Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
April 24, 2023

Great customer service from Animesh. Very helpful! I hopped on a call with him and he helped me solve my issue step by step.

AUTHENTIC GOTH
United Kingdom
Time spent using app: 28 days
April 24, 2023

Eine tolle App, man kann die Kunden sehr schnell automatisch von dem Status der Sendungen benachrichtigen . Leider keine automatische Erkennung von Parcelone und GLS Sendungsnummer, aber manuell kann man sie updaten. Schnelle Supportreaktion, das freut wirklich

diveevo.de
Germany
Time spent using app: 3 months
AfterShip & Automizely replied April 24, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are reaching out for these shipments and we will fix this.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 24, 2023

Nice demo with Moazzam. Thank you! ....................................................................

ThumpAU
Australia
Time spent using app: 41 minutes
April 24, 2023

I've been using AfterShip on this specific store for months now and I absolutely love it. It helps me make sure all my shipments are on track as well alerting my customers once their order has arrived. Overall the app is great and the support team as just as fantastic, especially with Debashish helping me out with every concern I've had. He's helpful, kind and very quick.

The Hearing Co.
Canada
Time spent using app: 3 months
April 21, 2023

Customer support was quick to answer all my questions. He also offered a demo if I still had issues.

TrueSpark Mktg
United States
Time spent using app: 16 minutes
April 21, 2023

Animesh was very helpful in assisting me with my Salesforce integration. Extremely knowledgeable and patient. Look forward to working with the team!

Pet-FX
United States
Time spent using app: 18 days
April 21, 2023

Everything ok ........................................................................................

OS Sunglasses
Italy
Time spent using app: About 1 month
April 21, 2023

It was great having you people on meet for the prompt response...
The team was very helpful and assisted with quick response..
Thanks a tonne... Shreyashi....

Paws & Claws Online
Canada
Time spent using app: About 13 hours
April 20, 2023

Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Gill Port
United States
Time spent using app: 1 day
April 20, 2023

I had some questions that were left unanswered and Ankit was very proactive enough to inform me we can do screen sharing so he can further assist me! Very professional and proactive Customer Service!

zoroz®
France
Time spent using app: 21 days