Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

March 6, 2024

The app is user friendly and the support is quick patient and also user friendly. Their line of apps integrate well with my shop.

Ebony Beauty
United States
6 days using the app
December 29, 2023

Experience was good. Appreciate the immediate assistance provided by Mr. Saransh.
Thank you!

United Arab Emirates
Over 6 years using the app
March 6, 2024

great and kind - thank you!

By Olivia Rae
Over 1 year using the app
April 2, 2024

Miss Garvita helped me solve my problem, thank you for the time she takes to help people like me, she is helpful.

Graceful Chic Boutique
United Kingdom
8 days using the app
February 23, 2024

Saransh was excellent. We hopped on a quick call...shared screens and resolved all issues!

Witty Socks
United States
Almost 2 years using the app
January 9, 2024

Fantastic customer service today from Garvita Kant. Garvita went through a demo of the AfterShip platform and was very patient with me, when I asked to go over things multiple times. Thank you for your service!

Choice Garden Buildings
United Kingdom
3 months using the app
April 4, 2024

Great Support from Saransh :)

The Florist Portugal - Florista Online 24/7
Almost 7 years using the app
January 24, 2024

Love it, this helps me a lot, especially the help from them!!

Homey Nature
United Kingdom
3 months using the app
March 15, 2024

Priya helped me very much! Everything become much clear after her help

Eden Garden Jewelry™
28 days using the app
April 18, 2024

Saransh was very helpful for getting my issue resolved

The Shopper Studio
United Kingdom
About 2 months using the app