Reviews (4,772)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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very good service, and really helpful!
perfect for what i need
It's so expensive. I needed it to connect with omnisend to allow me to send emails to customers when their order is ready for collection. I thought the 11$ option would be sufficient. But you need the 119$ option to have webhooks. Such a waste of 1 1/2 hrs.
Thank you for taking the time to share your feedback with us. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better experience for our customers.
We sincerely apologize for any inconvenience you experienced. Our goal is to provide exceptional service, and we regret that we did not meet your expectations on this occasion.
I’m truly sorry for the confusion and that it caused you frustration. Please note that the $11 is our Essential plan which don't have the Webhook features. To give you full feature list as per plan, you can click on Full Comparison on pricing list. Also,the Webhook starts from Pro and above plan.
You can also choose Annual plan so that you can get 18% and the same plan of $119 will cost you $99.
We’ve sent you an email with further details and look forward to your response so we can assist you further. For any additional help, feel free to reach out via live chat on your account or email us at support@aftership.com.
Nitin Kunwar helped me very fast and made everything work amazing support thank you very much!
excellent customer service from Ritika and the team in general, so professional and attentive.
Great customer service from Aseem, he was professional and attentive.
thanks to Nitin, solved my inquiry in no time.
Ankit was very helpful at setting us up!
Good app, good customer service, totally worth it.
The AfterShip Tracking app not only does a great job with records for shippings. They have excellent customer service. Quick and informative customer support - you do not find this daily. Their compassion is evident as they support their customers both textually and in words. Highly recommend!