Overall rating
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its superior customization, real-time tracking, and robust analytics. It integrates well with various platforms and handles orders outside Shopify. The intuitive interface simplifies shipment management and reduces customer inquiries. The app's branded tracking page enhances customer trust. Support is praised for quick and clear responses. It's described as a game-changer in e-commerce, particularly for tracking shipments from various couriers and providing proactive delivery updates. It's also appreciated for reducing missed deliveries and returned shipments.

November 5, 2023

Saransh was such a huge help in assisting me with AfterShip. I highly recommend the app and chatting for any assistance. She is super knowledgeable and extremely helpful.

United States
7 days using the app
October 16, 2023

Nitin was excellent in helping today. I was very confused, but he helped me get completely set up.

United States
15 days using the app
November 6, 2023

Customer Service is outstanding and quick to reply.

Phenixology Bath & Body
United States
Almost 3 years using the app
September 15, 2023

très satisfait, rien à dire je suis très content du service client enfin bref aucun regret je ne peux que conseiller cette super application pour tracker vos livraison !!

Over 1 year using the app
October 26, 2023

Aftership's support was amazing! Pryia guided me and helped me as much as she could. I was super happy with the service! Thank you!

United States
10 days using the app
August 23, 2023

Quick assistance from the customer service team who helped me resolve my issue..............................

Official Parissa® Store
Over 1 year using the app
October 22, 2023

super fast customer support, helped me with what I needed, talked to Deep and Ankit, professional guys, thank you again!

Closet Heartz
3 days using the app
October 19, 2023

Scammers. I have been a victim of this scam where my money was stolen.

About 1 year using the app
AfterShip & Automizely replied October 23, 2023

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

I appreciate your time to jump over a quick screen share meeting and we are glad that we were able to help you with the refund.

Rest be assured, you are valuable to us and we really value your money.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

November 8, 2023

Priya was super helpful and responded to me very quickly! Very pleased and highly recommend.

Beyond The Mountain
United States
22 days using the app
Edited November 16, 2023

Very useful application, I recommend. I would especially like to thank Priya and Rajat for her help and assistance.

Petit Trésor
14 days using the app