AfterShip Order Tracking , 3,973 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with Shopify and superior customization options. It's praised for its real-time tracking updates, robust analytics, and ability to handle a large volume of orders, making it suitable for all business sizes. The intuitive interface is user-friendly, even for new merchants. The support team is frequently commended for their quick and clear responses. The app also offers a free plan and trial period for testing its features.
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He was very kind to me and walked me through the steps I needed to change my custom domain name for the tracking page. Thank you very much and keep being kind and helping to other people too. Best customer support service so far.
The app is absolutely wonderful, easy to use and very handy when operating an e-commerce business. We are able to track all of our customer's orders in one place and we can send our customers automated tracking updates in real-time which help us boost our customer experience
The Technician Rahul provided me with excellent customer service and troubleshooting assistance. He was able to pinpoint my issue and resolve it very quickly. He also assisted me to get with getting set up for a demo to help my company understand all the other features of Aftership.
We like the AfterShip app and we are excited to learn more about its other features.
Aftership is a fantastic service for those looking to provide their customers with a better tracking experience. Was easy to install, quick to set up, and when contacting customer support to remove the app download prompt, Aseem was able to complete the request in under a minute - very impressed.
The staff at AfterShip has been great at assisting me in answering questions and getting things set up. The feedback from our customers are also very appreciative of the step by step contact of the shipping process. I would definitely recommend to anyone looking for a good customer tracking application. Thank you!
Great app. Customers can track multi shipments without issues. Integration also works well when creating a fulfilment for part of an order within Shopify. High recommended for any Shopify Merchant.
Love the stuff before the other one Hopefully I will get the plan after a few days. The app get little bit more complicated for newbies but support was really great.
I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.
The standout feature, however, has to be customer support. They are incredibly responsive, any time of day or night, always ready to assist with any issues. In particular, Shreyasi has been a beacon of support, constantly going above and beyond to ensure a smooth user experience. A genuine asset for anyone looking to streamline their shipping needs.
At first, I didn't know how to operate the system, but I asked customer service, and right at the bottom right corner of the page, I was received by Aseem, who was very responsible and detailed in answering my questions and helping me with other newbies on top of my questions. Now I have started using the accessible version of it and I will likely use the premium plan as my business grows.
Too early to rate the app as I just installed it, but I can rate the support since I was having trouble with some of the integration with my Shopify store. The support response thru the chat function was immediate and to the point. Took care of my problem immediately. HIGHLY RECOMMENDED!