AfterShip Order Tracking , 3,985 reviews

Just started using the app and Harsh was very helpful in helping me get it set up. He set a great example to their customer service and I look forward to use this feature on my store.

I use the app for automation updates to my customer. I had to verify my email address and I contacted customer service. Quick reply clear and easy information to follow. great work and problem solved immediately

Installed the app today. Pratibha was very helpful in giving information on verifying email address via DNS settings. UI of the dashboard is good and has most of the information you need to get going in an easy to understand and editable format. It's noticeable that a lot of features are only available on the 'Premium' subscription or higher. As a new customer and business on the 'Essentials' subscription, only time will tell in what features are useful to me or not and whether I need to upgrade to the 'Premium' subscription.

Ankit has been very helpful getting setup. Hoping this will really reduce our support tickets. Thank you for all of the help so far.

Excellent support Aseem was professional and helped me with a lot of things that made my job easier.

I had a perfect experience with AfterShip Order Tracking everything is working very well and they have a very reactive customer service ! I recommend it ! 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I really like your customer support service. I was on a call with Ankit who helped me step by step through the issues I was having. He offered to help later if I was to need it. I recommend your service to anyone.

Saransh was very helpful when I had issues trying to set up my emails. She walked me through the whole process and understood my needs! Thank you so much for all your help!

Aftership is very easy to use and helps our both us and our customers stay up to date on the status of shipments. Aftership also has excellent integration with Klaviyo for sending email updates to customers.

I installed the application and immediately received advice from Animesh who presented me with the best option for me and the possible evolutions.
All this in writing, and orally thanks to a Google meeting.
Really very effective thank you.