Reviews (4,772)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 27, 2024

Nitin was very helpful in assisting us with our shipment tracking, thank you.

Etchr Lab
Australia
Over 2 years using the app
June 18, 2024

This application is so easy to use and their customer service is awesome!

Hunter Fan
United States
Over 3 years using the app
September 16, 2024

Great customer service

HabiHive
United Kingdom
7 days using the app
June 24, 2024

Amazing, Chaitanya was very helpfull and nice, solved my problem super fast ! Thank you!

PureLabs RX
United States
4 months using the app
September 28, 2024

Aseem helped answer my question quickly. :-)

Rebel Cheese
United States
About 23 hours using the app
July 23, 2024

Ritika solve my concern very efficiently and quickly! Thank you!

DOGO DOG SHOP
United States
About 1 month using the app
July 29, 2024

AfterShip has a support team that delivers on consistent top-rated customer service. They're polite, quick to respond, and quick to ensure a solution to any inconvenience. Overall, an app I’m thankful for.

lxury iphone cases
United States
About 2 months using the app
AfterShip replied July 30, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 9, 2024

not bad

Blue Buddha Publication
India
16 days using the app
AfterShip replied November 10, 2024

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

June 17, 2024

Deep, was very patient with me and helped me understand how to "Map" my shipping and how to have better overall understanding of how to use the platform. Thank you Deep for your professionalism and patience with me, as I am still new to all of this.

TikShop Til U Drop
United States
27 days using the app
September 2, 2024

Very good app to track all our international shipments

Baby Jalebi Kuwait
India
1 day using the app