Reviews (4,772)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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Great app lots of perks
confusing - on the app store FREE, then install, then I got email that my trial ends tomorrow, nice, instant uninstall
Thank you for taking the time to share your feedback. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better experience for our customers.
We sincerely apologize for any inconvenience you experienced. Our goal is to provide exceptional service, and we regret that we did not meet your expectations on this occasion. Your concerns are important to us.
After reviewing your case, we'd like to inform you that we are offering a 7-day free trial, which you have subscribed to. We can extend the trial for you if needed. As a solution, we are pleased to provide an additional trial extension to your account at no extra cost. Our aim is to ensure a smooth and seamless experience for you.
We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us.
For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.
good to have this app
Terrible support, constantly having to fix issues. Their system is too complicated and buggy. Moved on to Parcel Panel already and much happier.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users. Our goal is to provide exceptional service, and we regret that we did not meet your expectations on this occasion. Your concerns are important to us.
Upon reviewing your case, we noted that you reached out regarding the import of duplicate shipments, To address this, we were happy to offer an additional shipment quota to your account at no extra charge. Our goal is to make the process as seamless as possible for you.
We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us.
For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.
Best regards,
Team AfterShip
Great customer service. Aseem was very helpful in resolving my problem.
thank you
AfterShip has excellent customer service.
very easy to use and provides all the necessary needs for the order tracking.
Nice app, a little bit hard to use, but survice is good problem solved
So far so good. I love that AfterShip has a free plan which is perfect for new small businesses like mine that has small number of orders per month.