Overall rating
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and superior customization options. It's praised for its real-time tracking updates, robust analytics, and ability to handle a large volume of orders, making it suitable for all business sizes. The intuitive interface is user-friendly, even for new merchants. The support team is frequently commended for their quick and clear responses. The app also offers a free plan and trial period for testing its features.

October 6, 2022

Good app, helps me a lot. It has enhance my online shop by a big margin, and by far their service and quality is very good.

Zekrom Shop
United Kingdom
About 2 months using the app
Edited April 14, 2023

I never get disappoint from the team . Every time I got complete solution with nice gesture which is make me much obliged and happy !

BL Lashes
South Korea
24 days using the app
May 14, 2023

I am testing this app and I chatted with Debashish from Customer Service to understand some of the features. He took his time to explain everything to me. He was very knowledgable of AfterShip platform. I feel more confident now to use this platform. Great Job

United States
5 days using the app
April 20, 2023

Aseem Was great! Very helpful land knowledgeable! We were able to walk through each step and point out what is needed to setup the store properly!

Axe Team Store
United States
3 days using the app
June 17, 2023

Great customer service and timely responses. I have received nothing but positive feedback from my customers regarding their experience using the tracking function.

Modern Essentials Co.
United States
2 months using the app
March 1, 2023

A member of the customer service team, Harsh, handled my issue swiftly. It's not always easy to get hold of someone when you need them, but AfterShip make it easy.

D.J.J. Watson
United Kingdom
6 months using the app
March 1, 2023

We have had a great experience with AfterShip thus far. We have received great customer support and we are excited to build this relationship going forward!

BI Net
United States
6 days using the app
February 24, 2023

Amazing app, very very useful and a very important one as it is much needed by almost any store, would totally recommend

United Kingdom
3 months using the app
June 1, 2023

Customer service is fast and easy! Very well put together interface makes it quick and easy to navigate.

DIME® Beauty
United States
2 months using the app
April 15, 2023

Aseem Nawaz has been very great in helping me and has been quite patient and resourceful in provide help and solution to my issues. He went the extra mile and I am very happy about the service provided.

La Maison Lux
About 1 hour using the app