AfterShip Order Tracking & SMS

Black Friday Order Lookup, Track Order Status, Tracking Page

Shopify app insights
  • Popular with businesses in the United States

Free plan available. 7-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars

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61 - 70 of 3596 reviews

Royalty Faces

Location Germany
Time spent using app 6 months

Toller Support, gutes Desing und überschaubar. Kann ich also nur Empfehlen. Gut gefällt mir auch, das der Support einem sofort antwortet und die besten Lösungen anbietet.

Prince Lionheart

Location United States
Time spent using app About 2 years

Their customer service is amazing! They walked me through the whole set up. It is a pleasure to work with AfterShip.

Orucase

Location United States
Time spent using app 24 days

This company falsely advertises "Auto Label Generation" to be included with the PRO level plan. This is a lie. This feature only works when you purchase an additional monthly subscription to their Postmen app, which is an additional $89/month.

Developer reply

September 14, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues with features and price plans resolved and ensure that you are delighted with our services.

We are actively working on your concern please be assured.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Neha Karadi
Team AfterShip

Tayert

Location Germany
Time spent using app 5 months

der support war schnell und gut............................................................................

AnimaliSoin

Location France
Time spent using app About 2 hours

Facilite grandement le tracking par mes clients. Me permet de me délester du support client sur cette partie de mon business.

Blenderz

Location United Kingdom
Time spent using app 2 months

great product, great customer service. I have this app across all my Shopify stores! A app you HAVE to have for your store.

Be Curly

Location France
Time spent using app 3 months

Super App, je recommande: Support réactif, l'utilisation facile à comprendre et les fonctionnalités facilite mon travail.

Bad.no

Location Norway
Time spent using app 11 months

The app itself is decent, the customer support is responsive and try their best to be helpful. But this app injects a Global Analytics tag to your site, storewide, that tracks all your customers behavior. This script ignores any GDPR laws, ignores any Cookie Consent popups and makes it impossible for any merchants within the EU to stay GDPR compliant. If your customer refuse cookies according to EU law, the script is still launched at every single page of your website. Aftership need to let store owners handle the Cookie Consent themselves, and also give us the chance to isolate the tracking to only their own tracking page / embedded onsite tracking. Right now, its just all a joke and not possible to take this developer or app serious for anyone having their base in Europe.

Developer reply

August 31, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence our Engineering team is working on priority on this. We will surely get all your issues resolved and ensure that you are delighted with our services.

Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

BABY TURNS BLUE

Location France
Time spent using app About 8 hours

This is beyond expectations (interfaced with our shopify store).
Though i'd have to post api data into AfterShip, realized it's all native and you don't have to do anything... Great.
Had to deal with the customer support for a technical talk regarding store imports: AMAZING AND FAST RESPONSE.

Developer reply

August 29, 2022

Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates.

Thanks 😁
AfterShip Team

BAC Fitness

Location United States
Time spent using app About 1 year

They removed the AfterShip banner and it was fast and efficient! There wasn't anything else we worked on after that.

Developer reply

August 29, 2022

Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates.

Thanks 😁
AfterShip Team