SmartrMail Email & SMS

Name: SmartrMail Email & SMS
Brand: SmartrMail
Rating: 4.5 (296 reviews)

Pricing: Free to install. Free trial available.
Rating: 4.5 (296)
Developer: SmartrMail

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Drive retention with AI-powered email & SMS automation flows and One Click AI Created Newsletters.

Your Data. Your Brand. Perfected by AI & Experts. SmartrMail evaluates your store data to build high-converting Email & SMS flows automatically. Use Generative AI to write newsletters and popups in seconds. Unlike other apps, we provide Dedicated Strategists to set up your Welcome, Upsell, and Browse Abandonment workflows. High-volume store? Join the Relay Membership to offset your tech costs with revenue recovered by SavedBy.

Automate retention with Welcome, Cart, Winback & SMS flows.
Generate on-brand AI newsletters & product recs in seconds.
Relay Members offset app costs via SavedBy protection revenue.
Get a dedicated strategist to build & optimize your flows.
Free white-glove migration from Klaviyo, Mailchimp & others.

Highlights: Works with the latest themes

Languages

English and French

Works with

Smartrr
Fomo
Justuno
Gorgias
SavedBy
recharge

Pricing

Free Plan

Free to install

Reach up to 200 active subscribers with up to 1000 emails per month. Perfect for start-ups starting with Email Marketing

AI Newsletters
All Email, but Browse Abandonment
AI Product Recommendations Emails
Coupons and Discounts
Email List Segmentation
Pop-ups and Forms
100+ Ready-to-use Email Templates
8 emails per subscriber per month

Essentials Plan

$10 / month

Unlimited number of opted-in subscribers $0.0125 per subscribed profile & $0 per non-subscribed profile

Everything in Free +
All E-commerce Email Automations
One Click AI Newsletter Creation
Branded AI Flows Setup
AI Subject Line Suggestion Creation
Relay AI Email Marketer *limited usage
12 emails per subscriber per month

15-day free trial

Pro Plan

$49 / month

Unlimited number of opted-in subscribers - $0.01 per subscribed profile & $0 per non-subscribed profile

Everything in Essentials+
Relay Membership eligible
Managed Email Marketing Strategy
Unlimited Relay AI Email Marketer usage
A/B Testing Email and Sms flows
Monthly/Quarterly Account Review
24 emails per subscriber per month

15-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (296)

Overall rating

4.5

Counts per rating level

89% of ratings are 5 stars
264
6% of ratings are 4 stars
17
1% of ratings are 3 stars
4
1% of ratings are 2 stars
2
3% of ratings are 1 stars
9

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for boosting sales and conversions through automated product recommendations and abandoned cart emails. It features a user-friendly interface, customizable templates, and smart segmentation. The integration with Shopify is seamless, syncing customer lists and orders effortlessly. Merchants also praise the exceptional customer support and find the app cost-effective, with a free plan available, despite some limitations.

December 19, 2025

Do NOT use Smartrmail Enhanced. I used this app for years without problems. I got a pressure sale and BIG promised of how they were going to bring in big money for me.
The email automations they created had nice designs. However, they used AI to generate content, which caused errors (linking my business incorrectly, wrong address, most importantly wrong branding, etc), they lost 26000 email accounts, promised deadlines they could not deliver and did not deliver on, AND their recommended products feature glitched over and over again for months and the issue never got resolved.

All in all these "supports" caused loss of business and customer reach.

I asked for and was promised a refund for the loss of email addresses, etc. They then claimed they could not see the charges that had gone through every month. I shared screenshots with them of the charges, and they claimed that this was not sufficient proof. i spoke with shopify and they said this is the best proof I could give and they app had avenues to find out about the charges.

Don't invest in "help" from Smartrmail enhanced.

Brown Bear Herbs

United States

Over 6 years using the app

December 26, 2025

THEY HAVE NOT VERIFEID MY ACCOUNT, AND CHARGING ME PAYMENT EVERY MONTH OF $65.93. THAT'S SO WRONG. I HAVE NO IDEA, WHERE THIS COMPANY IS LOCATED, AND WHAT TYPE OF LAW THEY ARE FOLLOWING.

SILVER STAR WHOLESALE

United States

About 1 month using the app