Reviews (4,771)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

October 18, 2024

so far so good. Hopefully we can sync all my tracking numbers to tik tok

StopTwoVibe
United States
2 months using the app
AfterShip replied October 19, 2024

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

August 10, 2024

the costumer support is very quick in responding to my queries. i am still trying the app out and i am sure i am gonna be satisfied

Ramkos Cozy Lights
United Arab Emirates
2 months using the app
August 23, 2024

Just started using the app and it has been a very pleasant experience so far

My Tech Necessities
India
3 days using the app
July 18, 2024

Nice product. A lot of features. Helps out a lot. Free plan is also included. I like it. Support is very good and fast. Thanks a lot.

Gidona
Austria
8 days using the app
September 13, 2024

VERY PROMTP SERVICE AND ALL MY QUESTIONS WERE ANSWERED. SHREYASI WAS SUPER KIND AND PATIENT AND HELPED ME WITH ALL MY QUESTIONS

Carmenmolina.com
United States
About 18 hours using the app
October 24, 2024

i can trust aftership to outsource my entire delivery CRM tool

Radiant Memories
United States
15 days using the app
August 25, 2024

So far it I like it. I am just doing the free trial. I love how everything is in one place. Wish there was more bundles for all the services to keep cost down, especially for small or new businesses. But great app overall and great support.

Girl Boss Expressions
United States
1 day using the app
AfterShip replied August 26, 2024

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

September 5, 2024

Aditya is the best, nice help and very friendly! Thanks again!

StickerHelden x MrMandoo
Germany
1 day using the app
September 7, 2024

Muy buena aplicación que ha permitido una experiencia personalizada para mi tienda y clientes

Loot Locator
Mexico
About 1 month using the app
September 16, 2024

I was highly impressed with the customer service provided by AfterShip Tracking. They were extremely responsive and able to answer all of my questions quickly and effectively, making my experience using the app much smoother.

COFFEE BOP
United States
About 2 hours using the app