Reviews (601)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing email marketing, especially for small to medium-sized stores. It features customizable templates, automation, pop-ups, and advanced segmenting with seamless Shopify integration. The interface is user-friendly, supporting quick, professional email campaigns and targeted customer engagement. It includes reliable automated recommendations and abandoned cart emails, boosting sales and ROI. Exceptional, responsive customer support and a cost- ...
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Amazing App. Peter and Sourabh helped me out a ton. love the simplicity of it.
I've been using this app since I started on Shopify 4 years ago, I love it - great features, highly customisable & most importantly, amazing customer support. Great work guys
Affordable solution, customer service is very good and the automated e-mails are a life-saver for smaller businesses who might not have a copywriter to manually create newsletters often.
Had a few issues setting up a Xmas/New Year Notification Pop-Up and Yasmine came to the rescue & sorted it out in no time !!! Great assistance & Service
Terrible app with harmful presets. If you agree to the 'terms and conditions', then you'll be authorizing this app to send pre-fabricated, poorly formatted emails (without any prior notification) to your entire email list. This app doesn't respect the user and takes ridiculous liberties using the shared data from your Shopify store. Stay far away.
Hi there.
My name is Peter, and I’m a Customer Success Manager at Smartrmail.
Thank you for providing your feedback. We take accusations of sending unrequested emails on our ...
Very helpful with customer service and quick to respond to issues. The app itself is very easy to use but sometimes we non-techies need a little assistance. Glad to know we can get good service when we need it.
I was experiencing some challenges with finding my subscriber list as I'd updated my email/profile settings. I luckily had Sourabh helping me out and I'm really glad I did - he was very responsive, even went as so far as to ring me to make sure I was set up correctly and now everything is good to go. best of all, I thought I'd lost my newsletter template draft but it was right there. Thanks ...
AMAZING AMAZING AMAZING. It has been such a pleasure working with this team - especially Jesse and Mrunal.
This is a completely different experience to what I have had with other email marketing apps, the process was extremely smooth and professional and any queries or concerns I had were very quickly answered or solved. Jesse was super responsive and really made it a stress free and enjoyable ...
I am not new to marketing, but I am new to email campaigns and setting up my own website. I had a few challenges setting up the foundations to make everything work between my domain host and automated workflows, and SmartrMail's technical team responded quickly, expertly and in terms I could understand. Thank you SmartrMail!
A wonderful free App, beautifully presented and automatically sends emails out. One less thing to worry about when it comes to marketing! Thumbs up. Thank you :)