Reviews (4,733)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking and user-friendly interface, which boost operational efficiency and customer satisfaction. It supports multiple carriers and offers customizable tracking pages to maintain brand consistency. The free plan is particularly appreciated by small businesses. Integration with Shopify and features like analytics help optimize shipping strategies. Customer support is noted for being responsive and effective in resolving issues quickly.

July 29, 2024

AfterShip has a support team that delivers on consistent top-rated customer service. They're polite, quick to respond, and quick to ensure a solution to any inconvenience. Overall, an app I’m thankful for.

lxury iphone cases
United States
About 2 months using the app
AfterShip replied July 30, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

August 13, 2024

Its easy-to-use interface and live tracking feature make it simple for us to manage multiple orders at once. It has greatly improved our efficiency and saved us time. Great app!

Panora
Germany
About 1 month using the app
June 21, 2024

Quick service!

Flowers For Fundraising
United States
About 2 years using the app
AfterShip replied June 22, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

June 20, 2024

Great app and customer service.

The Who Dat Store
United States
About 2 years using the app
July 31, 2024

nice

TheOracul.com Store
United States
About 1 month using the app
July 19, 2024

Great customer service from Aseem, he was professional and attentive.

Ice & Trim
United States
2 months using the app
July 6, 2024

great

GABRU PB
United States
5 months using the app
July 27, 2024

excellent customer service from Ritika and the team in general, so professional and attentive.

One Eleven Deals
United Arab Emirates
About 1 month using the app
June 15, 2024

Nitin Kunwar helped me very fast and made everything work amazing support thank you very much!

MyPaJo
Germany
Over 2 years using the app
July 23, 2024

Ritika solve my concern very efficiently and quickly! Thank you!

DOGO DOG SHOP
United States
About 1 month using the app