throughout the process. Big thanks to Debashish he has gone beyond my expectations to resolve our issue.

Time spent using app: About 2 months
May 9, 2023

Very quick and professional support. Helped me out with Tracking Issues i had with my Provider. Recommending having this app in your store !

Time spent using app: 3 months